Route Protection and Tracking
- Priser
-
Gratis att installera. Ytterligare avgifter kan tillkomma.
- Höjdpunkter
- Populär bland företag i USA
- Betyg
- 4,1 (416)
- Utvecklare
- RouteApp LLC
Galleri med utvalda bilder
Leverera premiumupplevelser efter köp—få fraktskydd, spårning och mer
Från leverans till återupptäckt, Route skyddar varumärken och deras kunder med licensierat fraktskydd, snabb problemlösning, paketspårning, koldioxidneutral frakt och produktrekommendationer. Route hjälper varumärken att konsekvent leverera premiumupplevelser efter köp som leder till högre kundlojalitet och lönsamhet.
- Fraktskydd som ger dina kunder sinnesro vid kassan
- Omedelbar lösning av krav som sparar tid, supportkostnader och kundfrustration
- Paketspårning som förlänger din kundlivstidsvärde
- Koldioxidneutral frakt som ökar lojaliteten och skyddar planeten
- AI-drivna produktrekommendationer som ökar intäkterna och driver beställningar
Innehåller automatöversatt text
- Höjdpunkter
- Populär bland företag i USA
Språk
engelska
Denna app finns inte översatt till svenska
Fungerar med
KassaKategorier
Spårning
Aviseringar
Priser
Externa avgifter kan debiteras av RouteApp LLC separat från din Shopify-faktura. Mer information
Gratis
Gratis att installera
Ytterligare avgifter kan tillkomma. Besök route.com/pricing för att lära dig mer.
Innehåller automatöversatt text
Alla avgifter debiteras i USD. Se alla prisalternativ
Recensioner (416)
Route has saved our customer service department so much time by handling the majority of our lost, stolen, or damaged packages. We are always so excited when we see Route has been attached to an order with an issue because it will be taken care of quickly! Plus Route saves our company so much money by replacing packages with the money they collect, not our company funds. Our rep Robert and the customer service team have been so helpful when issues arise. We are so happy with Route's services.
Hi there,
Thank you for the review! We appreciate you partnering with Route to navigate customers’ post-purchase experience. We look forward to continuing the adventure with you.
Have a great day!
Skylar, Customer Success
We are always working towards better, and this is definitely a great solution for clients who may have experienced issues with the delivery of packages and new "safe drop" procedures by most major carriers. Custom support and whole ROUTE team is A ++
Hi there,
This made our day! Thank you so much for your support—we’re thrilled to hear that you’re loving Route. If you have any suggestions or feedback in the future, we'd love to hear it.
Thanks!
Skylar, Customer Success
They earned over $12,000 from our customers while paying out $648, what a scam. They take well over 24 hours to answer an email and then it is with a question. They know its only a matter of time before store owners will dump this scam of an app. My manager installed I never would have.
Hi there,
We’re disappointed to hear about your experience, and we want to make things right. A member of our team will reach out to you directly to find a solution.
Best,
Skylar, Customer Success
Route's customer service is very helpful! They were able to fix a problem I was having in integrating Route into my store. There's always someone there to help! Requests for reimbursement are easy to initiate. Customers seem to like Route as well.
Hi there,
Wow, thank you for the review! We appreciate you partnering with Route to navigate customers’ post-purchase experience. We look forward to continuing the adventure with you.
Have a great rest of your day!
Best,
Skylar, Customer Success
For four years we have had Route - spanning 527 orders and counting - and although our customers can opt out of purchasing it, most pay the small surcharge for the insurance (typically $1-3 for our orders).
Finally we had a case yesterday where we had to claim on it, where the customer had the parcel stolen from his mailbox. Route was incredibly quick to resolve, and to settle the claim for us by refunding the customer directly. No fuss; no mess. Thanks Route!!!
Hi there,
Thank you for your review! We love that Route’s been able to help support your business! If there's anything else we can do, please let us know.
Have a wonderful rest of your day!
Best,
Skylar, Customer Success
Support
RouteApp LLC kan svara på eventuella frågor du har om Route Protection and Tracking.
Utvecklare
Resurser
Lansering
17 januari 2019