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Such a great app for shipping, and it integrates with so many other apps I use, so everything works together, on brand and seamlessly. Also, support is great and they even offer to help set up my email flows.
Hey Douglas Lynn!
You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We are integrated with Klaviyo, Omnisend, ShipBob, PayPal (coming soon), review apps like Loox, Judge.me, and many more! We’re grateful that we had the opportunity to help you with the setup of shipping notifications!
Should you need any other support, please do not hesitate to contact us on Live Chat.
Gabriel,
Customer Success Lead
The Best App !!!
I recommend !! Excellent support and maximum informing the customers of my store.
This brought more sales and positive emotions!
I have to say that Rush is the best tracking app I've come across on Shopify, not to mention their support staff that is very helpful and answers any kind of questions you may have, I highly recommend it. Special thanks to Ken who helped me a lot understand and fix an issue that I've come across.
Hey Dog's Love Store Team!
Thank you so much for sharing your feedback about the Rush's great service!❤️ We’re glad to hear that our team’s actions lead to one more happy customer. Ken is indeed one of the best supports we have 🥳
Please know that we're always here if you need more help on parcel tracking or order status updates. 😊
Cherry
Customer Success Lead
Great customer service by Ken Michael. I had a problem and he helped me fix it really fast. excited to use the app on my store
Edit: Changed from 5 stars to 1 star. after 1 year of use, the app has become unfunctional. I cannot change the carrier when the wrong carrier is assigned. The order does not show any update when in reality there are updates when I check from other websites with the same tracking number. The customer service is closing the chat on me without replying maybe because they are annoyed by me asking them to fix their app. The best app that i have on my store has now become the worst and is not hurting my business. Very unfortunate.
Hey SPARKLY ROSES!
I am glad to hear that Ken Michael did his best to assist you! ❤️
If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :) 😊
P.S. We just released a new feature where you can build a tracking page with drag and drop blocks! 🥳
Gabriel,
Customer Success Lead
Uso esta aplicación para hacer más pedidos y ahorrar mucho tiempo.
Realmente me gusta su desempeño en el seguimiento del envío y el envío de correos electrónicos a los clientes.
Hey Mascotalux!
¡Gracias por sus amables palabras! Estamos agradecidos por sus comentarios. ¡Me alegra saber que Rush te está ahorrando tiempo! ¡Esa es la idea!
Si necesita ayuda para aumentar los ingresos a través de la página de seguimiento de paquetes o notificaciones de envío. Haznos saber :)
Gabriel,
Líder de éxito del cliente
Incredible app! I've never experienced this level of onboarding, customer service and support before.. Originally I chose Trackingmore, but this was pretty basic and cost me a lot of time. Rush is more expensive, but they have given me a personal Slack group for all my questions, made me banner creatives for upselling, and an entire branded Klaviyo e-mail flow for tracking updates. They reply within seconds (with actual solutions), 10/10 would recommend!
Hi Ritzy Company
Reviews like yours make our day because it makes all the hard work worthwhile. I’m happy to hear that our team provided you with excellent service, created beautiful banners, and entire Klaviyo e-mail flow automation! Thank you for choosing us as a better alternative to Trackingmore!
Much more coming in the Summer, stay tuned!
Should you need any other support, please do not hesitate to contact us on Live Chat.
Gabriel,
Customer Success Lead
This app is super clean and easy to use. The automation is incredible. and the customer service is always there to help!
We use this app on few of our stores as we really like this order tracking and look up app. So many features that really help with keeping our customers always up to date on their shipments and keep them satisfied. Highly recommended.
Hey, Wheels Savvy!!!
Thanks so much for sharing your review about the Rush great features!
We are always here if you need more help on parcel tracking or order status updates.
We’re glad to hear that our team’s actions lead to one more happy customer!
Let us know when you add it to the next store, we will give you a nice starting present there!
Gabriel,
Santa Claus for repeat customers
I need some customize help and the support was amazing! I will keep use the app and testing the others features
Hey Memmoria!
Thank you so much for being one of our valuable app users! 😊 We're so glad that our service has brought you such a great first impression. Rest assured, we'll continue to assist you in any way 💚
We work hard to be the best shipping tracking app you will ever have, so just reach out to us anytime if you ever need assistance, we're all ears!
Cherry
Customer Success Lead
The Rush app is great and most importantly, the support team is phenomenal. Their staff has truly gone above and beyond in helping set up email flows, tracking pages and accommodated lots of customization requests from my end. Could not have asked for more!
Hey, The Lazy Gardener
You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to help you with the setup of The Lazy Gardener's branded tracking page and the shipping emails for Klaviyo! :)
Gabriel,
Customer Success Lead