Immersive Package Tracking
Build trust and loyalty with Visual Tracking™ on the web, email, and Route app that shows shoppers where packages are in real time.
Green Package Protection
Protect packages and the planet. If an issue arises, charm shoppers with instant issue resolution. Protected orders are also carbon neutral.
Powerful Engagement Tools
Encourage additional purchases by engaging your customers when buying intent is the highest.
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We used the app for several years but support stopped responding to me when I asked with help uninstalling The app has been glitchy in our cart for several months and support always told me it was working as expected I wouldn't recommend this app to anyone
Warrior Within Designs地點 美國使用應用程式的時間 5 個月
It has helped our business exponentially. This app puts my mind at ease and allows me to best serve my customer. I would recommend to any company that ships products.
Thank you so much for your review! We are so glad to hear this.
If you had any additional feedback or questions, you are more than welcome to contact us at https://help.route.com/hc/en-us, and we will be there to help!
All the best,
Leea, Customer Service
THE MIGHTY HOBBY SHOP地點 美國使用應用程式的時間 10 個月
This is the worst app to work with. Very shady business!!! Creating orders on my store without consent or notifying, refunding orders without my consent and without notifying me. Has not been approving claims due to "Cosmetic damage". DO NOT WORK WITH ROUTE, WORST MISTAKE I HAVE DONE!!!
Thank you for sending in your feedback. I am sorry to hear that your experiences with our product and team have not been the experience we aim to give.
If you have questions or concerns regarding replacement orders and refunds or our policies followed when approving and denying Order Issues you are more than welcome to reach out to your designated CSM directly or to our team through this link: https://route.com/help-center. We are here to help!
Leea, Customer Service
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