SupaDiscount Bulk Price Editor , 136 avis
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Stop & Revert Button does not working. It keep running the task even if you spam stop button.
Hi there,
Let me guide you to fix the issue. First, can you please provide us the task id please?
We have sent you an email regarding your concern. You can reply directly from the email. Thank you and looking forward to your response.
Regards,
Aldo
La app no sirve si tienes conectada tu tienda con un proveedor que actualiza precios con cierta frecuencia. En cuando los precios se actualizan la app falla. A mi me toca cada dia revertir la task que tengo en marcha, duplicarla y volverla a activar para que los descuentos vuelvan a aparecer en los productos modificados
Hi Javier,
Thank you for the feedback. In the near future, we will release a feature to sync the discount to solve the problem for merchants working with providers that update the price frequently like your case.
Thank you and have a great day!
-Aldo-
This app works okay, but the revert process is not smooth. It failed to revert back the prices of all our products. The interface is not that easy or intuitive to use either.
Update 1:
Hi, I've sent the email about why this issue happened. The issue happened because you chose the option "prevent stack discount".
It will prevent the app to update the product that has already been discounted since you have some products that have been discounted before using this app, the app will not update the price for those products. Then, when you revert the task, those products won't be reverted because the app didn't change those products before.
Initial:
Hi there, please provide us with the task id. We will help you to solve this. We've also emailed you regarding this issue. Thanks