Rush ‑ Order Tracking & EDD

Rush ‑ Order Tracking & EDD

Recenzje (320)

Ogólna ocena
4,1
Liczba recenzji z daną oceną
  • 93% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 6% ocen to oceny z 1 gwiazdkami
1 czerwiec 2023

Amazing app with amazing support. I had a problem with integration with the Klaviyo and I text to the support and he helped me with every question that I had. I recommended.

edemsolutions
Bułgaria
15 dni korzystania z aplikacji
Rush odpowiedział(a) 6 czerwiec 2023

Hey edemsolutions Team!

Yay! We're glad that customers like you are having a great experience at Rush. You're support is greatly appreciated.

We work hard to be the best shipping tracking app you will ever have, so just reach out to us anytime if you ever need assistance, we're all ears!

Cherry
Customer Success Lead

16 wrzesień 2022

The app has been fantastic to use, way better than another app I had initially tried. I have been dealing with Gabriel and he is very helpful and patient

Organisation Station AU
Australia
14 dni korzystania z aplikacji
Rush odpowiedział(a) 20 wrzesień 2022

Hey Organisation Station AU!

It is an honor to get positive comments when being compared to other apps! ❤️
Thank you for your great feedback! 🥳

If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know 😊

Gabriel,
Customer Success Lead

25 maj 2022

Ich denke ich habe nun alle Apps die irgendwas mit Tracking zu tun haben ausprobiert.
Rush ist die smarteste, schönste und die mit dem allerbesten Service!!! 100% MUST HAVE APP

salt-switch.shop
Niemcy
11 dni korzystania z aplikacji
Rush odpowiedział(a) 26 maj 2022

Hey salt-switch.shop

Thank you so much for your positive feedback!

Your comments have been shared with our entire team at Rush!
When we hear from happy customers like you, we spread positivity around!
Our dev team smiles like kids, every time we share that Rush is a must-have tracking Shopify App :)

Let us know when you add it to the next store, we will give you a nice starting present there!

Gabriel,
Santa Claus for repeat customers

6 wrzesień 2021

Setting up the app was a breeze! We had some trouble in the beginning but the support team were superb and help get our issues sorted out asap!

Planet Hockey
Republika Południowej Afryki
11 dni korzystania z aplikacji
Rush odpowiedział(a) 11 kwiecień 2022

Hey Planet Hockey!

Thanks so much for sharing your review about the Rush easy setup! here if you need more help on parcel tracking or order status updates.

We’re glad to hear that our team’s actions lead to one more happy customer!

Gabriel,
Customer Success Lead

9 listopad 2022

I installed this app since more than 2 weeks now, and I really think it's one of the best on the market. In fact, the onboarding is really easy, the dashboards easy to understand, there are some important analytics easy to access, and much more! Since installed, I have not had any customers ask where their order was <3 Continue the great work Rush :)

Ripcorde
Francja
10 dni korzystania z aplikacji
Rush odpowiedział(a) 9 listopad 2022

Hey Ripcorde!

Wow! Saying that we are the BEST tracking app is awesome! ❤️ 🥳

Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Rush.

Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)

Cherry 💚
Customer Success Lead

Edytowano 17 grudzień 2021

Initially I gave this app 5 stars. The emails and status updates that we're setting up are so mission critical that there can't be any mistakes! Things like Order Confirmations and Out for Delivery are pretty important. In the last 30 days this app has been a total and epic FAIL. 1. We set it up to notify customers about package stalls - and it stopped working. Status pulls are incorrect.
2. The app dashboard is completely useless. Doesn't help you resolve anything that is stuck in transit.
3. the final and last straw which is SUPER EMBARASSING is that the "Track Your Package" link button stopped working in the emails to our customers. This is just inexcusable!

Bar & Cocoa
Stany Zjednoczone
7 miesięcy korzystania z aplikacji
Rush odpowiedział(a) 20 grudzień 2021

Hey Bar & Cocoa team, we apologize for the inconvenience that has occurred. Our dev team has resolved every issue that was reported. We hope to continue communication over chat, so we can help resolve any outstanding issues. We are here for you if you need us.

22 listopad 2022

Muy buena la atención al cliente. La aplicación es práctica pues de un vistazo puedes saber el estado de todos los envíos, así como incluir tu propia página de seguimiento. Estoy probándola pero de momento me parece genial

De Moi à Toi Regalos
Hiszpania
9 dni korzystania z aplikacji
Rush odpowiedział(a) 22 listopad 2022

Hola De Moi à Toi Regalos!

Estamos muy agradecidos de que se haya tomado el tiempo para compartir sus comentarios con nosotros. ¡Estamos muy contentos de que nuestro servicio le haya causado una gran impresión! Tenga la seguridad de que continuaremos ayudándolo de cualquier manera.

¡Háganos saber si necesita más ayuda con la página de seguimiento del estado del pedido de marca o ayuda con las notificaciones de envío!😊

Cherry
Customer Success Lead

16 wrzesień 2022

Great company and great tool to be used. I also love how easy the support is to get an answer from. I have been working with Gabriel Stankov and he has been a great rep for all my questions.

CBD Living Wholesale
Stany Zjednoczone
8 dni korzystania z aplikacji
Rush odpowiedział(a) 20 wrzesień 2022

Hey CBD Living Wholesale!

Thank you for adding another store and for your trust! ❤️
It is a pleasure working with you! We are always here if you need more help on parcel tracking or order status updates 😊

P.S. Hope you are enjoying the new tracking page builder! 👍

Gabriel,
Santa Claus for repeat customers 🎅

30 kwiecień 2021

A must have for every dropshipper! The team sets up everything for you and the app starts to generate sales on autopilot from your customers! If you want to squeeze as much revenue as you can and get less "where is my order" emails, this is the app for you! Amazingly responsive customer support goes beyond to address all issues and questions. Super recommended!

GOBLIZZ
Bułgaria
6 dni korzystania z aplikacji
Rush odpowiedział(a) 10 kwiecień 2022

Hey, GOBLIZZ!

Thank you for the wonderful review and for taking the time to share your feedback with Rush! Our priority is customer service and we are happy that we met that mark! 😌 We are glad that Rush helps you reduce the WISMO tickets and generate extra sales!

Should you need any other support, please do not hesitate to contact us on Live Chat.

Gabriel,
Customer Success Lead

3 maj 2023

Rush has helped us communicate with our customers about their delivery status. It has significantly gown our business. Great service and customer care.

Nuzest NZ
Nowa Zelandia
6 dni korzystania z aplikacji
Rush odpowiedział(a) 4 maj 2023

Hey Nuzest NZ Team!

Thank you so much for being one of our valuable app users! We're so glad that our service has brought you such a great first impression! Rest assured, we'll continue to assist you in any way.

Just reach out to us anytime if you ever need assistance, we're all ears!

Cherry
Customer Success Lead