Rush ‑ Order Tracking & EDD
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (316)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing the post-purchase customer experience with features like real-time tracking updates and personalized tracking pages, which improve customer satisfaction and reduce service inquiries. It is praised for its user-friendly interface, professional tracking pages, and seamless Shopify integration. Additional features like AI-driven delivery predictions and integrations with apps like Klaviyo and Omnisend are also valued. The app is noted for accurate tracking and effective order management, with customer support, particularly from team members like Dino, Cherry, and Ken Michael, receiving high marks for responsiveness and helpfulness during technical challenges and onboarding.
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Great app working perfectly! They are adding many new features and improving the overall experience. Also the customer service is top notch, highly recommended!
Hey BenBee team!
Thank you so much for your positive feedback!
Your comments have been shared with our entire team at Rush!
When we hear from happy customers like you, we spread positivity around!❤️
Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)
Cherry
Customer Success Lead
A must-have app for every Shopify store!!! Return every customer to your tracking page and upsell them and answer every question they have with a built-in F.A.Q page.
Hey, InnovaSector™
Wow! Saying that we are a MUST app is awesome! Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Rush - Let us know if you need further help with a branded order status tracking page, or help with shipment notifications! :)
Gabriel,
Customer MUST Succeed Lead
Best tracking app by far! Everything is easy to set up and the support team is amazing as well. I wish I had started using it earlier on my store.
Hi Desanly!
Reviews like yours make our day because it makes all the hard work worthwhile. I’m happy to hear that our team provided you with excellent service! Calling us the Best track order app is just ... ❤️❤️❤️
Much more coming in the Summer, stay tuned!
Should you need any other support, please do not hesitate to contact us on Live Chat.
Gabriel,
Customer Success Lead
This app is fantastic! I love the dashboard and being able to see where all of my shipments are in the fulfillment and delivery process. Their team is so helpful and responsive. They were able to help me get my flows set up in Klaviyo as well as a super page for my customers to track their orders. Additionally, I love being able to see the return of my investment in this app on the dashboard. That is really important to me as well when deciding to use an app on my Shopify store. Love Rush so much!
Hey Brazen Boutique
Thank you so much for the great rating and for taking the time to post a review. We are pleased to see that you are happy with the branded tracking page and the additional revenue from the Klaviyo flows! 5-10 ROI minimum is guaranteed! WE LOVE YOU TOO!
Your comments have been shared with our entire team at Rush!
Gabriel,
Customer Success Lead
Kudos to Kiro for being very patient and accomodating to help me tweak the app to my preferences and showing me how to be more hands-on with screenshots and all! (: An excellent app and I would strongly recommend newbies looking for a simple app for ordering and tracking statuses! (:
The sales manager Gabriel helped me set up and customize everything I needed help with on our sales call for my shopify store. The work I was expecting to have to do was already done once the call was over, and I can now save a TON of time every week from sending out manual emails to customers. Thanks so much! The best $9/ month I've spent in a while.
Hey The Neutral Newborn Team!
Thank you so much for the great rating. We're grateful that we had the opportunity to serve you and to know that you are happy with our service, we'll definitely share this with Gabriel 😊
Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)
Cherry
Customer Success Lead
Great app! and awesome customer service. Love it! defiantly I am going to use it for my all stores.
Hey MitchMart
We are grateful for your feedback. ❤️
Let us know when you add it to the next store, we will give you a nice starting present there! 🎁
P.S. We just released a new drag'n'drop tracking page builder!
Gabriel,
Santa Claus for repeat customers 🎅
This has to be the best support I have ever received from any app on Shopify. The pricing is pretty reasonable considering that Rush not only saves tons of money for virtual assistants but also increases the revenue with the upsells on the tracking page!!!
I use this app for a week and it works great so far. It has a great potential and will definitely increase your ROI.
Hey 365CarMods!
Nice to see you profitable and earning with Rush 💰💰💰!
Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)
Gabriel,
Customer Success Lead
Good experience so far. Have not used the app long enough to measure the true ROI but the support has been excellent, even helping me build a complete order update flow inside of Klaviyo. Would recommend.
Hey Blisswell Team!
Thank you for sharing your positive experience with us! We're thrilled to hear that you've had a good start with our tracking app and that our support team has been able to assist you effectively.
We appreciate your trust in our services. If you have any concerns, need further assistance, or have any more feedback, please don't hesitate to reach out. We're here to support you every step of the way.
Thank you for your recommendation :)
Cherry,
Customer Success Lead