Route: Post‑Purchase Platform
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Amerika Birleşik Devletleri merkezli
Bu uygulama hakkında
Yayınlanma
17 Ocak 2019
Diller
İngilizce
Bu uygulama şu dile çevrilmedi:Türkçe
Kategoriler
Garanti işlemleri ve sigorta , Müşteri siparişini takip etmeŞunlarla birlikte çalışır:
ÖdemeImprove customer experience, reduce costs & increase revenue—get package protection, tracking & more
Route deeply connects brands with their customers to delight them at every opportunity, transforming every part of the buying journey from ordered to delivered, and everywhere in between. Give shoppers peace of mind at checkout with shipping insurance that protects against loss, theft, or damage—and carbon neutral shipping on all protected orders. Offer immersive package tracking that keeps your brand top-of-mind and delivers personalized product recommendations that drive additional purchases.
- Package protection gives your shoppers confidence & peace of mind at checkout
- Instant claims resolution that saves time, support costs & customer frustration
- Branded package tracking that builds anticipation & enhances customer experience
- Carbon neutral shipping that protects the planet and increases brand loyalty
- Revenue-driving product recommendations that increase customer lifetime value
Fiyatlandırma
Harici ücretler RouteApp LLC tarafından Shopify faturanızdan ayrı olarak faturalandırılabilir. Daha fazla bilgi
Ücretsiz yükleme
Additional charges may apply. Please visit route.com/pricing to learn more.
Ücretsiz yükleme
Additional charges may apply. Please visit route.com/pricing to learn more.
Tüm ücretler USD cinsinden faturalandırılır. Tüm fiyatlandırma seçeneklerini göster
402 değerlendirme
We have been using Route for over 4 years now. Hands down it has been one of the biggest game changers for our company and has saved us tens of thousands of dollars in shipping and product, as well as countless hours of TIME.
I recommend Route to anyone who runs an ecommerce site for ease on your CS team and saving on shipping/product costs.
Hi there,
Thank you so much for your positive review! We appreciate you partnering with Route to navigate customers’ post-purchase experience. We look forward to continuing the adventure with you.
Have a wonderful week!
Skylar, Customer Success
We are super thankful that Route has helped our business by approving claims from our customers. It has helped us out a ton. Getting set up was simple and the claim process was quick. Lukas has been available for all questions and walked me through the system step by step. Great product and great service.
Hi there,
This made our day! Thank you so much for your support—we’re thrilled to hear that you’re loving Route. If you have any suggestions or feedback in the future, we'd love to hear it.
Have a great day!
Skylar, Customer Success
Extremely happy with route!! Our customers have experienced an easy, fast and efficient process of filing a claim and being reimbursed. We are so grateful the hassle of lost/stolen mail is handled so well for us and our customers with route. A special shout out to Maddi for always handling issues effectively and right away for us!
Hi there,
Thank you so much for your positive review! We're thrilled to hear about your great experience, and that you've found Route and our team to be quick and efficient. If you ever need anything, feel free to reach out. We appreciate your support!
Have a great day!
Skylar, Customer Support
I accidentally messed up and deleted Route and was having a time trying to get it back on my store front.. Skylar saved the day Thank you for great customer support
Hi there,
Wow, thank you for the review! We love that Route’s been able to help support your business! If there's anything else we can do, please let us know.
Skylar, Customer Success
Very poor response time to emails. Its been 24hrs and no response at all
Update
After many chats with Route - finally they resolved our issue. This should not be the case - there should be a timely response from Route support no matter what. Now I have the Customer success managers asking if support via Chat is better or email and to update review accordingly. My review still hands - increased it 2 stars but the response for my ticket took over a week which is ridiculous and not acceptable.
Hi there,
We appreciate your feedback and apologize for any inconvenience. Your experience is important to us, and we want to make things right. A member of our team will reach out to you directly to work on a solution.
Best,
Skylar, Customer Support
Bu uygulama hakkında
Yayınlanma
17 Ocak 2019
Diller
İngilizce
Bu uygulama şu dile çevrilmedi:Türkçe
Kategoriler
Garanti işlemleri ve sigorta , Müşteri siparişini takip etmeŞunlarla birlikte çalışır:
ÖdemeTasarlayan: RouteApp LLC
RouteApp LLC hakkında
Ortalama puan: 3,9
Shopify App Store için uygulama oluşturmada 5 yıllık deneyim
1441 W Innovation Way, Suite 200, Lehi, UT, 84043, US
Destek
Mesaj gönderinmerchantsupport@route.com
Bu geliştirici doğrudan Türkçe destek sunmuyor.