Helhetsomdöme
4,7
Antal per omdömesnivå
  • 96 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
12 april 2022

It's a great app and test features allows me to use it with more confidence before launching my website.

La Vague Swim
Australien
7 månader användning av appen
Rush svarade 12 april 2022

Hey La Vague Swim

Thank you for your kind words! We’re grateful for your feedback.

If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)

P.S. We just released a new feature where Upsells can be single click checkout :)

Gabriel,
Customer Success Obsessed

15 augusti 2022

Love the personal touch this app brings! Been using Parcel Panel and recently switched to Rush and Gabriel helped me go through the transition seamlessly. Thank you for this!!

Zoe Nicole
Nederländerna
7 månader användning av appen
3 november 2022

The best app for track & trace. You can change so many settings, do upsells on the page - just by far the best app

Holy Cat
Storbritannien
7 månader användning av appen
Rush svarade 3 november 2022

Hey Holy Cat!

Thank you so much for your great feedback. We're thrilled to know that you're having a great experience with the Rush app 💚

If you need help building a beautiful branded page or with shipment notifications, feel free to contact us! 😊

Cherry
Customer Success Lead

28 september 2022

Really helpful app and great customer service would highly recommend anyone who requires a dedicated tracking service

MODA PAWS
Storbritannien
7 månader användning av appen
Rush svarade 4 oktober 2022

Hey MODA PAWS team!

Thank you so much for your positive feedback!
Your comments have been shared with our entire team at Rush!
When we hear from happy customers like you, we spread positivity around!❤️

Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)

Gabriel,
Customer Success Lead

20 april 2023

Well served by KenMichael today. Was a complex problem and he solved it quickly! The system works perfectly and everything is explained super clearly.

FRANCHE AMSTERDAM
Nederländerna
6 månader användning av appen
Rush svarade 25 april 2023

Hey FRANCHE AMSTERDAM Team!

We’re grateful that we had the opportunity to help you with the setup! Ken is a top notch guy and always ready to assist! ❤️

We’re glad to hear that our team’s actions lead to one more happy customer! 🥳 Should you need any other support, please do not hesitate reach out :)

Cherry
Customer Success Lead

9 mars 2023

Att visa lokala transportörer på spårningssidan minskade arbetet med kundsupport. Tidigare fick vi negativa erfarenheter av kunder som inte kände igen transportörerna, men nu kan vi ge dem en direkt telefonlinje när de missade leveransen av deras beställning eller vem de ska ringa för att boka om och be om de sista leveransuppgifterna. Detta hjälper oss att skapa en direkt kommunikation mellan lokala transportörer och kunder, i stället för att vara i mitten.

Gothenburg Mode
Storbritannien
7 månader användning av appen
Rush svarade 12 mars 2023

Hey Gothenburg Mode Team!

We appreciate you for giving us your best remarks on the app especially with how it helps your customers track their orders.

If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)

Cherry,
Customer Success Lead

30 juli 2021

Very good Tracking app! Had a introduction call with the Rush team. Helped me out very well.
After the call they came with a new email everyday regarding the next step in setting up the account, which helped out a lot and gave a lot of tips! The team is setting me up great and knows what the issues most of the time are because they have experience themselves. Would always recommend this app, especially because the team is helping out so well!

Lifeheks
Nederländerna
7 månader användning av appen
Rush svarade 11 april 2022

Hey, Lifeheks!

Thank you so much for your positive feedback! ❤️
Your comments have been shared with our entire team at Rush!
When we hear from happy customers like you, we spread positivity around!

If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)

Gabriel,
Customer Success Lead!

Redigerat 4 oktober 2022

I really love this app, it's a great solution to keep your customers on your side. They also have great support which is really important when you have an issue.

Traders Shop Fx
USA
6 månader användning av appen
Rush svarade 1 augusti 2022

Hi Traders Shop Fx!

Thank you so much for sharing your feedback with us!

Sincerely wonder what we can do to make your experience a 5-star one?

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Gabriel

3 maj 2022

Brilliant idea and great way to keep your customers engaged with your brand as they track their orders. The customer support is excellent and very personalized. Overall a great service, still working our a few bugs, but I have no doubt their service will continue to improve and become a top shopify extension.

iCraftVinyl
USA
6 månader användning av appen
Rush svarade 4 maj 2022

Hey iCraftVinyl!

Thank you for your kind words! We’re grateful for your feedback.❤️
I'm happy to hear that Rush is helping to engage your customers even more!!! 😃

P.S. Dev team has been squashing a lot of 🐛 🐜 🕷 🕸 🦗 🦟. lately and we will keep up with the good work! If you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)

Gabriel,
Customer Success Obsessed

28 november 2022

Amazing support, lovely app, customer are happy that they can track your package from chi... USA. Lovely app for dropshipping or & brand, it's an absolute must.

Bodario
Nederländerna
6 månader användning av appen
Rush svarade 29 november 2022

Hey Bodario!

We’re grateful that we had the opportunity to help you with the setup! Your comment has given us valuable insight into the services that we provide at Rush 💚

If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)

Cherry
Customer Success Lead