Rush ‑ Order Tracking & EDD , 318 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficient order management and tracking capabilities. They praise its user-friendly interface, professional tracking page, and responsive customer support. Unique features like built-in carrier assigning rules and AI prediction for Estimated Delivery Dates are particularly popular. Merchants also appreciate its affordability, customization options, and third-party app integration. The app is noted for providing real-time updates, accurate tracking, multi-language support, and its ability to improve customer retention and business growth.
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With Rush now on both of our Shopify stores, it has been one of our best updates of the last year. There is revenue coming from the email flows and our setup is currently very basic. Support from the team during setup has been excellent, helping solve any little issues that presented along the way. We would definitely recommend it to help improve customer experience and order status transparency.
Hi Kester Black New Zealand
Thank you for your kind words! We’re grateful for your feedback. I'm happy to hear that Rush is adding more revenue to the store! That's the idea!
If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)
P.S. We just released a new feature where Upsells can be single click checkout :)
Gabriel,
Customer Success Obsessed
The Rush app has been great! Our customers are able to easily track their orders right on our website. The Rush team is extremely helpful and informative. They're always working to come out with new features that are beneficial for businesses.
Hey, Bella Ella Boutique!
Reviews like yours make our day because it makes all the hard work worthwhile. I’m happy to hear that our team provided you with excellent service!
Much more features! coming in the Summer, so stay tuned!
If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)
Gabriel,
Customer Success Obsessed
This app works well. The customer service representative, KenMichael, was very responsive and helpful. He helped to resolve our issue immediately and was communicative throughout the process. For a free plan, this app packs a lot of functions. It is very useful for a consistent brand image. The pricing plans also seem very reasonable, as it takes into account the growth of your store. Awesome!
Great app, caring people. App hasn't crashed one in a year of use, nor have I had any customers complain about it (that is unheard of haha). I am happy with the use of this app for now and look forward to the updates it provides as they continue to grow.
Hey Combat Iron Apparel Team!
Thank you so much for giving us your best remarks on our customer service and as a whole. We truly appreciate your support ❤️
If you need any assistance on your parcel tracking page or shipping notifications, just feel free to ping us :)
Cherry
Customer Success Lead
Simple, effective, and a must have for any e-Commerce store. Their algorithm extracts valuable tracking from carriers that you couldn't get on other platforms and the interface is one-of-a-kind! Definitely a winner!
The application is a chef's kiss. Each store must have. Also, the way they help us fix everything and revise anything we want means a lot. They would listen to your liking and do it. The team helped us with implementing the app on our store. Thank you again!
The best apps out there for proactively notifying your customers where their package is in the shipping process. They have great customer service
I definitely recommend it!
The customer support was awesome. They were very friendly and willing to take over. I love that they build put the flows and customize the track order page. Cant wait to see how much extra money I can make with this app.
Hey, Attractive essence!
You’ve left a smile on the faces of our whole team with your kind words. ❤️
Thank you so much for sharing this with us. We’re grateful that we had the opportunity to help you with the setup of the Attractive essence's branded tracking page and the shipping email for Klaviyo! 😊
Gabriel,
Customer Success Lead
The best shipment tracking app with a great support team. Helped us generate additional revenue through shipping email notifications and upsells.
Hey BURGA UK!
Thank you for your kind words! We’re grateful for your feedback.❤️❤️❤️ I'm happy to hear that Rush is adding more revenue to the store! That's the idea! 💰💰💰
Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)
Gabriel,
Customer Success Lead
One of the best apps out there for proactively notifying your customers where their package is in the shipping process. They have great customer service and I'm looking forward to the items on their roadmap.