Rush ‑ Order Tracking & EDD
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (319)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and effective order tracking that offers real-time updates. They appreciate the customizable tracking pages that align with their brand, enhancing customer experience. The integration with platforms like Klaviyo and ShipBob, along with advanced carrier mapping, boosts marketing strategies and accuracy. AI-driven predictive tools provide estimated delivery dates, increasing customer confidence. Merchants also value the responsive customer support, particularly praising team members such as Cherry, Ken Michael, and Gabriel for their exceptional service.
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Best tracking app by far! Everything is easy to set up and the support team is amazing as well. I wish I had started using it earlier on my store.
Hi Desanly!
Reviews like yours make our day because it makes all the hard work worthwhile. I’m happy to hear that our team provided you with excellent service! Calling us the Best track order app is just ... ❤️❤️❤️
Much more coming in the Summer, stay tuned!
Should you need any other support, please do not hesitate to contact us on Live Chat.
Gabriel,
Customer Success Lead
This app is fantastic! I love the dashboard and being able to see where all of my shipments are in the fulfillment and delivery process. Their team is so helpful and responsive. They were able to help me get my flows set up in Klaviyo as well as a super page for my customers to track their orders. Additionally, I love being able to see the return of my investment in this app on the dashboard. That is really important to me as well when deciding to use an app on my Shopify store. Love Rush so much!
Hey Brazen Boutique
Thank you so much for the great rating and for taking the time to post a review. We are pleased to see that you are happy with the branded tracking page and the additional revenue from the Klaviyo flows! 5-10 ROI minimum is guaranteed! WE LOVE YOU TOO!
Your comments have been shared with our entire team at Rush!
Gabriel,
Customer Success Lead
Kudos to Kiro for being very patient and accomodating to help me tweak the app to my preferences and showing me how to be more hands-on with screenshots and all! (: An excellent app and I would strongly recommend newbies looking for a simple app for ordering and tracking statuses! (:
The sales manager Gabriel helped me set up and customize everything I needed help with on our sales call for my shopify store. The work I was expecting to have to do was already done once the call was over, and I can now save a TON of time every week from sending out manual emails to customers. Thanks so much! The best $9/ month I've spent in a while.
Hey The Neutral Newborn Team!
Thank you so much for the great rating. We're grateful that we had the opportunity to serve you and to know that you are happy with our service, we'll definitely share this with Gabriel 😊
Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)
Cherry
Customer Success Lead
Great app! and awesome customer service. Love it! defiantly I am going to use it for my all stores.
Hey MitchMart
We are grateful for your feedback. ❤️
Let us know when you add it to the next store, we will give you a nice starting present there! 🎁
P.S. We just released a new drag'n'drop tracking page builder!
Gabriel,
Santa Claus for repeat customers 🎅
This has to be the best support I have ever received from any app on Shopify. The pricing is pretty reasonable considering that Rush not only saves tons of money for virtual assistants but also increases the revenue with the upsells on the tracking page!!!
I use this app for a week and it works great so far. It has a great potential and will definitely increase your ROI.
Hey 365CarMods!
Nice to see you profitable and earning with Rush 💰💰💰!
Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)
Gabriel,
Customer Success Lead
Best app for live tracking. Fast and helpful support got my issues and questions solved in no time. Would recommend to any shop owner!
Hey FearlessKicks!
Thank you so much for taking the time to post your feedback. We're grateful that we had the opportunity to serve you and for your support 💚
Let us know if you need further help with branded order status tracking page, or help with shipment notifications! 😊
Cherry,
Customer Success Lead
Cannot recommend this app anymore (after 2+ years using it).
The integration with Klaviyo is definitely broken and support has gone MIA.
Hey JP,
I understand your disappointment! It’s important to us that our customers are more than satisfied. We immediately resolve this issue and applied special RegEx rules. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.
I've contacted you via email and live chat to follow up with you. Please kindly have a check.
Looking forward to your reply.
Gabriel,
Customer Success Lead
this app was great I picked a plan and Ken Michael assisted me along the way! ,I apricate all the help!
Hey The Skylabolt Shop!
Wow! We are thrilled that you loved your experience; Ken will definitely be happy to read what you wrote. He's a top notch guy and way ready to assist! ❤️
Just feel free to let us know if you need any help with branded order status tracking page, or shipment notifications! 😊
Cherry
Customer Success Lead