Key values section
Modern Package Tracking
Build trust and loyalty with Visual Tracking™ that shows shoppers where packages are in real time for the ultimate transparency.
Premium Order Protection
Reduce loss, boost your bottom line, and increase customer loyalty with best-in-class order protection.
Intuitive Engagement Tools
Encourage additional purchases by engaging your customers when buying intent is the highest.
Featured images gallery
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
List of reviews
Frozen Dessert SuppliesLocation United States
We have had a great experience with Route. Our customers have been using route for better protection on their orders. Route has been very helpful and answer any questions we have about the app and how it works in a timely manner.
Cloud City DronesLocation United StatesTime spent using app 6 months
Route is a fantastic service that I am glad we implemented to our site. We ship tons of products both in the US and internationally and Route gives us peace of mind. From lost package claims to damaged items we lost a ton before Route. They also have a fantastic order tracking app for customers and not to mention their design team should be proud of themselves for the minimalist but very polished look.
Developer replyAugust 8, 2022
Thank you for taking the time to leave such a great review. We are so glad to hear that your experience with our product and team has been easy, swift, and positive, and we are delighted to provide that peace of mind at any time.
Feel free to contact us at https://help.route.com/hc/en-us with any other feedback or questions!
Leea, Customer Service
The CosmoGloLocation United StatesTime spent using app 5 months
We love Route! Our company ships thousands of packages and they're large, expensive furniture items. Route has saved us thousands of dollars over time. We used to waste hours of employee time filing claims, lost many funds due to inaccurate claims we made by ourselves, and dealt with angry customers who didn't know how to get their items once lost. With Route, we use their provided customer friendly wording and give that to our customers who are easily able to request help, and have the claim resolved quickly through Routes website or app. Adding Route to our business has been a lifesaver! we 10/10 one hundred percent recommend!
Developer replyAugust 4, 2022
We appreciate this stellar review! Thank you so much for taking the time to comment on our team and support. We value this partnership, and look forward to continuing that support for you and your customers!
Should you like to give further feedback, or have any other questions, please feel free to reach out to our team at: https://help.route.com/hc/en-us and we’ll be happy to help.
Leea, Customer Service
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