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Great app! Works flawlessly! The customer support is awesome. The developers are very friendly and they are always ready to help!
Hey, BabyByMom!
We’re so grateful that you took the time to share your feedback with us! You’ve left a smile on the faces of our whole team with your kind words.❤️
If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know 👍
Gabriel,
Customer Success Lead
Ken was very helpful. He was fast and he helped me with eveything! I love the app. Its very easy and i really recommend it!
Hey Lukumalingerie Team!
Thank you so much for your positive feedback! Your comments have been shared with our entire team at Rush especially to Ken :)
Please feel free to let us know if you need any help with branded order status tracking page, or shipment notifications! 😊
Cherry
Customer Success Lead
Gabriel helped really good, very quick with answering but also ready to help me with setting up the tracking page
Hey AlphaStallion!
Thanks for leaving us such wonderful feedback. We're just so delighted to know you had a great experience with the app and our service. Gabriel will definitely be happy to read what you wrote.
If you ever need further assistance, please don't hesitate to reach out!
P.S. Hope you are enjoying the new tracking page builder! 👍
Cherry
Customer Success Lead
The best app I've ever used in my store! Very reliable and customers can easily track their parcels.
Hi Abundancy Deals!
Thank you for your kind words! We’re grateful for your feedback. ❤️
If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know 😊
P.S. We just released a new feature where Upsells can be single click checkout 🥳
Gabriel,
Customer Success Obsessed
Top app! Great features. Super easy interface and nice to work with. I have great results from it. I highly recommend.
Hey Andiely!
We’re so grateful that you took the time to share your feedback with us. We're glad that customers like you are having a great experience and results at Rush - Let us know if you need further help with a branded order status tracking page, or help with shipment notifications!
Gabriel,
Customer Success Lead
I like the idea and how Rush team building it. It works very good for us, email open rate is above 50%.
Hey Vitaliv!
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone!❤️
We are actually releasing our new drag/n/drop tracking page builder next week! I am sure that you will love all the customisations that offers and make it a 5-stars experience for you! 😊
Should you need any other support, please do not hesitate to contact us on Live Chat.😊
Gabriel,
Customer Success Lead
We previously used Aftership, and can honestly say that Rush is leaps and bounds more superior than Aftership.
- Using Aftership, they will add their branding in so many areas/properties that you own like in your site, in the order confirmation page, they even pester your customers with SMS and to download their app. Rush on the other hand is very clean and they don't require their branding on any of your assets. They integrate with other software like Klaviyo so well, giving you as a store owner so much more control over your messaging and branding with your customers.
- Rush Customer service (Gabriel and team) is excellent, one of the best we've experienced - they respond promptly, provide fixes and advice very promptly and overall always down to help and make their customers happy.
- The software is always expanding and growing. You'll see a few features in the pipeline under the settings tab which are really exciting like PayPal integration. Honestly, I can go on and on about how good this software is. There is a little but of a learning curve when you first run with Rush, but after you understand it in more detail you realize how essential and powerful it is. Courier mapping needs to be a little more fleshed out, however, there are hundreds (maybe thousands?) of small couriers so it's understandable that not everything is there. The major couriers like USPS, Royal Mail etc works well. Rush team, keep up the good work!
Hey Tatami Kids,
We are incredibly grateful that you took the time out to leave us such a great review. I directly shared it with the team!!! It’s lovely to hear your kind words of appreciation for our hard-working staff!
We really appreciate you being a customer and helping to share the word about Rush as a better substitute for Aftership! As you know we do have very deep integration with Klaviyo and the sky is the limit! A lot more improvements in the Summer of 2022, will impact the revenue generation from Klaviyo.
Our integration with PayPal is on the way, and only the finalization of legal papers is stopping us, from releasing it. We are also very excited! #PayPalPleaseHurry
Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)
Gabriel,
Customer Success Lead
Rush.app has revolutionized my customer retention strategy! With its shipping notifications that direct customers to beautifully designed tracking pages, I can effortlessly showcase upsells and cross-sells. The customizable options, such as brand colors, banners, and featured products, make it a breeze to create visually appealing pages that convert.
Hey Zula Mode® Sverige Team!
Thank you for considering Rush as the great shipment tracking app. Your comment has given us valuable insight into the services that we provide.
If you ever need further assistance, please don't hesitate to reach out!
Cherry,
Customer Success Lead
This app works so great, let alone the modern style of the tracking page is one of the kind. Despite that there are some slight bugs, it is still the best tracking app I have ever used.
Hi Cheerble
We’re so grateful that you took the time to share your feedback with us. The Modern tracking page theme is unique indeed! Not to mention it is a mobile-optimized experience, as our product leads like to brag. Calling us the best tracking app! Gives us butterflies in the stomach. 🦋🦋🦋
P.S. Dev team has been squashing a lot of 🐛 🐜 🕷 🕸 🦗 🦟. lately, so I hope you do not experience any problems anymore! You need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)
Gabriel,
Customer Success Lead
Seamless integration and very prompt support! Easy to understand interface and smooth configurations. Definitely recommended
Hey Squish Town!
We are pleased to know that you are happy with the Rush app and service! Thank you for your support ❤️
Please feel free to let us know via chat or email if you need any help with the tracking page, or email notifications set-up! 😊
Cherry,
Customer Success Lead