Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this order tracking app for its superior features, affordability, and excellent customer support. They appreciate its user-friendly interface, seamless third-party integration, and code-free customization. Key features include a branded tracking page, AI prediction for delivery dates, and carrier assigning rules. The app supports multiple languages, provides real-time updates, and effectively manages inventory and shipment tracking. Merchants value its reliability and versatility in enhancing the customer tracking experience.

May 23, 2022

I have been happy with the customer service, provides customers with easy to access information about their shipments.

Scout and Poppy
United States
About 1 year using the app
Rush replied May 23, 2022

Hi Scout and Poppy!

Thank you for your kind words! We’re grateful for your feedback!

If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)

P.S. We just released a new feature where Upsells can be single click checkout :)

Gabriel,
Customer Success Obsessed

May 11, 2021

The support team has helped us a great deal to deliver a great UX when it comes to shipping, including figuring out every detail of translation; Cant wait for the upcoming releases from the roadmap!

Primal Harvest
Germany
About 1 year using the app
January 30, 2021

I am amazed by how well this app is performing! It is build to help boost conversions unbelievably. The tracking page is impressive and made my customers super happy with the overall experience. It's super easy to use, and it's making money on the fly by using shipping notifications via email and SMS. I highly recommended it.

BikeDescent
Ireland
About 1 year using the app
February 9, 2023

Å oppgi en estimert leveringsdato på produktsiden setter riktig tidspunkt for kundenes forventninger, øker kundetilfredsheten og fører til slutt til mer salg for oss.

Oslo Mote®
Netherlands
About 1 year using the app
Rush replied February 9, 2023

Hei Oslo Mote®!

Tusen takk for at du vurderer Rush som din forsendelsessporingsapp. Kommentaren din har gitt oss verdifull innsikt i tjenestene vi tilbyr 💚

Hvis du noen gang trenger mer hjelp, ikke nøl med å ta kontakt!

Cherry
Customer Success Lead

October 25, 2022

The customer support team is amazing and they helped me with setting up the app etc. I'd definitely recommend it to anyone that wants to keep their customers hyper informed.

Zayashop
United Kingdom
About 1 year using the app
Rush replied October 26, 2022

Hey Zayashop!

Thank you for your touching note. I'm happy to hear that our team provided you with excellent service 🥳 We can't thank you enough for taking the time to share your feedback and reminding us why we do what we do.

Your words lifted our spirits today! If you ever need any assistance with the parcel tracking app, we're just a message away!

Cherry 💚
Customer Success Lead

June 27, 2022

Amazing app! Saved us a lot of time and headaches, automatically updates the last mile tracking code + link which is a game changer. Also brings in revenue by upsells. Best app available!!

Healing Rock
Hong Kong SAR
About 1 year using the app
Rush replied June 29, 2022

Hi Healing Rock!

Wow! Saying that we are the BEST app is awesome!

Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Rush!

Let us know if you need further help with branded order status tracking page, or help with shipment notifications!

Gabriel,
Customer Succeed Lead

Edited August 9, 2022

Amazing. Everyone was really helpful. They were really accommodating and made sure I really understood how to use the platform, and I really appreciate that!

Par Divus
United States
About 1 year using the app
Rush replied August 11, 2022

Hey Par Divus!

Thanks so much for sharing your review about our amazing support! ❤️

We are always here if you need more help on parcel tracking or order status updates.

We’re glad to hear that our team’s actions lead to one more happy customer! 🥳

Gabriel,
Kung Fu-Master & Customer Success Lead

October 13, 2020

Most advanced and smart app for shipments tracking out there! Great stuff and tech! Keep up the good work!

Overachieverz.com
United States
About 1 year using the app
August 11, 2022

Gabe is such a sweetheart! helped me set up my page! thank you so much! excited to see how the app works out for me!

GSTSCULT
United Arab Emirates
About 1 year using the app
Rush replied August 11, 2022

Hey GSTSCULT!

Thank you for being so kind! ❤️ We’re grateful for your feedback. 😊

If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know 👍

Gabriel,
Customer Success Obsessed

December 20, 2022

When I look for a new app, #1 priority is the features of that & #2 - is the support. Rush has both on a super high level. The issues are solved in the speed of light & all questions are answered. Definitely recommend :)

harvoola
Lithuania
About 1 year using the app
Rush replied December 21, 2022

Hey Harvoola!

We are thrilled to hear that you appreciate our service and have chosen Rush as your shipment tracking app! 💚

Just don't hesitate to let us know if you ever need help with order tracking or other features of the app, we're here ready to assist! 😊

Cherry,
Customer Success Lead