Avis (312)

Note globale
4,6
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
9 août 2023

Love the app so far and the team behind Rush. The onboarding has been phenomenal with Gabriel helping us to set up. I believe this app will go mainstream soon, its only a matter of time.

Keep up the good work team and thanks again for you help Gabriel :)

Ecommerce entrepreneurs,
Steve & Shawn

The Random Collective
Nouvelle-Zélande
5 mois d’utilisation de l’application
Rush a répondu 10 août 2023

Hello Steve & Shawn!

We're thrilled that you're loving the app and appreciating the efforts of the Rush team! It's fantastic to hear that Gabriel provided you with exceptional onboarding support during the setup process. We share your enthusiasm and confidence in the app's potential to become a mainstream success.

We'll definitely keep up the great work as a team. Thank you for choosing Rush as your order tracking app – we're here to support you every step of the way.

Cherry,
Customer Success Lead

18 septembre 2023

Rush has worked great for our store so far. It was a very simple onboarding process because the app is integrated with existing apps we already use! Above everything else though, their customer service team is available 24-7 and has been so helpful with our questions.

The Range Hood Store
États-Unis
20 jours d’utilisation de l’application
Rush a répondu 20 septembre 2023

Hello The Range Hood Store Team!

We're thrilled to hear that Rush has been a great addition to your store and for your feedback about the onboarding process. Our customer service team is always here to assist, and we're delighted to have been able to help with your questions.

If you ever need further assistance or have more inquiries about your tracking page, email notifications or other features, don't hesitate to reach out.

Cherry,
Customer Success Lead

23 juin 2023

hi,
Just wanted to say a brilliant app for customer service, their team was very supportive in helping me solve my issue when i had an issue with some CSS code for my tracking page theme.

Khadz™
Royaume-Uni
5 mois d’utilisation de l’application
Rush a répondu 26 juin 2023

Hey Khadz™!

Thank you so much for giving us your take on how we are doing. Your comment has given us valuable insight into the services that we provide.

If you ever need any assistance on the tracking page or shipment emails, please don't hesitate to reach out!

Cherry,
Customer Success Lead

23 octobre 2023

I think Rush can be proud to have people so dedicated to our satisfaction in their customer service department, today I had the chance to be supported by Michael Ken and frankly I've never had such attention from any customer support, I've had an extraordinary experience, really, thank you Michael for your help, for designing my tracking page so beautifully in no time at all, I've already fallen in love with the application and your great support, I've got nothing else to say except thank you and thank you again!

Bébé Paradis
France
7 jours d’utilisation de l’application
13 novembre 2023

I Strongly recommend using this Rush App, Its very easy and simple to use and most importantly they assist you in very detailed. Thanks!

Luxe
Canada
3 mois d’utilisation de l’application
Rush a répondu 15 novembre 2023

Hey Luxe Team!

Woo-hoo! 🚀 We're thrilled to hear you're loving the Rush App! Thanks a bunch for recommending it. Your kind words made our day! 😊

If you ever need more assistance or have any questions with the tracking page, email notifications or other features, we're here for you. Cheers!

Cherry,
Customer Success Lead

13 octobre 2023

Haven´t been using for a long time yet. But very impressed so far. We´ve tried many of the alternatives off similar tracking apps here on shopify. But nobody expect rush has been able to satisfy our needs with look-and-feel of tracking page. Aswell as making sure the translations/text is correct. For us that don´t have an english store.

Additionally they were the most affordable alternative also.

brando.no
Norvège
4 jours d’utilisation de l’application
Rush a répondu 16 octobre 2023

Hey brando.no Team!

We're delighted to hear that you're impressed with the Rush tracking page. We understand the importance of accurate translations and we're glad to have met your needs. Thank you for choosing us, and we're here to provide continued support as you use our service.

Please don't hesitate to reach out if you have further concerns with the tracking page or other features. Your satisfaction is our priority!

Cherry,
Customer Success Lead

10 août 2023

Very professional company helping you with perfect Order tracking and upsell possibilities. Also Gabriel is always helping you with any questions!

Julia&Oscar
Pays-Bas
8 mois d’utilisation de l’application
Rush a répondu 14 août 2023

Hello Julia&Oscar!

Thank you so much for your positive review! We're thrilled to hear that you find our company's order tracking and upsell features to be helpful. Gabriel is a valued member of our team, and we're glad that his assistance has made a positive impact on your experience.

If you have any more questions or feedback in the future, don't hesitate to reach out. We're here to help!

Cherry,
Customer Success Lead

13 octobre 2023

Supporters are very helpful. And the experience is good. Any problem is resolved right the way. Good

Amor1970s
Royaume-Uni
4 mois d’utilisation de l’application
Rush a répondu 16 octobre 2023

Hey Amor1970s Team!

Thanks for the 5-star rating :) Our team is thrilled to know you've had a good experience with our support. We're here to promptly address any issues that arise and ensure your satisfaction.

If in case you have further questions or need assistance in the future related to your branded page or email notifications, feel free to reach out.

Cherry,
Customer Success Lead

6 novembre 2023

I had a lot of requests from my customers for refunds because of miscommunication and worries about the delivery date. Rush saved my store ! My clients are now aware automatically day by day of the delivery process and this helped me to lower effectively the refunds and the worries from users. So 5***** for Rush. The clients experience is way better and this helps me to increaser the returning customers.

Coquesdeluxe
France
2 jours d’utilisation de l’application
Rush a répondu 7 novembre 2023

Hey Coquesdeluxe Team!

Thank you so much for sharing your positive experience with Rush! We're so happy to hear that the Rush app has made a significant difference in your store and has helped you address the concerns of your customers effectively.

It's great to know that your clients are now well-informed about the delivery process, leading to a smoother experience. We greatly appreciate your 5-star rating.

If you ever have any more feedback, questions, or need further assistance, please don't hesitate to reach out. We're here to support your continued success. Thank you for choosing Rush!

Cherry,
Customer Success Lead

9 août 2023

The team was really helpful with set up an onboarding! Such a great tool for drop shippers. so many great features.

Kelly Obi New York
États-Unis
4 mois d’utilisation de l’application
Rush a répondu 10 août 2023

Hey Kelly Obi New York Team!

We're happy to know that you found our team's support during setup and onboarding to be valuable! It's wonderful to hear that you're appreciating the capabilities of our tool for dropshippers, especially the wide range of impressive features it offers.

If you have any questions or need further assistance on your tracking page or other app's functionalities, feel free to reach out :)

Cherry,
Customer Success Lead