Related categories

Route ‑ Protection & Tracking

Fuel Growth with Order Protection, Package Tracking & More

Shopify app insights
  • 廣受美國商家愛用

價格:免費

主要優點區段

Modern Package Tracking

Build trust and loyalty with Visual Tracking™ that shows shoppers where packages are in real time for the ultimate transparency.

Premium Order Protection

Reduce loss, boost your bottom line, and increase customer loyalty with best-in-class order protection.

Intuitive Engagement Tools

Encourage additional purchases by engaging your customers when buying intent is the highest.

App details

Route ‑ Protection & Tracking

Route ‑ Protection & Tracking

All About Route

Route offers a connected suite of post-purchase solutions for online retailers. With Route, Shopify merchants can optimize their post-purchase experience, increase customer lifetime value, and differentiate their brand by offering customers:

  • Package tracking built for the needs of modern consumers.
  • Order protection against loss, theft, or damage.
  • Genuine customer engagement from purchase to delivery.

With these solutions, Route transforms the post-purchase journey from an undervalued afterthought into a loyalty-generating customer experience.

Benefits of Route

Don’t leave the last mile of your customer experience to chance in the hands of third-party carriers. By adding Route’s post-purchase solutions to the customer experience, online merchants:

  • Take control of the brand experience from checkout to delivery.
  • Increase conversion, loyalty, and customer retention.
  • Reduce support costs, claims resolution time, and frustration.
  • Give customers confidence and peace of mind at checkout.
  • Get valuable insights into claims filed by customers.

How Package Tracking Works

When Route is installed, Track is implemented automatically. Your store will instantly have the ability to bring package tracking to life with immersive web and mobile experiences for customers who use the Route app, even if they didn’t purchase protection.

With Track, merchants can customize their unique brand profile and add branded content to shipping notifications (coming soon!). It’s a direct path to increase customer engagement, meet modern expectations, and keep shoppers informed as their purchases go from warehouse to doorstep.

How Package Protection Works

Once Route is installed on your store, customers will be able to add package protection against loss, theft, and damage right on the checkout page.

Protection is free for merchants and costs customers up to 2% of their cart total (with a minimum of $.98) when they opt in.

Should an issue arise, customers can quickly file claims through a link sent via email or directly in the Route app. Once a claim is submitted, Route jumps into action. Based on the merchant’s preference, Route will either refund the purchase or reorder the same products for the customers—ultimately creating a second sale for the merchant.

Customer claims are swiftly resolved while merchants save time and retain more revenue.

Ready to Download? Add Route in Minutes

To add Route to your store, simply click the “Add app” button. Next, authorize the connection between your store and Route. This allows us to install the Route widget on your cart page, giving you immediate access to Protect and Track.

Adding Route to your store doesn’t require any coding knowledge. You can be up and running in minutes!

發布日期

完美契合

  • 結帳
Route ‑ Protection & Tracking

Route ‑ Protection & Tracking

All About Route

Route offers a connected suite of post-purchase solutions for online retailers. With Route, Shopify merchants can optimize their post-purchase experience, increase customer lifetime value, and differentiate their brand by offering customers:

  • Package tracking built for the needs of modern consumers.
  • Order protection against loss, theft, or damage.
  • Genuine customer engagement from purchase to delivery.

With these solutions, Route transforms the post-purchase journey from an undervalued afterthought into a loyalty-generating customer experience.

Benefits of Route

Don’t leave the last mile of your customer experience to chance in the hands of third-party carriers. By adding Route’s post-purchase solutions to the customer experience, online merchants:

  • Take control of the brand experience from checkout to delivery.
  • Increase conversion, loyalty, and customer retention.
  • Reduce support costs, claims resolution time, and frustration.
  • Give customers confidence and peace of mind at checkout.
  • Get valuable insights into claims filed by customers.

How Package Tracking Works

When Route is installed, Track is implemented automatically. Your store will instantly have the ability to bring package tracking to life with immersive web and mobile experiences for customers who use the Route app, even if they didn’t purchase protection.

With Track, merchants can customize their unique brand profile and add branded content to shipping notifications (coming soon!). It’s a direct path to increase customer engagement, meet modern expectations, and keep shoppers informed as their purchases go from warehouse to doorstep.

How Package Protection Works

Once Route is installed on your store, customers will be able to add package protection against loss, theft, and damage right on the checkout page.

Protection is free for merchants and costs customers up to 2% of their cart total (with a minimum of $.98) when they opt in.

Should an issue arise, customers can quickly file claims through a link sent via email or directly in the Route app. Once a claim is submitted, Route jumps into action. Based on the merchant’s preference, Route will either refund the purchase or reorder the same products for the customers—ultimately creating a second sale for the merchant.

Customer claims are swiftly resolved while merchants save time and retain more revenue.

Ready to Download? Add Route in Minutes

To add Route to your store, simply click the “Add app” button. Next, authorize the connection between your store and Route. This allows us to install the Route widget on your cart page, giving you immediate access to Protect and Track.

Adding Route to your store doesn’t require any coding knowledge. You can be up and running in minutes!

發布日期

完美契合

  • 結帳

評論

4.1 /5 顆星

總評分反應應用程式的目前狀況。總評分參考應用程式所有的評論,但會優先參考最新的評論。

Counts per rating level
  • 71% 的評等為 5 顆星
  • 6% 的評等為 4 顆星
  • 2% 的評等為 3 顆星
  • 3% 的評等為 2 顆星
  • 17% 的評等為 1 顆星

評論清單

Filter and sort reviews

  • Kyle Cavan Jewelry

    地點 美國

    So far I have had a great experience with Route and believe that it will be very useful during the holiday season when customer orders are more prone to delays and being lost in transit. Our Customer Success Manager, Alicia Elliot, was very helpful throughout the setup process and answered all of our questions.

  • Forward Merch

    地點 美國

    "We have not received any negative feedback from our customers concerning claims filed with Route. The coverage is very affordable, making it more accessible for the customer. The added coverage on the packages is added piece of mind for us!"

  • CAMI NYC

    地點 美國
    使用應用程式的時間 大約 2 個月

    Route made the integration to our Shopify store as seamless as can be. We noticed an immediate insight into our customer behavior where they are quick to maintain the Route insurance in the cart and throughout checkout. We greatly appreciate all of Route's help in providing additional options to help our customers feel secure with their purchase.

    開發人員回覆
    2022年8月11日

    Hi there,

    Thank you for taking the time to send in your feedback, this is great news! I am so glad our team was able to make this integration seamless for you and your customers. We are here to help every step of the way!

    If you would like to submit any other feedback or have other questions please contact us here: https://help.route.com/hc/en-us and we will be there to assist!

    All the best,
    Leea, Customer Service

與Route ‑ Protection & Tracking類似的應用程式

  • ReConvert 購買後追加銷售

    ReConvert 購買後追加銷售

    頁面產生器設計感謝頁面,轉換 + 追加銷售

    4.9 /5 顆星(3211評論s)
    提供免費方案
  • Guide Shipping Insurance

    Guide Shipping Insurance

    Add Revenue w/ Guide Shipping Insurance & Instant Resolves

    4.6 /5 顆星(87評論s)
    免費
  • In Cart Upsell & Cross Sell

    In Cart Upsell & Cross Sell

    Cart Drawer | Cart Page | Checkout | Post Purchase Upsell

    5.0 /5 顆星(4評論s)
    提供免費方案
  • Shield Shipping Insurance

    Shield Shipping Insurance

    Increase Profit and Conversions with Shield Shipping Insurance

    5.0 /5 顆星(7評論s)
    免費