Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
20 februari 2023

Rush is an amazing tracking app that I would highly recommend to anyone. The interface is user-friendly and the real-time updates are incredibly helpful. The app accurately tracks packages and makes it easy to know exactly where your shipment is at all times. Overall, I give it five stars for its reliability and ease of use.

BELOVECRAFT
Mexico
Ongeveer een maand gebruiken de app
Rush heeft geantwoord 22 februari 2023

Hey BELOVECRAFT Team!

Wow! Saying that we are an amazing tracking app is heartwarming! ❤️ 🥳
Thank you so much for giving us your take on how we are doing. We're so glad that our service has brought you such a great impression.

Please feel free to let us know if you need any help with branded order status tracking page, or shipment notifications! 😊

Cherry
Customer Success Lead

Bewerkt 12 mei 2021

This app is awesome! Now the tracking page of my site is looking exactly how I wanted. There are no customers asking "where is my order". Thank you! +The support is great! Special thanks to Kiril for the help with Klavyio. Now I have the perfect flow!

Babyshok
Bulgarije
Ongeveer een maand gebruiken de app
27 mei 2022

I use Rush for all of my stores. It is the perfect solution to making sure my customers are happy and notified! It's very easy to implement and the customer support helped me with the tracking page design!

Primerra Paris
België
Ongeveer een maand gebruiken de app
Rush heeft geantwoord 30 mei 2022

Hi Primerra Paris

Thank you so much for the great rating and for taking the time to post a review. ❤️
We are pleased to see that you are happy with the branded tracking page!

Let us know when you add it to the next store, we will give you a nice starting present there! 🎁

Gabriel,
Santa Claus for repeat customers 🎅

Bewerkt 28 juni 2022

I am very excited to see this application, and this is the complete tracking application that meets every store's needs. They really understand what is needed for a tracking application. And also they help me to build a shipment flow for my Klaviyo. Their support is very fast, and their support always helps me and answers my various questions regarding their product. 5 STAR GIVEN FOR THEM. If you have a shopify store, you should have to try these apps.

Softlens Queen
Indonesië
Ongeveer een maand gebruiken de app
28 oktober 2021

An amazing app that your customers will love. Sure, the tracking page is a great feature but for us, that is not the best part of the app. It will give you so much great data and possibilities to create amazing custom flows that will help you increase LTV!

Elite Supps
Australië
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Rush heeft geantwoord 10 april 2022

Hey, Elite Supps!

Thank you so much for the great rating and for taking the time to post a review. ❤️ We are pleased to see that you are happy with the branded tracking page and the powerful flows! 🥳

Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)

Gabriel,
Customer Success Lead

24 februari 2022

It has helped us reduce the questions from our customers about the status of their orders and increases the level of confidence in the post-sale process.

LámparaYa MX
Mexico
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Rush heeft geantwoord 6 april 2022

Hi LámparaYa MX

Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we reduced your support tickets and were able to improve your client's post-purchase order tracking experience!

Gabriel,
Customer Success Lead

19 augustus 2022

Best Order Tracking app !! Just Loved it! Highly Recommended!
I encountered an minor issue , rush team developers solved it within minutes! superb service!

Thesitcomstore
Verenigde Staten
Ongeveer een maand gebruiken de app
5 mei 2022

The app is great and offers a pretty good price / performance ratio for us. However the support is what really sets the app appart. We had some issues with the DHL tracking and after flagging them the entire tracking was redesigned within a week. Can 100% recommend Rush and their team!

Zeitgeist Vintage
Duitsland
Ongeveer een maand gebruiken de app
Rush heeft geantwoord 7 mei 2022

Hey Zeitgeist Vintage

Thanks so much for sharing your review about the Rush performance! ❤️

We are always here if you need more help on parcel tracking or order status updates.

We’re glad to hear that our team’s actions lead to one more happy customer!

Gabriel,
Kung Fu-Master & Customer Success Lead

17 november 2022

I just started using the app and so far so good. I had a small issue happen but Ken was super responsive and tried to help me right away. Great customer service.

Wanderlush
Verenigde Staten
30 dagen gebruiken de app
Rush heeft geantwoord 21 november 2022

Hey Wanderlush!

We're so thrilled to know that you appreciate our service and have chosen Rush as your shipment tracking app! Ken is a top notch guy and always ready to assist! ❤️

Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)

Cherry
Customer Success Lead

7 juni 2022

We have been using Rush for some time for our post purchase upsell and order tracking and they have been exceptional. Tosh and Gabriel have been great helping us grow. Definitely recommend.

CBD Living
Verenigde Staten
27 dagen gebruiken de app
Rush heeft geantwoord 8 juni 2022

Hey, CBD Living!

Thank you for your kind words! We’re grateful for your feedback. ❤️

I'm happy to hear that Rush post purchase upsells and order tracking are adding more revenue to the store! That's the idea! 🥳

Tosh is an amazing guy and ready to jump on short call anytime you have any questions! 👍

Gabriel,
Customer Success Obsessed