Rush ‑ Order Tracking & EDD

Rush ‑ Order Tracking & EDD

Avaliações (322)

Classificação geral
4,1
Número por nível de avaliação
  • 92% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 7% das avaliações são de 1 estrelas
11 de janeiro de 2023

Seamless integration and very prompt support! Easy to understand interface and smooth configurations. Definitely recommended

Squish Town
Índia
5 meses usando o app
Rush deixou uma resposta 12 de janeiro de 2023

Hey Squish Town!

We are pleased to know that you are happy with the Rush app and service! Thank you for your support ❤️

Please feel free to let us know via chat or email if you need any help with the tracking page, or email notifications set-up! 😊

Cherry,
Customer Success Lead

17 de agosto de 2021

The app is amazing. It solves such a huge problem. It helps customers to be informed of what is happening with their orders during the whole shipment. Which helps to reduce disputes and chargebacks. We all know this is a huge problem for all merchants.

CrucialCarComfort
Bulgária
5 meses usando o app
Rush deixou uma resposta 11 de abril de 2022

Hey, CrucialCarComfort!

Thank you for your kind words! We’re grateful for your feedback. I'm happy to hear that Rush helps you reduce the disputes received and made your client's order tracking easier! :)

If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)

Gabriel,
Customer Success Obsessed

24 de agosto de 2022

The support is great and they help me with all my questions. They even designed my Klaviyo flows, and build a custom tracking page for me. Next to that, the tracking is just very good and you have very detailed information on your shipments. Will not use any other app again.

Valice Stockholm
Emirados Árabes Unidos
5 meses usando o app
Rush deixou uma resposta 24 de agosto de 2022

Hi Valice!

You’ve left a smile on the faces of our whole team with your kind words. ❤️

Thank you so much for sharing this with us. We’re grateful that we had the opportunity to help you with the setup of the Valice Stockholm's branded tracking page and the shipping email for Klaviyo!

Gabriel,
Customer Success Lead

23 de junho de 2023

hi,
Just wanted to say a brilliant app for customer service, their team was very supportive in helping me solve my issue when i had an issue with some CSS code for my tracking page theme.

Khadz™
Reino Unido
5 meses usando o app
Rush deixou uma resposta 26 de junho de 2023

Hey Khadz™!

Thank you so much for giving us your take on how we are doing. Your comment has given us valuable insight into the services that we provide.

If you ever need any assistance on the tracking page or shipment emails, please don't hesitate to reach out!

Cherry,
Customer Success Lead

29 de março de 2022

We use this app in 3 stores in combination with Klaviyo and the options are endless. The customer support is superb, and if you invest some time in how it works you can really automate a big part of your communication!

Luna&Lola
Países Baixos
5 meses usando o app
Rush deixou uma resposta 5 de abril de 2022

Hi Luna&Lola,

Thank you for the wonderful review and for taking the time to share your feedback with Rush. You said 3 stores, so let us know when you add the 4th, we will give you a nice starting present there. Our priority is customer service and we are happy that we met that mark! 😌 We are glad that Rush deep Klaviyo integration made communication with your clients easier!

Should you need any other support, please do not hesitate to contact us on Live Chat.

Thanks again for choosing Rush, again!
Gabriel,
Customer Success Lead

2 de dezembro de 2021

Great App. Very friendly Support helped to set up page, flows etc which is very helpful. The features are amazing, and I'm looking forward to use the app more and see how the customers will accept it.

Banges Backpacks
Reino Unido
5 meses usando o app
Rush deixou uma resposta 10 de abril de 2022

Hey Banges Backpacks!

Thank you so much for the great rating and for taking the time to post a review. We are pleased to see that you are happy with the branded tracking page and the shipping notifications! :)

Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)

Gabriel,
Customer Success Lead

3 de novembro de 2021

Great app! Easy to use and the customer support team is fantastic they helped me setup all of my email flows!

GLO-BANDS
Reino Unido
5 meses usando o app
Rush deixou uma resposta 10 de abril de 2022

Hi GLO-BANDS

Thank you for your kind words! We’re grateful for your feedback. I'm happy to hear that our support team did their best and help you set up shipping notifications. :)

Gabriel,
Customer Success Obsessed

25 de abril de 2023

Great onboarding experience. I had a 45 min call with Gabriel. He explained everything very good. I will start using Rush App. No doubt ! If you ar starting with eccommerce , This app is the one to go for.

Dr Producto
Estados Unidos
4 meses usando o app
Rush deixou uma resposta 25 de abril de 2023

Hey Dr Producto Team!

Thank you so much for your positive feedback! Your comments have been shared with our entire team at Rush especially to Gabriel!

We're grateful that we had the opportunity to serve you.

Please feel free to let us know if you need any help with branded order status tracking page, or shipment notifications! 😊

Cherry
Customer Success Lead

2 de fevereiro de 2023

Great app so far, support was fantastic with setting everything up easily and quickly. So far so good!

Shower Curtain Emporium
Estados Unidos
4 meses usando o app
Rush deixou uma resposta 7 de fevereiro de 2023

Hey Shower Curtain Emporium Team!

Thanks so much for sharing your review about how great the app and service for you❤️ Please know that we're always here if you need more help on parcel tracking or order status updates.

We’re glad to hear that our team’s actions lead to one more happy customer! 🥳

Cherry
Customer Success Lead 💚

28 de dezembro de 2023

Best app for the tracking system. Many many thanks for the support team. They are very much helpful

Fashion Pulse
Reino Unido
3 meses usando o app
Rush deixou uma resposta 3 de janeiro de 2024

Hey Fashion Pulse Team!

Wow! We're happy to hear this. It's wonderful to know that our tracking app has been the best for your needs.

Please feel free to reach out if you need further help with the tracking page or email notifications. We're here to provide ongoing support!

Cherry,
Customer Success Lead