Avaliações (313)
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Por avaliação
We use this app on few of our stores as we really like this order tracking and look up app. So many features that really help with keeping our customers always up to date on their shipments and keep them satisfied. Highly recommended.
Hey, Wheels Savvy!!!
Thanks so much for sharing your review about the Rush great features!
We are always here if you need more help on parcel tracking or order status updates.
We’re glad to hear that our team’s actions lead to one more happy customer!
Let us know when you add it to the next store, we will give you a nice starting present there!
Gabriel,
Santa Claus for repeat customers
I need some customize help and the support was amazing! I will keep use the app and testing the others features
Hey Memmoria!
Thank you so much for being one of our valuable app users! 😊 We're so glad that our service has brought you such a great first impression. Rest assured, we'll continue to assist you in any way 💚
We work hard to be the best shipping tracking app you will ever have, so just reach out to us anytime if you ever need assistance, we're all ears!
Cherry
Customer Success Lead
The Rush app is great and most importantly, the support team is phenomenal. Their staff has truly gone above and beyond in helping set up email flows, tracking pages and accommodated lots of customization requests from my end. Could not have asked for more!
Hey, The Lazy Gardener
You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to help you with the setup of The Lazy Gardener's branded tracking page and the shipping emails for Klaviyo! :)
Gabriel,
Customer Success Lead
Very happy with the app. Using it for a year now and it removed a lot customer service emails and chats from clients. So less headache for my staff :)
Hey Öko!
Our staff always enjoys reading reviews such as the one you left us! ❤️
It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need! 😊
Gabriel,
Customer Success Lead
Fantastic support - they go above and beyond. I am waiting on full use of the app. If it is as good as their service. I will change to 5 stars.
Hi Wuffes 🐕
First of all, thank you so much for sharing your feedback with us!
We hope for the last 6 months you had a good time with the app :) I hope we met your expectations and can do another revisit of the review?
Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)
Gabriel,
Customer Success Lead
Great app working perfectly! They are adding many new features and improving the overall experience. Also the customer service is top notch, We are now using it in 2 different stores, highly recommended!
Hey DogsLanding
Thank you so much for the great rating and for taking the time to post a review. We are pleased to see that you are happy with Rush! ❤️
Let us know when you add it to the next store, we will give you a nice starting present there! 🎁
Gabriel,
Santa Claus for repeat customers 🎅
We moved all our 9 stores from Aftership, and before that 17track to Rush! The tracking app is a great addition to the store! We made an extra $ from the upsell we have added on the tracking page and Klaviyo flows! Really easy to integrate with Klaviyo and their team built custom shipping flows for us. The information they provide with the advanced report is incredible. We only wish we had found it faster.
Great shipment tracking app. Works as expected and generates additional revenue. Team is responsive and always helps with any inquiries.
Hey BURGA AU!
Thank you so much for considering Rush as the great shipment tracking app. Your comment has given us valuable insight into the services that we provide. Rest assured that this will not go unnoticed 🤚
If you ever need further assistance, please don't hesitate to reach out!
P.S. Hope you are enjoying the new tracking page builder! 😊
Cherry 💚
Customer Success Lead
The RUSH team is super helpful and responsive to all of our request and queries! We have installed an order tracking widget on our stores and it has helped us to reduce the amount of emails sent to our CS asking about the whereabouts of their parcels. Overall, super good experience will recommend!
Glad to have it! Easy to set up, works great with other apps and the sleek style is an added bonus. Their customer support staff is awesome and helps us out whenever we encounter an issue or have a general question. Also, saves us a lot of trouble from the customer side of the tracking progress. All in all, will use for future stores and for anybody wondering, make sure to grab it :)
Hey, Bandoo fulfillment
Thank you so much for your positive feedback!
Your comments have been shared with our entire team at Rush!
When we hear from happy customers like you, we spread positivity around!
We are glad that we provided better delivery tracking for your clients and reduced the chargebacks!
If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)
P.S. We just released a new feature where Upsells can be single click checkout :)
Gabriel,
Customer Success Obsessed