Key values section
Immersive Package Tracking
Build trust and loyalty with Visual Tracking™ on the web, email, and Route app that shows shoppers where packages are in real time.
Green Package Protection
Protect packages and the planet. If an issue arises, charm shoppers with instant issue resolution. Protected orders are also carbon neutral.
Powerful Engagement Tools
Encourage additional purchases by engaging your customers when buying intent is the highest.
Featured images gallery
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
List of reviews
Lavender & LowellLocation United States
We installed this app to add an extra layer of security with package theft, loss and damage. It's been a 10/10 experience and I highly recommend this service to anyone that struggles (or even doesn't) with loss, stolen or damaged packages. I mean FREE peace of mind for all your customers? Absolutely,
Slime OGLocation United StatesTime spent using app About 1 month
Best app and team! The Route team is thorough in helping you maximize the benefits and helps you every step along the way.
Developer replyAugust 19, 2022
Thank you so much! We are so happy to assist.
Should you like to give further feedback, or have any other questions, please feel free to reach out to our team at: https://help.route.com/hc/en-us and we’ll be happy to help!
Leea, Customer Service
Kyle Cavan JewelryLocation United StatesTime spent using app 25 days
So far I have had a great experience with Route and believe that it will be very useful during the holiday season when customer orders are more prone to delays and being lost in transit. Our Customer Success Manager, Alicia Elliot, was very helpful throughout the setup process and answered all of our questions.
Developer replyAugust 15, 2022
Thank you so much for your great comment. Both Alicia and Elliot are outstanding members of our team, and we are happy they have been able to support you this way; especially with those busy seasons!
If you would like to submit any other feedback or have other questions please contact us here: https://help.route.com/hc/en-us and we will be there to assist!
All the best,
Leea, Customer Service
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