Rush ‑ Order Tracking & EDD , 312 avis
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Having my supplier with a little longer fulfillment time, I wanted somehow to wow my customers on the delivery side! And what can I say, the level of details and informations that the app provides turns out to delight my customers! They love the fact that they every step of the way they know what is happening with their orders! Thank you Rush!
Hey Nutribean Team!
Thank you for your feedback! We're delighted that our app has made a positive impact on your customers' experience, especially when dealing with longer fulfillment times from your supplier. It's great to know that our attention to detail and information have been well-received.
Should you require further assistance with tracking page, shipment notifications, etc., please don't hesitate to get in touch. Your success is our priority. Thanks once again for choosing Rush!
Cherry
Customer Success Lead
THE HELP RECIVED WAS BEYONDMY EXPECTIONS. CLEAR AND EFFICEINT, I AM EXTREMELY PLEASED WITH THE APP AND THE CUSTOMER SERVICE. I DON'T FEEL ALONE, IF I HAVE A QUESTION.
Hey Veronica Luxe Team!
We're delighted to hear that your experience with our support went beyond your expectations! Our team is committed to providing clear and efficient assistance, and I'm thrilled that you're extremely pleased with both the app and our customer service.
Remember, you're never alone – feel free to reach out if you ever have any questions with the order tracking page or email notifications. Your satisfaction is our top priority!
Cherry,
Customer Success Lead
Well served by KenMichael today. Was a complex problem and he solved it quickly! The system works perfectly and everything is explained super clearly.
Hey FRANCHE AMSTERDAM Team!
We’re grateful that we had the opportunity to help you with the setup! Ken is a top notch guy and always ready to assist! ❤️
We’re glad to hear that our team’s actions lead to one more happy customer! 🥳 Should you need any other support, please do not hesitate reach out :)
Cherry
Customer Success Lead
Att visa lokala transportörer på spårningssidan minskade arbetet med kundsupport. Tidigare fick vi negativa erfarenheter av kunder som inte kände igen transportörerna, men nu kan vi ge dem en direkt telefonlinje när de missade leveransen av deras beställning eller vem de ska ringa för att boka om och be om de sista leveransuppgifterna. Detta hjälper oss att skapa en direkt kommunikation mellan lokala transportörer och kunder, i stället för att vara i mitten.
Hey Gothenburg Mode Team!
We appreciate you for giving us your best remarks on the app especially with how it helps your customers track their orders.
If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)
Cherry,
Customer Success Lead
The team was really helpful with set up an onboarding! Such a great tool for drop shippers. so many great features.
Hey Kelly Obi New York Team!
We're happy to know that you found our team's support during setup and onboarding to be valuable! It's wonderful to hear that you're appreciating the capabilities of our tool for dropshippers, especially the wide range of impressive features it offers.
If you have any questions or need further assistance on your tracking page or other app's functionalities, feel free to reach out :)
Cherry,
Customer Success Lead
Very good Tracking app! Had a introduction call with the Rush team. Helped me out very well.
After the call they came with a new email everyday regarding the next step in setting up the account, which helped out a lot and gave a lot of tips! The team is setting me up great and knows what the issues most of the time are because they have experience themselves. Would always recommend this app, especially because the team is helping out so well!
Hey, Lifeheks!
Thank you so much for your positive feedback! ❤️
Your comments have been shared with our entire team at Rush!
When we hear from happy customers like you, we spread positivity around!
If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)
Gabriel,
Customer Success Lead!
If you are not using this app, you are doing your business a disservice. Cannot say enough great things about the customer service team. They have been incredibly responsive and have helped address and fix a few unique issues to make sure our setup is absolutely perfect. Great app! Great team!
Hey Folia Body Team!
We're so glad that customers like you are having a great experience at Rush. Our priority is customer service and we are happy that we met that mark! 😌
Let us know if you need further help with a branded order status tracking page, or help with shipment notifications!
Cherry,
Customer Success Lead
I was stuck so asked for help and KenMichael got back to me. He was a huge help and sent over a load of useful links, guided me through the issues I was having and explained how to overcome them. Would definitely recommend this app. Thanks KenMichael and thanks Rush!
Hey Holulue Team!
We're so thrilled to know that you appreciate our service and have chosen Rush as your shipment tracking app! Ken is a top notch guy and always ready to assist! ❤️
Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)
Cherry
Customer Success Lead
I really love this app, it's a great solution to keep your customers on your side. They also have great support which is really important when you have an issue.
Hi Traders Shop Fx!
Thank you so much for sharing your feedback with us!
Sincerely wonder what we can do to make your experience a 5-star one?
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Gabriel
Brilliant idea and great way to keep your customers engaged with your brand as they track their orders. The customer support is excellent and very personalized. Overall a great service, still working our a few bugs, but I have no doubt their service will continue to improve and become a top shopify extension.
Hey iCraftVinyl!
Thank you for your kind words! We’re grateful for your feedback.❤️
I'm happy to hear that Rush is helping to engage your customers even more!!! 😃
P.S. Dev team has been squashing a lot of 🐛 🐜 🕷 🕸 🦗 🦟. lately and we will keep up with the good work! If you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)
Gabriel,
Customer Success Obsessed