Rush ‑ Order Tracking & EDD , 319 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficient order management and tracking capabilities. They praise its user-friendly interface, professional tracking page, and responsive customer support. Unique features like built-in carrier assigning rules and AI prediction for Estimated Delivery Dates are particularly popular. Merchants also appreciate its affordability, customization options, and third-party app integration. The app is noted for providing real-time updates, accurate tracking, multi-language support, and its ability to improve customer retention and business growth.
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I am thoroughly impressed with Rush App! Their customer support team, especially Cherry, is incredibly helpful and attentive, always ensuring our needs are met promptly. The app itself is a lifesaver for tracking orders, with its user-friendly interface and professional-looking tracking page. Highly recommended for anyone in need of efficient order management!
Rush App has failed to send out any of our push emails via Klaviyo for more than 6 weeks now. The problem hasn't been fixed and they won't even tell us how long it will take. They simple respond with "Our Dev is working on it, please be patient" every time I follow up with them. They are not taking care of merchants too well nowadays. I def do not recommend this app to other merchants who are serious about providing the best customer support for their customers.
I wanted to share my wonderful experience with the app, particularly in regard to the outstanding support team. This was our first time using the app due to the positive ratings and I must say, it exceeded our expectations. The support team has been incredibly helpful and quick to respond to our enquiries. Thank you to the entire team for providing such a reliable and user-friendly solution.
Hey Latest Bronte Team!
We're so glad to know about your wonderful experience with our app and support team! 🌟 It's fantastic to hear directly from you that we exceeded your expectations.
Our team is always here to help, and your kind words truly mean the world to us. If you ever have more feedback or need assistance to the tracking page, shipment emails, etc., please feel free to reach out.
Thanks again for choosing us!
Cherry,
Customer Success Lead
It is becoming a nightmare to have this app. The team is highly ineffective in managing the issues- these issues are actually the basic features that they provide!!!!! This has been going on since 3 weeks and there is NO ISSUE THAT HAS BEEN RESOLVED yet!! We are still having their app & would update here before uninstalling if this continues.
So far no problems. Fast and helpful support
This app is really good to use on shopify. The customer service team are always on hand to help, which is perfect.
Hey Marbia Cosmetics!
Thank you so much for taking the time to share your positive experience with our app! We are delighted to hear that you find it really good to use on Shopify. Providing excellent service and support is a top priority for us, and we're glad to have met your expectations.
Please let us know if you ever need any assistance on the tracking page and email notifications or other features, we're here to help :)
Cherry,
Customer Success Lead
Excellent and fast customer service !
After some initial setting up, the app is very easy to use and manage. I especially appreciate the very helpful and attentive customer support - they clearly care about the app and their customers.
Hey Modern Mythos Art Team!
That's wonderful to hear! We're glad to know that you find the app user-friendly, and we appreciate your positive feedback about our customer support.
If you have any more questions or need further assistance on the app's features, feel free to reach out. We appreciate your support!
Cherry,
Customer Success Lead
Best app for the tracking system. Many many thanks for the support team. They are very much helpful
Hey Fashion Pulse Team!
Wow! We're happy to hear this. It's wonderful to know that our tracking app has been the best for your needs.
Please feel free to reach out if you need further help with the tracking page or email notifications. We're here to provide ongoing support!
Cherry,
Customer Success Lead
This is certainly the best application I've ever used, it's super easy to use, it contains several videos that explain everything step by step and not to mention the support that helped me immediately.
I am very grateful to be part of this application and I recommend it to everyone who asks me!!
Hey Outback Finds Team!
Thank you for your incredibly positive feedback! We're thrilled to hear that you consider the Rush app the best for your needs. Your recommendation means a lot to us, and we're grateful to have you as part of our community.
If you ever need assistance with the shipment notifications, tracking page or other functionalities, feel free to reach out – we're here to help :)
Cherry,
Customer Success Lead