Rush ‑ Order Tracking & EDD

Rush ‑ Order Tracking & EDD

Reseñas (322)

Calificación general
4,1
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 7% de las calificaciones son de 1 estrellas
25 de enero de 2022

We've been using Rush for 3-4 months now. Great app to help customers track orders until goods are delivered. It also helps us as a company monitor Analytics & Performance. Identifying any issues and be able to react appropriately to serve and meet customers expectations.

BrightAutism
Estados Unidos
4 meses usando la aplicación
Rush respondió 10 de abril de 2022

Hey, BrightAutism!

We are incredibly grateful that you took the time out to leave us such a great review. I'm happy to hear that Rush Shipping Reports helped you reduce react on any shipping issues and delays in advance!

If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)

P.S. We just released a new feature where Upsells can be single click checkout :)

Gabriel,
Customer Success Obsessed

28 de julio de 2023

The Rush application's is awesome and the customer service was exceptional! They swiftly resolved my issue with great support and patience. Highly recommended! Thank you Iris!

HAYMINA
Reino Unido
3 meses usando la aplicación
Rush respondió 31 de julio de 2023

Hey HAYMINA Team!

Wow! Saying that we are an awesome tracking app is heartwarming! ❤️ 🥳 We are also thrilled to hear that our customer service exceeded your expectations. Iris is a valued member of our team, and we will be sure to pass along your appreciation to her.

Please feel free to let us know if you need any help with branded order status tracking page, or shipment notifications! 😊

Cherry,
Customer Success Lead

29 de julio de 2022

This tracking app gives me a clear view on the status of my packages. It also updates quickly and helps me locate packages with issues. The tracking page is also a nice feature. This app is very helpful for my business. I recommend it!

everwolfshop
Estados Unidos
3 meses usando la aplicación
Rush respondió 1 de agosto de 2022

Hey Everwolfshop! 🐺

Thank you for the wonderful review and for taking the time to share your feedback with Rush. ❤️
We're glad that customers like you are having a great experience at Rush - Let us know if you need further help with branded order status tracking page, or help with shipment notifications! 😊

Gabriel,
Customer Succeed Lead 🙇

24 de noviembre de 2022

App and Customer Service are perfect. They always working to meet their clients needs. It also have the best tracking page

Macia
Reino Unido
3 meses usando la aplicación
Rush respondió 24 de noviembre de 2022

Hey Macia!|

Wow! Thank you so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Rush 💚

Let us know if you need further help with branded order status tracking page, or help with shipment notifications! 😊

Cherry
Customer Success Lead

Fecha de modificación: 4 de noviembre de 2022

The app is great, with many good functions for the business. the only problem is that there is no way to put it in portuguese. I would really like you to add the language so that shoppers can see the entire store in a single language.

Lojas Arcádia
Brasil
3 meses usando la aplicación
Rush respondió 8 de noviembre de 2022

Hey Lojas Arcádia!

Thank you so much for considering Rush as the great shipment tracking app. We’re incredibly grateful for your feedback and for the opportunity to help you with the setup! 😊

Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)

Cherrry 💚
Customer Success Lead

14 de julio de 2022

I was very surprised to receive assistance after 10pm. Cherry was very helpful and answered all of my questions and offered more help that will greatly assist me with my store and email marketing. I see why they are highly rated.

GuTechPro
Estados Unidos
3 meses usando la aplicación
Rush respondió 20 de julio de 2022

Hey, GuTechPro!

Thank you so much for your positive feedback! ❤️
Your comments have been shared with our entire team at Rush!
When we hear from happy customers like you, we spread positivity around!

If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)

Gabriel,
Customer Success Lead

21 de marzo de 2021

This app is amazing. It gives you the ability to communicate with the customer on a whole new level. It helps you increase the return customer rate as well as reduce disputes due to delayed shipping. The rush support team is always there to help when you need it. I would highly recommend it to anyone wanting to take their Shopify store to the next level.

SnappyKitty
Estados Unidos
3 meses usando la aplicación
28 de julio de 2022

I use the app in all my stores and am extremely satisfied. The support is amazing and the number of emails with the title "where is my shipment" has decreased dramatically.

goyaus
Bulgaria
3 meses usando la aplicación
Rush respondió 1 de agosto de 2022

Hey Goyaus!

Thank you so much for your positive feedback! ❤️

Your comments have been shared with our entire team at Rush!
When we hear from happy customers like you, we spread positivity around! 😊

If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)

Gabriel,
Customer Success Obsessed

10 de febrero de 2023

Amazing app and the team behind it is even better highly recommended they have amazing offers too compared to competitors they are the best

denmarkia
Marruecos
3 meses usando la aplicación
Rush respondió 12 de febrero de 2023

Hello denmarkia Team!

Aww... You've left a smile on the faces of our whole team. We're just so delighted to know you had a great experience with the app and our service. Your feedback made our day! Thank you 💚

If you need further help with the parcel tracking page or shipment notifications. Just feel free to ping us.

Cherry
Customer Success Lead

15 de junio de 2023

Had an integration issue while setting up Rush on my Shopify store, but it was quickly resolved with the help of Rushe's team. Highly recommend Rush as an all in one tracking app, and big thanks to KenMichael for the excellent assistance!

Retroverse
Francia
3 meses usando la aplicación
Rush respondió 16 de junio de 2023

Hi Retroverse Team!

Thank you so much for the great rating and for taking the time to post a review. We are pleased to see that you are happy with our amazing customer service!!

Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)

Cherry,
Customer Success Lead