Rush ‑ Order Tracking & EDD

Rush ‑ Order Tracking & EDD

Reseñas (316)

Calificación general
4,1
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 7% de las calificaciones son de 1 estrellas
10 de junio de 2022

You would find service like this at a 5 star resort! From the moment we signed up for the app, to the onboarding process the team has been nothing short of amazing. They encouraged zoom meetings to ensure we knew how to take advantage of every aspect of their platform and they even suggested a few things to optimize our email communication related to shipping. These guys are the real deal and the app is incredibly feature-rich.

Nova Color
Estados Unidos
4 meses usando la aplicación
Rush respondió 15 de junio de 2022

Hey Nova Color!

You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to help you with the setup of the Nova Color's branded tracking page and the shipping email for Klaviyo!

Gabriel,
Customer Success Lead

23 de marzo de 2021

I used this app to provide my customers with the location of their package at any moment, with just a few simple steps.

StarThrill
Bulgaria
4 meses usando la aplicación
9 de agosto de 2023

The team was really helpful with set up an onboarding! Such a great tool for drop shippers. so many great features.

Kelly Obi New York
Estados Unidos
4 meses usando la aplicación
Rush respondió 10 de agosto de 2023

Hey Kelly Obi New York Team!

We're happy to know that you found our team's support during setup and onboarding to be valuable! It's wonderful to hear that you're appreciating the capabilities of our tool for dropshippers, especially the wide range of impressive features it offers.

If you have any questions or need further assistance on your tracking page or other app's functionalities, feel free to reach out :)

Cherry,
Customer Success Lead

16 de julio de 2022

Iris is the best! She helped me with everything I needed and was also patient and calm with me, Overall a very good experience. I highly suggest Iris!

Precious Paws
Nueva Zelanda
4 meses usando la aplicación
Rush respondió 20 de julio de 2022

Hey, Precious Paws!

First of all, thank you so much for sharing your feedback with us—we really value your input!

I’m so happy to hear that Iris was able to help you! She is an amazing support member and always ready to go an extra mile!

If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)

P.S. We just released a new feature where Upsells can be single click checkout :)

Gabriel,
Customer Success Obsessed

25 de enero de 2022

We've been using Rush for 3-4 months now. Great app to help customers track orders until goods are delivered. It also helps us as a company monitor Analytics & Performance. Identifying any issues and be able to react appropriately to serve and meet customers expectations.

BrightAutism
Estados Unidos
4 meses usando la aplicación
Rush respondió 10 de abril de 2022

Hey, BrightAutism!

We are incredibly grateful that you took the time out to leave us such a great review. I'm happy to hear that Rush Shipping Reports helped you reduce react on any shipping issues and delays in advance!

If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)

P.S. We just released a new feature where Upsells can be single click checkout :)

Gabriel,
Customer Success Obsessed

12 de octubre de 2023

KenMichael was a huge help for me! He went above and beyond to help me. He created a tracking page for me and even changed some much needed settings to reroute my customers to my track page! Thank you again x1000!

Global Jersey Co.
Estados Unidos
3 meses usando la aplicación
Rush respondió 16 de octubre de 2023

Hey Global Jersey Co. Team!

Thank you so much for your kind words! We're thrilled to hear that KenMichael provided you with exceptional service and that you're pleased with the tracking page and settings changes. We appreciate your trust and support.

If you ever need further assistance on order tracking page or shipment notifications, please don't hesitate to reach out. We're here to help!

Cherry,
Customer Success Lead

28 de julio de 2023

The Rush application's is awesome and the customer service was exceptional! They swiftly resolved my issue with great support and patience. Highly recommended! Thank you Iris!

HAYMINA
Reino Unido
3 meses usando la aplicación
Rush respondió 31 de julio de 2023

Hey HAYMINA Team!

Wow! Saying that we are an awesome tracking app is heartwarming! ❤️ 🥳 We are also thrilled to hear that our customer service exceeded your expectations. Iris is a valued member of our team, and we will be sure to pass along your appreciation to her.

Please feel free to let us know if you need any help with branded order status tracking page, or shipment notifications! 😊

Cherry,
Customer Success Lead

29 de julio de 2022

This tracking app gives me a clear view on the status of my packages. It also updates quickly and helps me locate packages with issues. The tracking page is also a nice feature. This app is very helpful for my business. I recommend it!

everwolfshop
Estados Unidos
3 meses usando la aplicación
Rush respondió 1 de agosto de 2022

Hey Everwolfshop! 🐺

Thank you for the wonderful review and for taking the time to share your feedback with Rush. ❤️
We're glad that customers like you are having a great experience at Rush - Let us know if you need further help with branded order status tracking page, or help with shipment notifications! 😊

Gabriel,
Customer Succeed Lead 🙇

24 de noviembre de 2022

App and Customer Service are perfect. They always working to meet their clients needs. It also have the best tracking page

Macia
Reino Unido
3 meses usando la aplicación
Rush respondió 24 de noviembre de 2022

Hey Macia!|

Wow! Thank you so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Rush 💚

Let us know if you need further help with branded order status tracking page, or help with shipment notifications! 😊

Cherry
Customer Success Lead

Fecha de modificación: 4 de noviembre de 2022

The app is great, with many good functions for the business. the only problem is that there is no way to put it in portuguese. I would really like you to add the language so that shoppers can see the entire store in a single language.

Lojas Arcádia
Brasil
3 meses usando la aplicación
Rush respondió 8 de noviembre de 2022

Hey Lojas Arcádia!

Thank you so much for considering Rush as the great shipment tracking app. We’re incredibly grateful for your feedback and for the opportunity to help you with the setup! 😊

Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)

Cherrry 💚
Customer Success Lead