Route Protection and Tracking

Name: Route Protection and Tracking
Brand: RouteApp LLC
Rating: 3.4 (338 reviews)

定價: 免費安裝。可能需支付額外費用。
評分: 3.4 (338)
開發者: RouteApp LLC

Deliver premium post-purchase experiences—get package protection, returns and exchanges, & more

From delivery to re-discovery to returns and exchanges, Route protects brands and their customers with licensed package protection, returns and exchanges, fast issue resolution, package tracking, cash back loyalty discounts, and product recommendations. Route helps brands consistently deliver premium post-purchase experiences that lead to higher customer retention and profitability.

Package protection that gives your customers peace of mind at checkout
Returns management software with AI verification, exchanges, and POS support
Cash back loyalty discounts on the next purchase to bring customers back
Order tracking to extend customer lifetime value and keep customers 10x engaged
Instant claims resolution that saves time, support costs & customer frustration

廣獲同類商店愛用: 美國商家

語言

英文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

結帳頁面
Shopify Flow

類別

追蹤訂單

追蹤

品牌追蹤頁面

通知

保固與保險

保障類型

申訴管理

定價

RouteApp LLC 可能另外收取費用，並開立 Shopify 以外的其他發票。瞭解詳情

Free

免費安裝

Additional charges may apply. Please visit route.com/pricing to learn more.

所有費用均以 USD 計價。查看所有定價選項

評論 (338)

整體評分

3.4

各級評分數量

68% 的評分為 5 顆星
231
5% 的評分為 4 顆星
17
2% 的評分為 3 顆星
6
4% 的評分為 2 顆星
15
20% 的評分為 1 顆星
69

所有評價

2026年2月28日

Route has recently fallen short of expectations. They charge customers a significant amount for package insurance, yet when it comes time to file a claim, they become unhelpful. Recently, they did not assist us with a lost package, and we have decided we will be taking our business elsewhere.

Hair So Fab

美國

使用應用程式 4年多

編輯時間：2026年2月25日

We highly recommend against this app. We have had no access to the features to file claims, our customers were unable to file claims on their own, and when you close your account, they want a year's worth of invoices for services not rendered.
A quick look at their Instagram will show you that they don't allow comments or show likes - red flags for any eCommerce business.

Jewel Heels

美國

使用應用程式 1年多

2026年1月11日

Definitely do not recommend. So much that I had to reinstall the app just to leave the review. Always have to fight with getting the customer taken care of with this app when you have a claim, support is lacking. They did end up paying the claims they owed after it was all said and done with though. There are better apps out there.

JeepHut Offroad

美國

使用應用程式接近2年