Rush ‑ Order Tracking & EDD

Rush ‑ Order Tracking & EDD

Reseñas (316)

Calificación general
4,1
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 7% de las calificaciones son de 1 estrellas
9 de agosto de 2023

Love the app so far and the team behind Rush. The onboarding has been phenomenal with Gabriel helping us to set up. I believe this app will go mainstream soon, its only a matter of time.

Keep up the good work team and thanks again for you help Gabriel :)

Ecommerce entrepreneurs,
Steve & Shawn

The Random Collective
Nueva Zelanda
5 meses usando la aplicación
Rush respondió 10 de agosto de 2023

Hello Steve & Shawn!

We're thrilled that you're loving the app and appreciating the efforts of the Rush team! It's fantastic to hear that Gabriel provided you with exceptional onboarding support during the setup process. We share your enthusiasm and confidence in the app's potential to become a mainstream success.

We'll definitely keep up the great work as a team. Thank you for choosing Rush as your order tracking app – we're here to support you every step of the way.

Cherry,
Customer Success Lead

22 de agosto de 2023

This is how onboarding should be. So many times, I’m all excited about the features of an app only to wrestle with the setup. They set it up for me and I couldn’t be happier. Thank you.

Twisted Jezebel
Estados Unidos
5 meses usando la aplicación
Rush respondió 24 de agosto de 2023

Hello Twisted Jezebel Team!

We're truly delighted to have exceeded your expectations with our onboarding process! Making things easier for you is our goal, and your satisfaction is our reward :)

If you ever need assistance or have questions with the tracking page, email notifications set-up, etc., please don't hesitate to reach out.

Thank you for choosing us and for your kind words!

Cherry,
Customer Success Lead

30 de enero de 2023

Gabriel helped really good, very quick with answering but also ready to help me with setting up the tracking page

AlphaStallion
Países Bajos
5 meses usando la aplicación
Rush respondió 1 de febrero de 2023

Hey AlphaStallion!

Thanks for leaving us such wonderful feedback. We're just so delighted to know you had a great experience with the app and our service. Gabriel will definitely be happy to read what you wrote.

If you ever need further assistance, please don't hesitate to reach out!

P.S. Hope you are enjoying the new tracking page builder! 👍

Cherry
Customer Success Lead

Fecha de modificación: 9 de julio de 2022

The best app I've ever used in my store! Very reliable and customers can easily track their parcels.

Abundancy Deals
Reino Unido
5 meses usando la aplicación
Rush respondió 12 de julio de 2022

Hi Abundancy Deals!

Thank you for your kind words! We’re grateful for your feedback. ❤️

If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know 😊

P.S. We just released a new feature where Upsells can be single click checkout 🥳

Gabriel,
Customer Success Obsessed

10 de febrero de 2022

Top app! Great features. Super easy interface and nice to work with. I have great results from it. I highly recommend.

Andiely
Bulgaria
5 meses usando la aplicación
Rush respondió 10 de abril de 2022

Hey Andiely!

We’re so grateful that you took the time to share your feedback with us. We're glad that customers like you are having a great experience and results at Rush - Let us know if you need further help with a branded order status tracking page, or help with shipment notifications!

Gabriel,
Customer Success Lead

Fecha de modificación: 29 de agosto de 2022

I like the idea and how Rush team building it. It works very good for us, email open rate is above 50%.

Vitaliv
Estados Unidos
5 meses usando la aplicación
Rush respondió 26 de agosto de 2022

Hey Vitaliv!

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone!❤️

We are actually releasing our new drag/n/drop tracking page builder next week! I am sure that you will love all the customisations that offers and make it a 5-stars experience for you! 😊

Should you need any other support, please do not hesitate to contact us on Live Chat.😊

Gabriel,
Customer Success Lead

23 de febrero de 2022

We previously used Aftership, and can honestly say that Rush is leaps and bounds more superior than Aftership.
- Using Aftership, they will add their branding in so many areas/properties that you own like in your site, in the order confirmation page, they even pester your customers with SMS and to download their app. Rush on the other hand is very clean and they don't require their branding on any of your assets. They integrate with other software like Klaviyo so well, giving you as a store owner so much more control over your messaging and branding with your customers.
- Rush Customer service (Gabriel and team) is excellent, one of the best we've experienced - they respond promptly, provide fixes and advice very promptly and overall always down to help and make their customers happy.
- The software is always expanding and growing. You'll see a few features in the pipeline under the settings tab which are really exciting like PayPal integration. Honestly, I can go on and on about how good this software is. There is a little but of a learning curve when you first run with Rush, but after you understand it in more detail you realize how essential and powerful it is. Courier mapping needs to be a little more fleshed out, however, there are hundreds (maybe thousands?) of small couriers so it's understandable that not everything is there. The major couriers like USPS, Royal Mail etc works well. Rush team, keep up the good work!

Tatami Kids
RAE de Hong Kong (China)
5 meses usando la aplicación
Rush respondió 5 de abril de 2022

Hey Tatami Kids,

We are incredibly grateful that you took the time out to leave us such a great review. I directly shared it with the team!!! It’s lovely to hear your kind words of appreciation for our hard-working staff!

We really appreciate you being a customer and helping to share the word about Rush as a better substitute for Aftership! As you know we do have very deep integration with Klaviyo and the sky is the limit! A lot more improvements in the Summer of 2022, will impact the revenue generation from Klaviyo.
Our integration with PayPal is on the way, and only the finalization of legal papers is stopping us, from releasing it. We are also very excited! #PayPalPleaseHurry

Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)

Gabriel,
Customer Success Lead

24 de marzo de 2022

This app works so great, let alone the modern style of the tracking page is one of the kind. Despite that there are some slight bugs, it is still the best tracking app I have ever used.

Cheerble
RAE de Hong Kong (China)
5 meses usando la aplicación
Rush respondió 6 de abril de 2022

Hi Cheerble

We’re so grateful that you took the time to share your feedback with us. The Modern tracking page theme is unique indeed! Not to mention it is a mobile-optimized experience, as our product leads like to brag. Calling us the best tracking app! Gives us butterflies in the stomach. 🦋🦋🦋

P.S. Dev team has been squashing a lot of 🐛 🐜 🕷 🕸 🦗 🦟. lately, so I hope you do not experience any problems anymore! You need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)

Gabriel,
Customer Success Lead

11 de enero de 2023

Seamless integration and very prompt support! Easy to understand interface and smooth configurations. Definitely recommended

Squish Town
India
5 meses usando la aplicación
Rush respondió 12 de enero de 2023

Hey Squish Town!

We are pleased to know that you are happy with the Rush app and service! Thank you for your support ❤️

Please feel free to let us know via chat or email if you need any help with the tracking page, or email notifications set-up! 😊

Cherry,
Customer Success Lead

17 de agosto de 2021

The app is amazing. It solves such a huge problem. It helps customers to be informed of what is happening with their orders during the whole shipment. Which helps to reduce disputes and chargebacks. We all know this is a huge problem for all merchants.

CrucialCarComfort
Bulgaria
5 meses usando la aplicación
Rush respondió 11 de abril de 2022

Hey, CrucialCarComfort!

Thank you for your kind words! We’re grateful for your feedback. I'm happy to hear that Rush helps you reduce the disputes received and made your client's order tracking easier! :)

If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)

Gabriel,
Customer Success Obsessed