Samlet vurdering
4,6
Antall per vurderingsnivå
  • 96 % av vurderingene er 5 stjerner
  • 1 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 3 % av vurderingene er 1 stjerner
12. mars 2024

I am thoroughly impressed with Rush App! Their customer support team, especially Cherry, is incredibly helpful and attentive, always ensuring our needs are met promptly. The app itself is a lifesaver for tracking orders, with its user-friendly interface and professional-looking tracking page. Highly recommended for anyone in need of efficient order management!

AMVIM
USA
8 måneder bruker appen
8. april 2024

L'application fonctionne peut-être pour d'autres pays mais pour la france ce n’est vraiment pas fou. Près de 5 fois que je les contacte pour des bugs sur le tracking, l'application se trompe et attribue des commandes au mauvais transporteur par centaine. À chaque fois, le problème est résolu mais quelques semaines plus tard ça recommence...

Céladon Paris
Frankrike
7 måneder bruker appen
12. mars 2024

Rush App has failed to send out any of our push emails via Klaviyo for more than 6 weeks now. The problem hasn't been fixed and they won't even tell us how long it will take. They simple respond with "Our Dev is working on it, please be patient" every time I follow up with them. They are not taking care of merchants too well nowadays. I def do not recommend this app to other merchants who are serious about providing the best customer support for their customers.

Capy-era
USA
8 måneder bruker appen
3. januar 2024

I wanted to share my wonderful experience with the app, particularly in regard to the outstanding support team. This was our first time using the app due to the positive ratings and I must say, it exceeded our expectations. The support team has been incredibly helpful and quick to respond to our enquiries. Thank you to the entire team for providing such a reliable and user-friendly solution.

Latest Bronte
Australia
3 måneder bruker appen
Rush svarte 5. januar 2024

Hey Latest Bronte Team!

We're so glad to know about your wonderful experience with our app and support team! 🌟 It's fantastic to hear directly from you that we exceeded your expectations.

Our team is always here to help, and your kind words truly mean the world to us. If you ever have more feedback or need assistance to the tracking page, shipment emails, etc., please feel free to reach out.

Thanks again for choosing us!

Cherry,
Customer Success Lead

18. mars 2024

It is becoming a nightmare to have this app. The team is highly ineffective in managing the issues- these issues are actually the basic features that they provide!!!!! This has been going on since 3 weeks and there is NO ISSUE THAT HAS BEEN RESOLVED yet!! We are still having their app & would update here before uninstalling if this continues.

Kamakhyaa
USA
20 dager bruker appen
2. januar 2024

This app is really good to use on shopify. The customer service team are always on hand to help, which is perfect.

Marbia Cosmetics
Storbritannia
4 måneder bruker appen
Rush svarte 5. januar 2024

Hey Marbia Cosmetics!

Thank you so much for taking the time to share your positive experience with our app! We are delighted to hear that you find it really good to use on Shopify. Providing excellent service and support is a top priority for us, and we're glad to have met your expectations.

Please let us know if you ever need any assistance on the tracking page and email notifications or other features, we're here to help :)

Cherry,
Customer Success Lead

9. januar 2024

After some initial setting up, the app is very easy to use and manage. I especially appreciate the very helpful and attentive customer support - they clearly care about the app and their customers.

Modern Mythos Art
Sveits
11 dager bruker appen
Rush svarte 16. januar 2024

Hey Modern Mythos Art Team!

That's wonderful to hear! We're glad to know that you find the app user-friendly, and we appreciate your positive feedback about our customer support.

If you have any more questions or need further assistance on the app's features, feel free to reach out. We appreciate your support!

Cherry,
Customer Success Lead

28. desember 2023

Best app for the tracking system. Many many thanks for the support team. They are very much helpful

Fashion Pulse
Storbritannia
3 måneder bruker appen
Rush svarte 3. januar 2024

Hey Fashion Pulse Team!

Wow! We're happy to hear this. It's wonderful to know that our tracking app has been the best for your needs.

Please feel free to reach out if you need further help with the tracking page or email notifications. We're here to provide ongoing support!

Cherry,
Customer Success Lead

30. november 2023

This is certainly the best application I've ever used, it's super easy to use, it contains several videos that explain everything step by step and not to mention the support that helped me immediately.
I am very grateful to be part of this application and I recommend it to everyone who asks me!!

Outback Finds
Australia
4 måneder bruker appen
Rush svarte 12. desember 2023

Hey Outback Finds Team!

Thank you for your incredibly positive feedback! We're thrilled to hear that you consider the Rush app the best for your needs. Your recommendation means a lot to us, and we're grateful to have you as part of our community.

If you ever need assistance with the shipment notifications, tracking page or other functionalities, feel free to reach out – we're here to help :)

Cherry,
Customer Success Lead

4. januar 2024

Great app and even better support. Thanks Ken!

Novenza
Nederland
3 måneder bruker appen
Rush svarte 9. januar 2024

Hey Novenza Team!

We appreciate your kind words! We're happy to hear that you find our app great, and we're delighted to know that Ken provided excellent support.

If you have any more questions or need assistance with your tracking page, shipment messages or other functionalities, feel free to reach out. We appreciate your support!

Cherry, Customer Success Lead