Route: Post‑Purchase Platform
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Höjdpunkter
-
Baserat i USA
Om appen
Lansering
17 januari 2019
Språk
engelska
Denna app finns inte översatt till svenska
Kategorier
Garantier och försäkring , Orderspårning för kunderFungerar med
KassaFörbättra kundupplevelsen, minska kostnaderna och öka intäkterna - få paketskydd, spårning och mer
Route kopplar djupt varumärken med sina kunder för att glädja dem vid varje tillfälle, och omvandlar varje del av köpresan från beställd till levererad, och överallt däremellan. Ge kunderna sinnesro vid utcheckning med fraktförsäkring som skyddar mot förlust, stöld eller skada - och koldioxidneutral frakt på alla skyddade beställningar. Erbjud uppslukande paketspårning som håller ditt varumärke i toppen av sinnet och levererar personliga produktrekommendationer som driver ytterligare köp.
- Paketskydd ger dina kunder förtroende och sinnesro vid utcheckning
- Omedelbar kravlösning som sparar tid, supportkostnader och kundfrustration
- Varumärkespaket spårning som bygger förväntan och förbättrar kundupplevelsen
- Koldioxidneutral frakt som skyddar planeten och ökar varumärkeslojaliteten
- Intäktsdrivande produktrekommendationer som ökar kundens livstidsvärde
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Priser
Externa avgifter kan debiteras av RouteApp LLC separat från din Shopify-faktura. Mer information
Gratis att installera
Ytterligare avgifter kan tillkomma. Besök route.com/pricing för att lära dig mer.
Gratis att installera
Ytterligare avgifter kan tillkomma. Besök route.com/pricing för att lära dig mer.
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Alla avgifter debiteras i USD. Se alla prisalternativ
402 recensioner
We have been using Route for over 4 years now. Hands down it has been one of the biggest game changers for our company and has saved us tens of thousands of dollars in shipping and product, as well as countless hours of TIME.
I recommend Route to anyone who runs an ecommerce site for ease on your CS team and saving on shipping/product costs.
Hi there,
Thank you so much for your positive review! We appreciate you partnering with Route to navigate customers’ post-purchase experience. We look forward to continuing the adventure with you.
Have a wonderful week!
Skylar, Customer Success
We are super thankful that Route has helped our business by approving claims from our customers. It has helped us out a ton. Getting set up was simple and the claim process was quick. Lukas has been available for all questions and walked me through the system step by step. Great product and great service.
Hi there,
This made our day! Thank you so much for your support—we’re thrilled to hear that you’re loving Route. If you have any suggestions or feedback in the future, we'd love to hear it.
Have a great day!
Skylar, Customer Success
Extremely happy with route!! Our customers have experienced an easy, fast and efficient process of filing a claim and being reimbursed. We are so grateful the hassle of lost/stolen mail is handled so well for us and our customers with route. A special shout out to Maddi for always handling issues effectively and right away for us!
Hi there,
Thank you so much for your positive review! We're thrilled to hear about your great experience, and that you've found Route and our team to be quick and efficient. If you ever need anything, feel free to reach out. We appreciate your support!
Have a great day!
Skylar, Customer Support
I accidentally messed up and deleted Route and was having a time trying to get it back on my store front.. Skylar saved the day Thank you for great customer support
Hi there,
Wow, thank you for the review! We love that Route’s been able to help support your business! If there's anything else we can do, please let us know.
Skylar, Customer Success
Very poor response time to emails. Its been 24hrs and no response at all
Update
After many chats with Route - finally they resolved our issue. This should not be the case - there should be a timely response from Route support no matter what. Now I have the Customer success managers asking if support via Chat is better or email and to update review accordingly. My review still hands - increased it 2 stars but the response for my ticket took over a week which is ridiculous and not acceptable.
Hi there,
We appreciate your feedback and apologize for any inconvenience. Your experience is important to us, and we want to make things right. A member of our team will reach out to you directly to work on a solution.
Best,
Skylar, Customer Support
Om appen
Lansering
17 januari 2019
Språk
engelska
Denna app finns inte översatt till svenska
Kategorier
Garantier och försäkring , Orderspårning för kunderFungerar med
KassaSkapad av RouteApp LLC
Om RouteApp LLC
3,9 i genomsnittligt betyg
Har skapat appar för Shopifys appbutik i 5 år
1441 W Innovation Way, Suite 200, Lehi, UT, 84043, US
Support
Skicka ett meddelandemerchantsupport@route.com