Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 0% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
7 giugno 2023

If you are not using this app, you are doing your business a disservice. Cannot say enough great things about the customer service team. They have been incredibly responsive and have helped address and fix a few unique issues to make sure our setup is absolutely perfect. Great app! Great team!

Folia Body
Australia
Tempo di utilizzo dell’app: 5 mesi
5 giugno 2023

I was stuck so asked for help and KenMichael got back to me. He was a huge help and sent over a load of useful links, guided me through the issues I was having and explained how to overcome them. Would definitely recommend this app. Thanks KenMichael and thanks Rush!

Holulue
Regno Unito
Rush Ltd ha risposto 6 giugno 2023

Hey Holulue Team!

We're so thrilled to know that you appreciate our service and have chosen Rush as your shipment tracking app! Ken is a top notch guy and always ready to assist! ❤️

Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)

Cherry
Customer Success Lead

1 giugno 2023

Amazing app with amazing support. I had a problem with integration with the Klaviyo and I text to the support and he helped me with every question that I had. I recommended.

edemsolutions
Bulgaria
Tempo di utilizzo dell’app: 15 giorni
Rush Ltd ha risposto 6 giugno 2023

Hey edemsolutions Team!

Yay! We're glad that customers like you are having a great experience at Rush. You're support is greatly appreciated.

We work hard to be the best shipping tracking app you will ever have, so just reach out to us anytime if you ever need assistance, we're all ears!

Cherry
Customer Success Lead

24 maggio 2023

Cherry, The customer support lady, Im very thankful to you for your cooperation and for fixing all my issues regarding the track order page. a very humble person.

tlali•pani
Stati Uniti
Tempo di utilizzo dell’app: 3 giorni
Rush Ltd ha risposto 6 giugno 2023

Hey tlali•pani Team!

Thank you so much for your time in providing us your feedback. We're so glad that our service has brought you such a great impression.

Please feel free to let us know if you need any help with branded order status tracking page, or shipment notifications! 😊

Cherry,
Customer Success Lead

19 maggio 2023

Great app and great team if you need support for any question about the app!
I recommend it to everyone!

Grabybags
Paesi Bassi
Tempo di utilizzo dell’app: 3 mesi
Rush Ltd ha risposto 6 giugno 2023

Hey Grabybags Team!

Thank you so much for the great rating and for taking the time to post a review. We're grateful that we had the opportunity to serve you.

Should you need any support on the parcel tracking page or if you have other concerns, please do not hesitate to contact us on Live Chat or via well-known emails :)

Cherry
Customer Success Lead

18 maggio 2023

had some issues with installation and their support helped right away and let me know what to expect in terms of updates on any pending issues they have with the app.

Que Shebley
Stati Uniti
Tempo di utilizzo dell’app: Circa un'ora
Rush Ltd ha risposto 6 giugno 2023

Hello Que Shebley Team!

Your feedback made our day! We're so thankful for your patience and understanding. We work hard to keep our customers happy, but we can only do it thanks to amazing customers like you.

If you ever need further assistance on the order tracking page or notifications, please don't hesitate to reach out :)

Cherry,
Customer Success Lead

3 maggio 2023

Rush has helped us communicate with our customers about their delivery status. It has significantly gown our business. Great service and customer care.

Nuzest NZ
Nuova Zelanda
Tempo di utilizzo dell’app: 6 giorni
Rush Ltd ha risposto 4 maggio 2023

Hey Nuzest NZ Team!

Thank you so much for being one of our valuable app users! We're so glad that our service has brought you such a great first impression! Rest assured, we'll continue to assist you in any way.

Just reach out to us anytime if you ever need assistance, we're all ears!

Cherry
Customer Success Lead

26 aprile 2023

Overall great experience, super helpful as a dropshipper to get understanding of the "unknown gap" is time from China to US, before tracking kicks on. If you're saavy you can use their shipping event statuses to trigger email automation for updates on stages. I did this with Klaviyo then realized I need shopfiy plus to turn off certain emails, regardless still getting a lot of value out of the app -- it does what aftership cant for dropshipping

Lunar Pooch
Stati Uniti
Tempo di utilizzo dell’app: Circa 2 mesi
Rush Ltd ha risposto 3 maggio 2023

Hey Lunar Pooch!

Thank you so much for the great rating and for taking the time to post a review. We're grateful to hear how you loved the app's features and functionalities.

Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)

Cherry
Customer Success Lead

25 aprile 2023

Great onboarding experience. I had a 45 min call with Gabriel. He explained everything very good. I will start using Rush App. No doubt ! If you ar starting with eccommerce , This app is the one to go for.

Dr Producto
Stati Uniti
Tempo di utilizzo dell’app: 4 giorni
Rush Ltd ha risposto 25 aprile 2023

Hey Dr Producto Team!

Thank you so much for your positive feedback! Your comments have been shared with our entire team at Rush especially to Gabriel!

We're grateful that we had the opportunity to serve you.

Please feel free to let us know if you need any help with branded order status tracking page, or shipment notifications! 😊

Cherry
Customer Success Lead

20 aprile 2023

Well served by KenMichael today. Was a complex problem and he solved it quickly! The system works perfectly and everything is explained super clearly.

FRANCHE AMSTERDAM
Paesi Bassi
Tempo di utilizzo dell’app: Circa 7 ore
Rush Ltd ha risposto 25 aprile 2023

Hey FRANCHE AMSTERDAM Team!

We’re grateful that we had the opportunity to help you with the setup! Ken is a top notch guy and always ready to assist! ❤️

We’re glad to hear that our team’s actions lead to one more happy customer! 🥳 Should you need any other support, please do not hesitate reach out :)

Cherry
Customer Success Lead