Rush ‑ Order Tracking & EDD

Rush ‑ Order Tracking & EDD

Reseñas (316)

Calificación general
4,1
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 7% de las calificaciones son de 1 estrellas
28 de septiembre de 2023

I've had good experiences with Rush. The app works well and the customer service is great and very quick!

Fashion Club Amsterdam
Países Bajos
2 meses usando la aplicación
Rush respondió 4 de octubre de 2023

Hey Fashion Club Amsterdam Team!

We're thrilled to hear about your positive experiences with Rush! 🚀 It's wonderful to know that you've found the app to be efficient and our customer service prompt and helpful.

If you ever have concerns with the tracking page or shipment email notifications set-up, feel free to reach out. Thank you for being a valued part of the Rush app!

Cherry,
Customer Success Lead

30 de noviembre de 2022

Very good app! They helped me with the track issue and now I have a really good app to track orders in my website.

Você Mulher
Brasil
2 meses usando la aplicación
Rush respondió 1 de diciembre de 2022

Hey Você Mulher!

Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Rush ❤️

We are always here if you need more help on parcel tracking or order status updates. 😊

Cherry
Customer Success Lead

13 de septiembre de 2022

customer service was great, they help me set up the app and looked for more options. I would recommend everyone to use the app

BeSelfree
Costa Rica
2 meses usando la aplicación
Rush respondió 20 de septiembre de 2022

Hey BeSelfre!

Thank you for your feedback! ❤️ We're glad that you had a great customer service experience in just a short period of time. Your recommendation is highly appreciated! 😊

If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know 👍

Gabriel,
Customer Success Obsessed

9 de febrero de 2022

Good app and great service! Also good communication and always ready to help. Keep up the good work

COZYKICKS.NL
Países Bajos
2 meses usando la aplicación
Rush respondió 10 de abril de 2022

Hey, COZYKICKS.NL!

Thank you so much for your positive feedback! ❤️
Your comments have been shared with our entire team at Rush!

If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know! 👍

Gabriel,
Customer Success Obsessed

6 de septiembre de 2022

I’M NOT A COMMENT BOT You’ll only find benefits in integrating this app into your store, they have the best customer support I’ve seen. I was having a lot of issues trying to set everything the best way and Cherry and Gabriel were beside me ALL THE TIME! We solved all the problems by a phone call I arranged -they give you this option in case you’re having some issues as I did- and they helped me with excellence. They have ambitions and it seems they’re trying their best to give customers a great experience edit: these guys are damn fast to answer a question it's quite unbelievable =)

La Farfalla Co
Brasil
2 meses usando la aplicación
23 de octubre de 2022

Rush is an amazing tracking platform that I use today to provide my customer with a modern feel with they await the package that'll change the evening for them from Aubreereign.co

Aubree' Reign
Estados Unidos
2 meses usando la aplicación
Rush respondió 24 de octubre de 2022

Hey Aubree' Reign!

Wow! Saying that we are an amazing tracking app is really heartwarming! ❤️

Thank you so much for giving us your take on how we are doing. We're so glad that our service has brought you such a great impression.

Please feel free to let us know if you need any help with branded order status tracking page, or shipment notifications! 😊

Cherry
Customer Success Lead

14 de diciembre de 2022

At first the support, especially KenMichael is immediately there to help. The Rush App has exceeded my expectations. I was able to set it up quickly and tweak it to my liking. I highly recommend this app!

Mirolana.de
Alemania
2 meses usando la aplicación
Rush respondió 16 de diciembre de 2022

Hey Mirolana.de!

Thank you so much for sharing your review about the Rush great service!❤️

We are always here if you need more help on parcel tracking or order status updates. 😊

We’re glad to hear that Ken's actions lead to one more happy customer! 🥳

Cherry
Customer Success Lead

1 de abril de 2022

It's a MUST app for your site! The customer support is awesome! It's definitely the best tracking app out there.

YourWetBar
Bulgaria
2 meses usando la aplicación
Rush respondió 6 de abril de 2022

Hi YourWetBar

Wow! Saying that we are a MUST app is awesome! Kinda like how Rush app, a MUST for your Ecom site sounds ;D. Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Rush - Let us know if you need further help with a branded order status tracking page, or help with shipment notifications!

Gabriel,
Customer MUST Succeed Lead

9 de agosto de 2022

This app has many integrations and the customer service is excellent. Our customers were happy with the new interface and it helped us reduce emails regarding order status. They take good care of the app users.

Wearlove.uk
Países Bajos
2 meses usando la aplicación
Rush respondió 11 de agosto de 2022

Hey Wearlove.uk,

We are incredibly grateful that you took the time out to leave us such a great review. I directly shared it with the team!!! It’s lovely to hear your kind words of appreciation for our hard-working staff! ❤️

I am glad to hear we helped you reduce the WISMO tickets! That is the idea! 🥳

Should you need any other support, please do not hesitate to contact us on Live Chat or well-known emails 😊

Gabriel,
Customer Success Maniac

Fecha de modificación: 22 de septiembre de 2021

The app has a lot of potential especially with the branded tracking page and integration with Klaviyo. We faced a number of tracking issues in the beginning and reached out to support to see if they could be resolved. Support was very responsive in resolving this promptly.

Zoomlite
Australia
2 meses usando la aplicación
Rush respondió 10 de abril de 2022

Hey, Zoomlite!

Thank you for your kind words! We’re grateful for your feedback.❤️ Our deep integration with Klaviyo is one of a kind! 👍 Glad that our team assisted you in no time! 🤝


If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)

P.S. We just released a new feature where Upsells can be single click checkout :) 🥳

Gabriel,
Customer Success Obsessed 😆