Rush ‑ Order Tracking & EDD

Rush ‑ Order Tracking & EDD

評價 (319)

整體評分
4.1
各級評分數量
  • 93% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 6% 的評分為 1 顆星
2023年11月21日

This is our favourite Order tracking app. Their customer support is awesome.

We have switched from other tracking apps Aftership and Tracktor to Rush. We were encountering carrier mapping problems on Aftership and Tracktor.

The customer support team of Rush helped us to resolve these carrier mapping problems by using their app's bult-in carrier assigning rules based on tracking pattern (Regex) feature. A great feature thing about their tracking pattern (Regex) feature is that it has an option feature to customise the carrier assigning rule according to the destination country.

Their branded tracking page is an awesome tool to boost sales and display UGC as it integrates with our Reviews app and offers cross-sell / upsell blocks.

The AI prediction method of the Estimated Delivery Date app block on the product page is one of our favourite features of Rush app.

We definitely highly recommend this app and feel this app is way better than Aftership and Tracktor

Tadabbur Books
愛爾蘭
使用應用程式 7天
Rush 已回覆 2023年11月23日

Hey Tadabbur Books Team!

We're absolutely thrilled to hear that Rush has become your favorite order tracking app! 🌟 Your feedback on our customer support team and the features you've highlighted really made our day.

We're also glad to know that the app's features have helped you overcome the issues you faced with other tracking apps. We definitely offer personalized solutions that align with your needs.

Thank you so much for recommending Rush over other apps. If there's anything more we can do for you, or if you have further insights to share with regards to the tracking page or shipment notifications, we're here to assist :)

Cheers to smooth tracking and happy customers!

Cherry,
Customer Success Lead

2023年10月23日

I think Rush can be proud to have people so dedicated to our satisfaction in their customer service department, today I had the chance to be supported by Michael Ken and frankly I've never had such attention from any customer support, I've had an extraordinary experience, really, thank you Michael for your help, for designing my tracking page so beautifully in no time at all, I've already fallen in love with the application and your great support, I've got nothing else to say except thank you and thank you again!

Bébé Paradis
法國
使用應用程式 7天
2023年10月13日

Haven´t been using for a long time yet. But very impressed so far. We´ve tried many of the alternatives off similar tracking apps here on shopify. But nobody expect rush has been able to satisfy our needs with look-and-feel of tracking page. Aswell as making sure the translations/text is correct. For us that don´t have an english store.

Additionally they were the most affordable alternative also.

brando.no
挪威
使用應用程式 4天
Rush 已回覆 2023年10月16日

Hey brando.no Team!

We're delighted to hear that you're impressed with the Rush tracking page. We understand the importance of accurate translations and we're glad to have met your needs. Thank you for choosing us, and we're here to provide continued support as you use our service.

Please don't hesitate to reach out if you have further concerns with the tracking page or other features. Your satisfaction is our priority!

Cherry,
Customer Success Lead

2024年4月17日

te responden al momento y te solucionan las dudas que tengas

Clilim
西班牙
使用應用程式 9天
2024年1月9日

After some initial setting up, the app is very easy to use and manage. I especially appreciate the very helpful and attentive customer support - they clearly care about the app and their customers.

Modern Mythos Art
瑞士
使用應用程式 11天
Rush 已回覆 2024年1月16日

Hey Modern Mythos Art Team!

That's wonderful to hear! We're glad to know that you find the app user-friendly, and we appreciate your positive feedback about our customer support.

If you have any more questions or need further assistance on the app's features, feel free to reach out. We appreciate your support!

Cherry,
Customer Success Lead

2023年12月19日

Great response time, assisted me with embedding a tracking page and looks good!

Comfy Classics
美國
使用應用程式 7個月
Rush 已回覆 2024年1月3日

Hey Comfy Classics Team!

Thank you for the positive feedback! We're pleased to hear that you love the looks of your tracking page. If you have any additional needs or further questions with the app set-up, feel free to reach out. We're here to help!

Cherry,
Customer Success Lead

2023年12月28日

Best app for the tracking system. Many many thanks for the support team. They are very much helpful

Fashion Pulse
英國
使用應用程式 3個月
Rush 已回覆 2024年1月3日

Hey Fashion Pulse Team!

Wow! We're happy to hear this. It's wonderful to know that our tracking app has been the best for your needs.

Please feel free to reach out if you need further help with the tracking page or email notifications. We're here to provide ongoing support!

Cherry,
Customer Success Lead

2023年11月13日

I Strongly recommend using this Rush App, Its very easy and simple to use and most importantly they assist you in very detailed. Thanks!

Luxe
加拿大
使用應用程式 3個月
Rush 已回覆 2023年11月15日

Hey Luxe Team!

Woo-hoo! 🚀 We're thrilled to hear you're loving the Rush App! Thanks a bunch for recommending it. Your kind words made our day! 😊

If you ever need more assistance or have any questions with the tracking page, email notifications or other features, we're here for you. Cheers!

Cherry,
Customer Success Lead

2023年12月15日

Great support when you need it!

Pelsbarn.org
荷蘭
使用應用程式 11個月
Rush 已回覆 2024年1月3日

Hey Pelsbarn.org Team!

Thank you for your kind words about our support! We're really glad to know about it.

If you have additional questions or if there's anything else we can assist you with, please feel free to reach out. We're here to help!

Cherry,
Customer Success Lead

2023年12月12日

Very reactive and helpful Customer service. I recommend this app

INOMEGA Solutions
美國
使用應用程式 1年多
Rush 已回覆 2024年1月3日

Hey INOMEGA Solutions Team!

We're happy you liked our service and your recommendation means a lot to us.

If you ever have questions or need help in the future, just reach out. We're here to make sure your experience with our app stays great. Thanks for your support!

Cherry,
Customer Success Lead