Rush ‑ Order Tracking & EDD

Rush ‑ Order Tracking & EDD

Reseñas (316)

Calificación general
4,1
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 7% de las calificaciones son de 1 estrellas
24 de agosto de 2022

The support is great and they help me with all my questions. They even designed my Klaviyo flows, and build a custom tracking page for me. Next to that, the tracking is just very good and you have very detailed information on your shipments. Will not use any other app again.

Valice Stockholm
Emiratos Árabes Unidos
5 meses usando la aplicación
Rush respondió 24 de agosto de 2022

Hi Valice!

You’ve left a smile on the faces of our whole team with your kind words. ❤️

Thank you so much for sharing this with us. We’re grateful that we had the opportunity to help you with the setup of the Valice Stockholm's branded tracking page and the shipping email for Klaviyo!

Gabriel,
Customer Success Lead

23 de junio de 2023

hi,
Just wanted to say a brilliant app for customer service, their team was very supportive in helping me solve my issue when i had an issue with some CSS code for my tracking page theme.

Khadz™
Reino Unido
5 meses usando la aplicación
Rush respondió 26 de junio de 2023

Hey Khadz™!

Thank you so much for giving us your take on how we are doing. Your comment has given us valuable insight into the services that we provide.

If you ever need any assistance on the tracking page or shipment emails, please don't hesitate to reach out!

Cherry,
Customer Success Lead

29 de marzo de 2022

We use this app in 3 stores in combination with Klaviyo and the options are endless. The customer support is superb, and if you invest some time in how it works you can really automate a big part of your communication!

Luna&Lola
Países Bajos
5 meses usando la aplicación
Rush respondió 5 de abril de 2022

Hi Luna&Lola,

Thank you for the wonderful review and for taking the time to share your feedback with Rush. You said 3 stores, so let us know when you add the 4th, we will give you a nice starting present there. Our priority is customer service and we are happy that we met that mark! 😌 We are glad that Rush deep Klaviyo integration made communication with your clients easier!

Should you need any other support, please do not hesitate to contact us on Live Chat.

Thanks again for choosing Rush, again!
Gabriel,
Customer Success Lead

2 de diciembre de 2021

Great App. Very friendly Support helped to set up page, flows etc which is very helpful. The features are amazing, and I'm looking forward to use the app more and see how the customers will accept it.

Banges Backpacks
Reino Unido
5 meses usando la aplicación
Rush respondió 10 de abril de 2022

Hey Banges Backpacks!

Thank you so much for the great rating and for taking the time to post a review. We are pleased to see that you are happy with the branded tracking page and the shipping notifications! :)

Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)

Gabriel,
Customer Success Lead

3 de noviembre de 2021

Great app! Easy to use and the customer support team is fantastic they helped me setup all of my email flows!

GLO-BANDS
Reino Unido
5 meses usando la aplicación
Rush respondió 10 de abril de 2022

Hi GLO-BANDS

Thank you for your kind words! We’re grateful for your feedback. I'm happy to hear that our support team did their best and help you set up shipping notifications. :)

Gabriel,
Customer Success Obsessed

25 de abril de 2023

Great onboarding experience. I had a 45 min call with Gabriel. He explained everything very good. I will start using Rush App. No doubt ! If you ar starting with eccommerce , This app is the one to go for.

Dr Producto
Estados Unidos
4 meses usando la aplicación
Rush respondió 25 de abril de 2023

Hey Dr Producto Team!

Thank you so much for your positive feedback! Your comments have been shared with our entire team at Rush especially to Gabriel!

We're grateful that we had the opportunity to serve you.

Please feel free to let us know if you need any help with branded order status tracking page, or shipment notifications! 😊

Cherry
Customer Success Lead

2 de febrero de 2023

Great app so far, support was fantastic with setting everything up easily and quickly. So far so good!

Shower Curtain Emporium
Estados Unidos
4 meses usando la aplicación
Rush respondió 7 de febrero de 2023

Hey Shower Curtain Emporium Team!

Thanks so much for sharing your review about how great the app and service for you❤️ Please know that we're always here if you need more help on parcel tracking or order status updates.

We’re glad to hear that our team’s actions lead to one more happy customer! 🥳

Cherry
Customer Success Lead 💚

2 de noviembre de 2022

Great visualization of the tracking page. Customers are impressed with the look as well as the information received about their purchases. They create security about the store and give customers peace of mind about their purchases by keeping them constantly informed.
Great shipment tracking app.

ORRO
Bulgaria
4 meses usando la aplicación
Rush respondió 2 de noviembre de 2022

Hey ORRO!

We're so delighted to hear you had a great experience with the app. Your feedback made our day! It has given us valuable insight into the services that we provide at Rush 💚

Please feel free to let us know if you need further help with branded order status tracking page, or shipment notifications! 👍

Cherry
Customer Success Lead

17 de marzo de 2021

Easy to use, accurate and does exactly what you need it to do!! Online support on the go with lighting fast replies!! Would recommend this to anyone!!

The Noob Shop
Sudáfrica
4 meses usando la aplicación
31 de julio de 2023

Having my supplier with a little longer fulfillment time, I wanted somehow to wow my customers on the delivery side! And what can I say, the level of details and informations that the app provides turns out to delight my customers! They love the fact that they every step of the way they know what is happening with their orders! Thank you Rush!

Nutribean
Rumanía
4 meses usando la aplicación
Rush respondió 6 de agosto de 2023

Hey Nutribean Team!

Thank you for your feedback! We're delighted that our app has made a positive impact on your customers' experience, especially when dealing with longer fulfillment times from your supplier. It's great to know that our attention to detail and information have been well-received.

Should you require further assistance with tracking page, shipment notifications, etc., please don't hesitate to get in touch. Your success is our priority. Thanks once again for choosing Rush!

Cherry
Customer Success Lead