Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 96% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
17 november 2022

I just started using the app and so far so good. I had a small issue happen but Ken was super responsive and tried to help me right away. Great customer service.

Wanderlush
Verenigde Staten
30 dagen gebruiken de app
Rush heeft geantwoord 21 november 2022

Hey Wanderlush!

We're so thrilled to know that you appreciate our service and have chosen Rush as your shipment tracking app! Ken is a top notch guy and always ready to assist! ❤️

Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)

Cherry
Customer Success Lead

7 juni 2022

We have been using Rush for some time for our post purchase upsell and order tracking and they have been exceptional. Tosh and Gabriel have been great helping us grow. Definitely recommend.

CBD Living
Verenigde Staten
27 dagen gebruiken de app
Rush heeft geantwoord 8 juni 2022

Hey, CBD Living!

Thank you for your kind words! We’re grateful for your feedback. ❤️

I'm happy to hear that Rush post purchase upsells and order tracking are adding more revenue to the store! That's the idea! 🥳

Tosh is an amazing guy and ready to jump on short call anytime you have any questions! 👍

Gabriel,
Customer Success Obsessed

29 juni 2022

Just started this month. Onboarding is over the top! They implemented the entire Klaviyo flows, the support is 24/7, always has answers for everything that i ask (and i ask a lot!). And the app itself is great :)

Kidoriman
Israël
27 dagen gebruiken de app
Rush heeft geantwoord 29 juni 2022

Hey, Kidoriman!

First of all, thank you so much for sharing your feedback with us! ❤️

Our priority is customer service and we are happy that we met that mark! 😌
We are glad that Rush deep Klaviyo integration with Klaviyo made communication with your clients easier! 😊

Should you need any other support, please do not hesitate to contact us on Live Chat.

Thanks again for choosing Rush!

Gabriel,
Customer Success Lead

3 november 2021

Rush has really helped out our customer service team when it comes to tracking packages and has also made it really convenient for our customers!

TopCoat Products, LLC
Verenigde Staten
26 dagen gebruiken de app
Rush heeft geantwoord 10 april 2022

Hey, TopCoat!

Thanks so much for sharing your review about the Rush!
We’re glad to hear that our team’s actions lead to one more happy customer!

We are always here if you need more help on parcel tracking or order status updates. :)

Gabriel,
Customer Success Lead

6 december 2021

Amazing app, amazing team, I would give it 10 stars if I could. They hel us set everything up and correctly right from the get-go, I highly recommend it.

LaCkore Couture
Verenigde Staten
25 dagen gebruiken de app
Rush heeft geantwoord 10 april 2022

Hey LaCkore Couture

Thank you so much for the great rating and for taking the time to post a review. We are pleased to see that you are happy with our onboarding process and willing to give us 10 stars! :)))

Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)

Gabriel,
Customer Success Lead

19 maart 2023

Having tested many tracking apps ( having 7 installed on our Shopify platform and follow them all on a daily basis for weeks now) and found that the majority is having all major problems recognising the couriers we use (DB Schenker Sweden, DHL, UPS, PostNord). At least with this platform there is a huge amount of control in respect to Courier mapping, which is here the most advanced I have seen so far! Tracking information needs to be 100% accurate otherwise it would make no sense to use it at all. + it must run reliable and run in the back ground. When we book a shipment the tracking info is send to Shopify (from our courier platform) and then the racking app should update the tracking link to their tracking page. This needs to work and with the wrong courier mapping this would not work at all. So far all other apps failed here massively. Looks like Rush is outperforming them all. Also the tracking page needs to be clear and not cluttered. I have found only 1 other app which is maybe as good (design wise) but that app was also having problems with the couriers. So it looks like I am going to stick with Rush. Definitely one of the most advanced in terms of upselling possibilities because that is the ultimate goal, but foremost: The tracking data needs to be clear and accurate which it is. Support? Good, fast, helpful and of course very knowledgeable. So I think it needs to be 5 star.

Barista och Espresso
Zweden
22 dagen gebruiken de app
Rush heeft geantwoord 21 maart 2023

Hey Barista och Espresso Team!

Wow, this made our day! We're so delighted to know you had a great experience with the app and our service. ❤️ 🥳

Thank you so much for giving us your take on how we are doing. We're so glad that our service has brought you such a great impression. Please feel free to let us know if you need any help with branded order status tracking page, or shipment notifications! 😊

Cherry 💚
Customer Success Lead

28 april 2021

I got this app vs 2 other mainstream apps that are similar in pricing and features because I tried out the other 2 and I was not a fan simply because they would barely help me with my needs and did not really have what I wanted... But with RUSH, I downloaded and tried out some of the features and asked their customer service team if I can do some more extra things I wanted, and they have been fully cooperative and helping every step of the way !

DynastyMattress
Verenigde Staten
22 dagen gebruiken de app
27 oktober 2021

Really love this app, it is the best shipping/tracking app I have ever used and the features are 10x better and more advanced than my previous one. The customer service team is also amazing and will help with anything you need in a timely manner.

SofaGuards
Verenigd Koninkrijk
20 dagen gebruiken de app
Rush heeft geantwoord 10 april 2022

Hey SofaGuards!

Thanks so much for sharing your review about the Rush being the best shipping/tracking app! :)

We are always here if you need more help on parcel tracking or order status updates.

We’re glad to hear that our team’s actions lead to one more happy customer!

Gabriel,
Customer Success Lead

1 november 2021

Amazing app and amazing service! 10x better than AfterShip which is what we had tried before this. Def recommend to any store for an amazing post-purchase experience.

Uproot Clean
Verenigde Staten
18 dagen gebruiken de app
Rush heeft geantwoord 10 april 2022

Hey, Uproot Clean

We are incredibly grateful that you took the time out to leave us such a great review. I directly shared it with the team!!! It’s lovely to hear your kind words of appreciation for our hard-working staff!

We really appreciate you being a customer and helping to share the word about Rush as a better alternative to Aftership!

Gabriel,
Customer Success Obsessed

16 augustus 2022

This app does exactly what I needed. To show my customers their order tracking information, but on our website. The tracking page design looks very nice. Also the support from customer service is really good. We received help within minutes and were able to change the settings so that te page looked exactly like we wanted.

Nummer Schilder Store
Nederland
17 dagen gebruiken de app