รีวิว (313)

การให้คะแนนโดยรวม
4.5
จำนวนต่อระดับคะแนน
  • 95% ของการให้คะแนนคือ 5 ดาว
  • 1% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 0% ของการให้คะแนนคือ 2 ดาว
  • 4% ของการให้คะแนนคือ 1 ดาว
21 มีนาคม 2021

This app is amazing. It gives you the ability to communicate with the customer on a whole new level. It helps you increase the return customer rate as well as reduce disputes due to delayed shipping. The rush support team is always there to help when you need it. I would highly recommend it to anyone wanting to take their Shopify store to the next level.

SnappyKitty
สหรัฐอเมริกา
3 เดือน ในการใช้แอป
28 กรกฎาคม 2022

I use the app in all my stores and am extremely satisfied. The support is amazing and the number of emails with the title "where is my shipment" has decreased dramatically.

goyaus
บัลแกเรีย
3 เดือน ในการใช้แอป
Rush ตอบแล้ว 1 สิงหาคม 2022

Hey Goyaus!

Thank you so much for your positive feedback! ❤️

Your comments have been shared with our entire team at Rush!
When we hear from happy customers like you, we spread positivity around! 😊

If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)

Gabriel,
Customer Success Obsessed

15 มิถุนายน 2023

Had an integration issue while setting up Rush on my Shopify store, but it was quickly resolved with the help of Rushe's team. Highly recommend Rush as an all in one tracking app, and big thanks to KenMichael for the excellent assistance!

Retroverse
ฝรั่งเศส
3 เดือน ในการใช้แอป
Rush ตอบแล้ว 16 มิถุนายน 2023

Hi Retroverse Team!

Thank you so much for the great rating and for taking the time to post a review. We are pleased to see that you are happy with our amazing customer service!!

Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)

Cherry,
Customer Success Lead

10 กุมภาพันธ์ 2023

Amazing app and the team behind it is even better highly recommended they have amazing offers too compared to competitors they are the best

denmarkia
โมร็อกโก
3 เดือน ในการใช้แอป
Rush ตอบแล้ว 12 กุมภาพันธ์ 2023

Hello denmarkia Team!

Aww... You've left a smile on the faces of our whole team. We're just so delighted to know you had a great experience with the app and our service. Your feedback made our day! Thank you 💚

If you need further help with the parcel tracking page or shipment notifications. Just feel free to ping us.

Cherry
Customer Success Lead

30 กันยายน 2022

Really impressive application, definitely the best tracking setup out there! Fast and efficient customer support too! :)

ByAnavrin
สิงคโปร์
3 เดือน ในการใช้แอป
Rush ตอบแล้ว 4 ตุลาคม 2022

Hey ByAnavrin team!

Thank you so much for giving us your best remarks on our customer service and as a whole. ❤️

If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)

Gabriel,
Customer Success Obsessed

แก้ไขเมื่อ 10 มิถุนายน 2023

From the moment we reached out to their team for assistance, they were incredibly prompt and efficient. Even in the evening, they responded quickly and provided exceptional onboarding support, ensuring that we were able to set it up smoothly.

One individual who stood out during this process was Gabriel. His assistance was invaluable, and his expertise shone through as he guided us through the setup process. Gabriel was not only knowledgeable but also incredibly helpful, addressing all our queries and concerns with patience and clarity. His commitment to ensuring our smooth transition into using Rush was truly commendable.

The overall experience with Rush has been outstanding. The dashboard itself is super user-friendly and intuitive. It is evident that Rush has been designed with great attention to detail, allowing for seamless navigation and effortless execution of tasks. The features provided are robust and cater to our specific needs, further enhancing our productivity..

VIANCED.DE
เนเธอร์แลนด์
3 เดือน ในการใช้แอป
Rush ตอบแล้ว 13 มิถุนายน 2023

Hey VIANCED.DE Team!

Thank you so much for your positive feedback! Your comments have been shared with our entire team at Rush especially with Gabriel! We're glad that customers like you are having a great experience and results at Rush.

Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)

Cherry,
Customer Success Lead

9 กันยายน 2021

This app is the best app when it comes to shipment tracking. Where other apps are bulky and take more space this APP is versatile, simple, and absolutely powerful. But the most fascinating aspect of this app is the stellar customer service. To the point and ready to always help you to the best of their abilities. You really could not ask nor can you get an app like this anywhere. Kudos, guys for being the very best!

GYMZAH
สหรัฐอเมริกา
3 เดือน ในการใช้แอป
Rush ตอบแล้ว 10 เมษายน 2022

Hey GYMZAH!

Thank you so much for your positive feedback!
Your comments have been shared with our entire team at Rush! ❤️

We are super proud to hear that you find us a better alternative than the other shipping tracking apps 🥳

Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)

Gabriel,
Customer Success Lead

3 มิถุนายน 2022

We just started using this app a week ago and the support team helped us with the whole setup! Their tracking page fits perfectly with my store design. Thinking to install it to my second store!

Shape Baeby
สหรัฐอเมริกา
3 เดือน ในการใช้แอป
Rush ตอบแล้ว 3 มิถุนายน 2022

Hey Shape Baeby!

Thank you for letting us and the community know about your fantastic experience with us! ❤️

I’m happy to hear that our team provided you with excellent service, created beautiful banners, and entire Klaviyo e-mail flow automation! 🥳

Let us know when you add the second store, we will give you a nice starting present there. 🎁

Gabriel,
Customer Success Maniac

21 พฤศจิกายน 2023

This is our favourite Order tracking app. Their customer support is awesome.

We have switched from other tracking apps Aftership and Tracktor to Rush. We were encountering carrier mapping problems on Aftership and Tracktor.

The customer support team of Rush helped us to resolve these carrier mapping problems by using their app's bult-in carrier assigning rules based on tracking pattern (Regex) feature. A great feature thing about their tracking pattern (Regex) feature is that it has an option feature to customise the carrier assigning rule according to the destination country.

Their branded tracking page is an awesome tool to boost sales and display UGC as it integrates with our Reviews app and offers cross-sell / upsell blocks.

The AI prediction method of the Estimated Delivery Date app block on the product page is one of our favourite features of Rush app.

We definitely highly recommend this app and feel this app is way better than Aftership and Tracktor

Tadabbur Books
ไอร์แลนด์
7 วัน ในการใช้แอป
Rush ตอบแล้ว 23 พฤศจิกายน 2023

Hey Tadabbur Books Team!

We're absolutely thrilled to hear that Rush has become your favorite order tracking app! 🌟 Your feedback on our customer support team and the features you've highlighted really made our day.

We're also glad to know that the app's features have helped you overcome the issues you faced with other tracking apps. We definitely offer personalized solutions that align with your needs.

Thank you so much for recommending Rush over other apps. If there's anything more we can do for you, or if you have further insights to share with regards to the tracking page or shipment notifications, we're here to assist :)

Cheers to smooth tracking and happy customers!

Cherry,
Customer Success Lead

4 มกราคม 2023

It's great so far. Especially the klaviyo flows which they do for you. Rush support has been very supportive.

PETSO
สหรัฐอาหรับเอมิเรตส์
3 เดือน ในการใช้แอป
Rush ตอบแล้ว 6 มกราคม 2023

Hey PETSO!

Thanks so much for sharing your feedback. We're glad that customers like you are having a great experience at Rush.

Let us know if you need further help with branded order status tracking page, or help with shipment notifications! 😊

Cherry,
Customer Success Lead