Route: Post‑Purchase Platform

Route: Post‑Purchase Platform

定價
免費安裝。 可能需支付額外費用。
特色
廣受美國商家愛用
評分
4.0 (408)
開發者
RouteApp LLC

Improve customer experience, reduce costs & increase revenue—get package protection, tracking & more

Route deeply connects brands with their customers to delight them at every opportunity, transforming every part of the buying journey from ordered to delivered, and everywhere in between. Give shoppers peace of mind at checkout with shipping insurance that protects against loss, theft, or damage—and carbon neutral shipping on all protected orders. Offer immersive package tracking that keeps your brand top-of-mind and delivers personalized product recommendations that drive additional purchases.

Route deeply connects brands with their customers to delight them at every opportunity, transforming every part of the buying journey from ordered to delivered, and everywhere in between. Give shoppers peace of mind at checkout with shipping insurance that protects against loss, theft, or damage—and carbon neutral shipping on all protected orders. Offer immersive package tracking that keeps your brand top-of-mind and delivers personalized product recommendations that drive additional purchases. 更多
  • Package protection gives your shoppers confidence & peace of mind at checkout
  • Instant claims resolution that saves time, support costs & customer frustration
  • Branded package tracking that builds anticipation & enhances customer experience
  • Carbon neutral shipping that protects the planet and increases brand loyalty
  • Revenue-driving product recommendations that increase customer lifetime value
特色
廣受美國商家愛用

發布日期

2019年1月17日

語言

英文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

結帳頁面

定價

RouteApp LLC 可能另外收取費用,並開立 Shopify 以外的其他發票。 瞭解詳情

免費安裝

Additional charges may apply. Please visit route.com/pricing to learn more.

免費安裝

Additional charges may apply. Please visit route.com/pricing to learn more.

所有費用均以 USD 計價。 查看所有定價選項

評價 (408)

整體評分
4
各級評分數量
  • 71% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 3% 的評分為 2 顆星
  • 18% 的評分為 1 顆星
2024年5月24日

The team was able to help me troubleshoot a challenging customer and provided great backup of screenshots and dates so I could take them back to the customer and review. Super helpful.

BlackTravelBox
美國
使用應用程式 4年多
2024年4月18日

We've had Route for two years and honestly, the agents that we had before our current agent (Shout out to Atakeli!) were nowhere near as responsive as he is.

It makes such a difference and we will continue to have Route as a part of our online business. Nowadays, most claims are resolved in under a week.

L E S T I E N
美國
使用應用程式 大約2年
RouteApp LLC 已回覆 2024年4月25日

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!

Have a wonderful week!

Skylar, Customer Success

2024年5月30日

Big sales push up front promising all your problems will be resolved without any of it backed up by reality once in use. Removing from our Shopify page after a year of use and zero customers actually being helped by it. They just want to use your small business store to skim money for themselves. For example, they will allow your customers to (unintentionally/accidentally) purchase Route protection on an in-store pick up order. They offered no remedy to this issue and don't really care. It's up to you to claw back the money.

Halfway Crooks Beer
美國
使用應用程式 9個月
RouteApp LLC 已回覆 2024年6月17日

Hi there,

We’re disappointed to hear about your experience, and we want to make things right. A member of our team will reach out to you directly to find a solution.

Best,
Skylar, Customer Success

Show less

2024年6月13日

Save your money and use shipping insurance through Shopify. At least for our store I found there's little value that Route provides, especially for the pricing. 2-3 months of having Route installed ended up costing us over $560 for a single claim filed. Additionally they are very unclear on their pricing structure

Kiyo Studios
美國
使用應用程式 大約2個月
RouteApp LLC 已回覆 2024年6月17日

Hi there,

We appreciate your feedback and apologize for any inconvenience. Your experience is important to us, and we want to make things right. A member of our team will reach out to you directly to work on a solution.

Best,
Skylar, Customer Success

2024年4月9日

Great add on to my website. Customers love the peace of mind in the shipping.

CornellSurgical.com
美國
使用應用程式 3個月
RouteApp LLC 已回覆 2024年4月25日

Hi there,

Thank you for your review - we love that Route’s been able to help support your business! If there's anything else we can do, please let us know.

Have a great week!

Skylar, Customer Success

支援服務

「RouteApp LLC」會回答您對於「Route: Post‑Purchase Platform」的任何問題。

開發者

RouteApp LLC

1441 W Innovation Way, Suite 200, Lehi, UT, 84043, US

資源

開發者無法直接以繁體中文提供支援。

其他同類型應用程式

4.9 滿分 5 顆星 共有 2884 則評價 提供免費方案
為您的顧客提供亞馬遜式查單體驗,大幅減少售後查單諮詢量,提升顧客體驗與忠誠度
5.0 滿分 5 顆星 共有 3440 則評價 提供免費方案
排名第一的物流軌跡追蹤 + 品牌追蹤頁 + 自動通知 + 複購轉換一站式解決方案 Track order tracker
Built for Shopify
4.9 滿分 5 顆星 共有 3055 則評價 提供免費方案
Effortlessly track, protect, & sync orders for happy customers

想要新增應用程式嗎?

免費試用 Shopify 3 天