Rush ‑ Order Tracking & EDD

Rush ‑ Order Tracking & EDD

Recensioni (322)

Valutazione complessiva
4,1
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 7% delle recensioni ha 1 stelle
2 gennaio 2024

This app is really good to use on shopify. The customer service team are always on hand to help, which is perfect.

Marbia Cosmetics
Regno Unito
4 mesi di utilizzo dell’app
Rush ha risposto 5 gennaio 2024

Hey Marbia Cosmetics!

Thank you so much for taking the time to share your positive experience with our app! We are delighted to hear that you find it really good to use on Shopify. Providing excellent service and support is a top priority for us, and we're glad to have met your expectations.

Please let us know if you ever need any assistance on the tracking page and email notifications or other features, we're here to help :)

Cherry,
Customer Success Lead

17 febbraio 2023

Möjligheten att ändra spårningssidan direkt i Shopify Theme Editor är en stor förändring. Tidigare behövde vi ett utvecklingsteam för att göra mindre uppdateringar, men nu kan vi skapa vad vi vill direkt med drag-och-avklippningskomponenterna. För att inte nämna att vi kan göra A/B-tester, lägga till andra appblock på spårningssidan och få flera språk utan att fylla några övergångar.

Stockholm Mode®
Regno Unito
7 mesi di utilizzo dell’app
Rush ha risposto 19 febbraio 2023

Hei Stockholm Mode®-teamet!

Tusen takk for at du ga oss dine gode kommentarer om vår OS2-sporingssidebygger med Rush-appen installert❤️

Hvis du noen gang trenger hjelp til å løfte inntektene via pakkesporingsside eller forsendelsesvarsler. Gi oss beskjed :)

Cherry
Customer Success Lead

14 giugno 2022

Amazing experience! Great app, first one I found that offers all features for order tracking and customer notifications for a reasonable price. Can only recommend.

Torasos
Germania
7 mesi di utilizzo dell’app
Rush ha risposto 15 giugno 2022

Hey Torasos!

We’re so grateful that you took the time to share your feedback with us and pointing our great pricing!

If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)

Gabriel,
Customer Success Obsessed

16 febbraio 2023

Personalisierte Rush-Berichte bieten zusätzliche Einblicke in die Leistung unserer Speditionspartner. Wir können die Kundenerfahrung nach dem Kauf anpassen, je nachdem, wie lange die Zustellung des Artikels dauern wird, und sichere geschätzte Liefertermine bereitstellen.

Hannover Mode®
Regno Unito
7 mesi di utilizzo dell’app
Rush ha risposto 17 febbraio 2023

Hallo Hannover Mode® Team!

Wir freuen uns zu hören, dass Sie unseren Service schätzen und sich für Rush als Ihre Sendungsverfolgungs-App entschieden haben. Ihre Bewertung hat unseren Tag versüßt!

Sollten Sie weitere Unterstützung benötigen, zögern Sie bitte nicht, uns im Live-Chat oder über bekannte E-Mails zu kontaktieren :)

Cherry
Customer Success Lead

14 giugno 2023

Great communication with the staff. KenMichael helped me quickly to solve my problems. Quick and easy. This is just what I need in my day to day business.

Bosom Blouse
Stati Uniti
7 mesi di utilizzo dell’app
Rush ha risposto 14 giugno 2023

Hi Bosom Blouse Team!

We appreciate the time you took to share your feedback with us. We’re glad to hear that our team’s actions lead to one more happy customer :)

If you need any other support on parcel tracking, please do not hesitate to contact us on Live Chat or via well-known emails :)

Cherry,
Customer Success Lead

19 maggio 2023

Great app and great team if you need support for any question about the app!
I recommend it to everyone!

Grabybags
Paesi Bassi
7 mesi di utilizzo dell’app
Rush ha risposto 6 giugno 2023

Hey Grabybags Team!

Thank you so much for the great rating and for taking the time to post a review. We're grateful that we had the opportunity to serve you.

Should you need any support on the parcel tracking page or if you have other concerns, please do not hesitate to contact us on Live Chat or via well-known emails :)

Cherry
Customer Success Lead

25 febbraio 2022

The guys at RUSH are awesome. They have assisted me in setting up all the workflows and integration of the Tracking page on my website. I stumbled onto them by mistake, and very happy I found them. For my shipping integration, I have found my solution! Thanks guys!

Makyth Man
Regno Unito
7 mesi di utilizzo dell’app
Rush ha risposto 6 aprile 2022

Thanks so much for sharing your review about the Rush customizable tracking page.

We are always here if you need more help on parcel tracking or order status updates.

We’re glad to hear that our team’s actions lead to one more happy customer!

Gabriel,
Kung Fu-Master & Customer Success Lead

22 dicembre 2022

Supports helps you a lot in setting up the app for your store. I would recommend this app to everyone.

HuisGym
Paesi Bassi
7 mesi di utilizzo dell’app
Rush ha risposto 29 dicembre 2022

Hey HuisGym!

Thank you so much for sharing your review about the Rush ❤️ We are always here if you need more help on parcel tracking or order status updates. 😊

We’re glad to hear that our team’s actions lead to one more happy customer! 🥳

Cherry
Customer Success Lead

Data modifica: 17 dicembre 2021

Initially I gave this app 5 stars. The emails and status updates that we're setting up are so mission critical that there can't be any mistakes! Things like Order Confirmations and Out for Delivery are pretty important. In the last 30 days this app has been a total and epic FAIL. 1. We set it up to notify customers about package stalls - and it stopped working. Status pulls are incorrect.
2. The app dashboard is completely useless. Doesn't help you resolve anything that is stuck in transit.
3. the final and last straw which is SUPER EMBARASSING is that the "Track Your Package" link button stopped working in the emails to our customers. This is just inexcusable!

Bar & Cocoa
Stati Uniti
7 mesi di utilizzo dell’app
Rush ha risposto 20 dicembre 2021

Hey Bar & Cocoa team, we apologize for the inconvenience that has occurred. Our dev team has resolved every issue that was reported. We hope to continue communication over chat, so we can help resolve any outstanding issues. We are here for you if you need us.

11 febbraio 2022

The best app on the market, it have anything you need for tracking and notifications! The team is really friendly and will help you with anything!

Pawdoria
Stati Uniti
7 mesi di utilizzo dell’app
Rush ha risposto 10 aprile 2022

Hey Pawdoria!

Thank you so much for your positive feedback!
Your comments have been shared with our entire team at Rush!❤️
When we hear from happy customers like you, we spread positivity around!
Our dev team smiles like kids, every time we share that Rush is the best order tracking Shopify App :) 🥳

Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)

Gabriel,
Customer Success Lead