Rush ‑ Order Tracking & EDD

Rush ‑ Order Tracking & EDD

Avaliações (322)

Classificação geral
4,1
Número por nível de avaliação
  • 92% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 7% das avaliações são de 1 estrelas
31 de agosto de 2022

Having a custom order tracking page is crucial as this helps to build trust with your customers, allows you to upsell your customers on the tracking page & also saves you a huge amount of time dealing with customer enquiries. Awesome!

Just Like You
Suíça
4 meses usando o app
19 de janeiro de 2023

Rush is een top app! De app is heel gebruiksvriendelijk en eenvoudig te navigeren. Gabriel, onze klantenservice medewerker, was ook geweldig en erg behulpzaam bij het instellen van de app en het oplossen van eventuele problemen die we tegenkwamen.

Fenroy
Países Baixos
4 meses usando o app
Rush deixou uma resposta 23 de janeiro de 2023

Hey Fenroy Team!

Wow! Thank you so much for your great feedback! ❤️ 🥳

We're glad that customers like you are having a great experience at Rush - Let us know if you need further help with branded order status tracking page, or help with shipment notifications! 😊

Cherry,
Customer Succeed Lead

12 de maio de 2022

Rush is a very useful app for keeping your customers informed about the status of their order. The support of this app is always perfect!

Heerlijk Buitenleven
Países Baixos
4 meses usando o app
Rush deixou uma resposta 12 de maio de 2022

Hi Heerlijk Buitenleven

Thank you so much for the great rating and for taking the time to post a review. We are pleased to see that you are happy with our amazing customer service!!

Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)

Gabriel,
Customer Success Lead

10 de junho de 2022

You would find service like this at a 5 star resort! From the moment we signed up for the app, to the onboarding process the team has been nothing short of amazing. They encouraged zoom meetings to ensure we knew how to take advantage of every aspect of their platform and they even suggested a few things to optimize our email communication related to shipping. These guys are the real deal and the app is incredibly feature-rich.

Nova Color
Estados Unidos
4 meses usando o app
Rush deixou uma resposta 15 de junho de 2022

Hey Nova Color!

You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to help you with the setup of the Nova Color's branded tracking page and the shipping email for Klaviyo!

Gabriel,
Customer Success Lead

23 de março de 2021

I used this app to provide my customers with the location of their package at any moment, with just a few simple steps.

StarThrill
Bulgária
4 meses usando o app
9 de agosto de 2023

The team was really helpful with set up an onboarding! Such a great tool for drop shippers. so many great features.

Kelly Obi New York
Estados Unidos
4 meses usando o app
Rush deixou uma resposta 10 de agosto de 2023

Hey Kelly Obi New York Team!

We're happy to know that you found our team's support during setup and onboarding to be valuable! It's wonderful to hear that you're appreciating the capabilities of our tool for dropshippers, especially the wide range of impressive features it offers.

If you have any questions or need further assistance on your tracking page or other app's functionalities, feel free to reach out :)

Cherry,
Customer Success Lead

16 de julho de 2022

Iris is the best! She helped me with everything I needed and was also patient and calm with me, Overall a very good experience. I highly suggest Iris!

Precious Paws
Nova Zelândia
4 meses usando o app
Rush deixou uma resposta 20 de julho de 2022

Hey, Precious Paws!

First of all, thank you so much for sharing your feedback with us—we really value your input!

I’m so happy to hear that Iris was able to help you! She is an amazing support member and always ready to go an extra mile!

If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)

P.S. We just released a new feature where Upsells can be single click checkout :)

Gabriel,
Customer Success Obsessed

25 de janeiro de 2022

We've been using Rush for 3-4 months now. Great app to help customers track orders until goods are delivered. It also helps us as a company monitor Analytics & Performance. Identifying any issues and be able to react appropriately to serve and meet customers expectations.

BrightAutism
Estados Unidos
4 meses usando o app
Rush deixou uma resposta 10 de abril de 2022

Hey, BrightAutism!

We are incredibly grateful that you took the time out to leave us such a great review. I'm happy to hear that Rush Shipping Reports helped you reduce react on any shipping issues and delays in advance!

If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)

P.S. We just released a new feature where Upsells can be single click checkout :)

Gabriel,
Customer Success Obsessed

13 de novembro de 2023

I Strongly recommend using this Rush App, Its very easy and simple to use and most importantly they assist you in very detailed. Thanks!

Luxe
Canadá
3 meses usando o app
Rush deixou uma resposta 15 de novembro de 2023

Hey Luxe Team!

Woo-hoo! 🚀 We're thrilled to hear you're loving the Rush App! Thanks a bunch for recommending it. Your kind words made our day! 😊

If you ever need more assistance or have any questions with the tracking page, email notifications or other features, we're here for you. Cheers!

Cherry,
Customer Success Lead

12 de outubro de 2023

KenMichael was a huge help for me! He went above and beyond to help me. He created a tracking page for me and even changed some much needed settings to reroute my customers to my track page! Thank you again x1000!

Global Jersey Co.
Estados Unidos
3 meses usando o app
Rush deixou uma resposta 16 de outubro de 2023

Hey Global Jersey Co. Team!

Thank you so much for your kind words! We're thrilled to hear that KenMichael provided you with exceptional service and that you're pleased with the tracking page and settings changes. We appreciate your trust and support.

If you ever need further assistance on order tracking page or shipment notifications, please don't hesitate to reach out. We're here to help!

Cherry,
Customer Success Lead