Avis (311)
Affiner
-
Par note
I’ve used other tracking apps in the past, but none of them come close to the level of support I’ve received here. The exceptional customer service alone makes this app worth every penny. Gabriel and their support were always there to help!
Hello SHEEK. AMSTERDAM!
We're incredibly grateful for your kind words! Knowing that our app's support and customer service have made a positive impact means a lot to us. Gabriel and our support team are dedicated to ensuring your satisfaction, and we're thrilled to have met your expectations.
We're here for you, so don't hesitate to get in touch if you have more to share or if you need any assistance. Thank you for choosing our app – we value your support!
Cherry,
Customer Success Lead
Rush has become an essential app for my online stores. Simple, effective, and reliable, it significantly improves the tracking experience for my customers. I can't do without it and highly recommend it to all e-commerce entrepreneurs!
Hey Unimaman Team!
Wow! Your words made our day here at Rush. 🌟 We're thrilled to hear that the app has become an essential tool for your online stores, making the tracking experience easy for your customers.
Your recommendation means the world to us. Thank you for being a part of the Rush community and for spreading the love. If you ever need anything or have more feedback to share with regards to your tracking page, shipments, or other features, we're here for you!
Cherry,
Customer Success Lead
This is our favourite Order tracking app. Their customer support is awesome.
We have switched from other tracking apps Aftership and Tracktor to Rush. We were encountering carrier mapping problems on Aftership and Tracktor.
The customer support team of Rush helped us to resolve these carrier mapping problems by using their app's bult-in carrier assigning rules based on tracking pattern (Regex) feature. A great feature thing about their tracking pattern (Regex) feature is that it has an option feature to customise the carrier assigning rule according to the destination country.
Their branded tracking page is an awesome tool to boost sales and display UGC as it integrates with our Reviews app and offers cross-sell / upsell blocks.
The AI prediction method of the Estimated Delivery Date app block on the product page is one of our favourite features of Rush app.
We definitely highly recommend this app and feel this app is way better than Aftership and Tracktor
Hey Tadabbur Books Team!
We're absolutely thrilled to hear that Rush has become your favorite order tracking app! 🌟 Your feedback on our customer support team and the features you've highlighted really made our day.
We're also glad to know that the app's features have helped you overcome the issues you faced with other tracking apps. We definitely offer personalized solutions that align with your needs.
Thank you so much for recommending Rush over other apps. If there's anything more we can do for you, or if you have further insights to share with regards to the tracking page or shipment notifications, we're here to assist :)
Cheers to smooth tracking and happy customers!
Cherry,
Customer Success Lead
The app was pretty good but it needed some tweaks and the support team has been very helpful throughout the process and we got exactly where we needed, the app works perfectly now and we're very happy with it.
Hey Thrive Beam Team!
Your feedback has totally made our day! We're so happy the app is doing its thing just the way you need it to. Shoutout to our support team for having your back! We're here for you every step of the way.
If there's ever anything more we can assist you with or if you have further insights to share, feel free to reach out. Your satisfaction is our top priority.
Cherry,
Customer Success Lead
Great support when you need it!
Hey Pelsbarn.org Team!
Thank you for your kind words about our support! We're really glad to know about it.
If you have additional questions or if there's anything else we can assist you with, please feel free to reach out. We're here to help!
Cherry,
Customer Success Lead
Having my supplier with a little longer fulfillment time, I wanted somehow to wow my customers on the delivery side! And what can I say, the level of details and informations that the app provides turns out to delight my customers! They love the fact that they every step of the way they know what is happening with their orders! Thank you Rush!
Hey Nutribean Team!
Thank you for your feedback! We're delighted that our app has made a positive impact on your customers' experience, especially when dealing with longer fulfillment times from your supplier. It's great to know that our attention to detail and information have been well-received.
Should you require further assistance with tracking page, shipment notifications, etc., please don't hesitate to get in touch. Your success is our priority. Thanks once again for choosing Rush!
Cherry
Customer Success Lead
This is how onboarding should be. So many times, I’m all excited about the features of an app only to wrestle with the setup. They set it up for me and I couldn’t be happier. Thank you.
Hello Twisted Jezebel Team!
We're truly delighted to have exceeded your expectations with our onboarding process! Making things easier for you is our goal, and your satisfaction is our reward :)
If you ever need assistance or have questions with the tracking page, email notifications set-up, etc., please don't hesitate to reach out.
Thank you for choosing us and for your kind words!
Cherry,
Customer Success Lead
Great customer service! They did everything we asked for and even more! Also, easy to schedule a call. We were pleasantly surprised. Keep up the good work! :)
Hi Devil Walking Team!
Aww. You’ve left a smile on the faces of our whole team with your kind words. ❤️
Thank you so much for sharing this with us. We’re grateful that we had the opportunity to help you.
Should you need any other support with your tracking page or order email notifications, please do not hesitate to contact us on Live Chat.
Thanks again for choosing Rush!
Cherry,
Customer Success Lead
KenMichael was a huge help for me! He went above and beyond to help me. He created a tracking page for me and even changed some much needed settings to reroute my customers to my track page! Thank you again x1000!
Hey Global Jersey Co. Team!
Thank you so much for your kind words! We're thrilled to hear that KenMichael provided you with exceptional service and that you're pleased with the tracking page and settings changes. We appreciate your trust and support.
If you ever need further assistance on order tracking page or shipment notifications, please don't hesitate to reach out. We're here to help!
Cherry,
Customer Success Lead
I had a problem I could not solve on my own, luckily the live chat is there and Ken Michael helped me successfully within minutes. Always a good customer support and Rush is definitely recommended!