Rush ‑ Order Tracking & EDD

Name: Rush ‑ Order Tracking & EDD
Brand: Rush
Rating: 4.7 (318 reviews)

Free plan available. 10-day free trial.

Rating (4.7)

Reviews

318

Developer

Rush

View demo store

Create more touchpoints that drive sales

Drive repeat sales from tracking page & notifications

Add estimated delivery date to product pages

Rush plays nice with the Shopify Ecosystem

Highlights

Popular with businesses like yours

Based in United States

Built for your business

Use directly in Shopify admin
Works with the latest themes

About this app

Launched

October 1, 2020 · Changelog

Languages

Chinese (Traditional), Chinese (Simplified), English, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Portuguese (Brazil), Portuguese (Portugal), Norwegian (Bokmål), Thai, Czech, and Polish

Order tracking & notifications that grow repeat business. Track order delivery worldwide in minutes.

Rush increases repeat sales with a better delivery tracking experience that solves customer anxiety. Automate carrier matching for shipment tracking. Build beautiful "Track My Order" pages, automate SMS & email shipment notifications, send order status updates, and open a new revenue channel with upsells & cross-sells at each step of the delivery journey. Customize order tracking page and add estimated delivery date with 1,300+ carriers. Onboarding & Setup, Private Slack, 24/7 Support. Go!

Drive repeat traffic & sales with branded "Track Your Order" pages
Increase customer lifetime value with SMS & email delivery notifications
Boost conversion rates with estimated delivery date & AI prediction on PDP
Improve customer loyalty with carrier masking & origin address for dropshipping
Integrate with Klaviyo, Yotpo SMSBump, Postscript, Attentive (soon)

Pricing

10-day free trial

Free

Free to install

$0.08 per extra shipment

50 shipments/mo
1,300+ carriers
Shopify shipping notifications
Drag-and-drop tracking page
Product recommendations
Review app integrations

Basic

$9/month

or $97/year and save 10%

0.09 per extra shipment

100 shipments/mo
All Free features
Shopify shipping notifications
Drag-and-drop order tracking page
Shipment lookup
Basic analytics

Growth

$49/month

or $529/year and save 10%

0.09 per extra shipment

1,000 shipments/mo
All Basic features
SMS & email delivery notifications
Klaviyo +
Omnisend +
SMSBump +
Pre-shipment status
Carrier masking

Advanced

$199/month

or $2,149/year and save 10%

0.09 per extra shipment

5,000 shipments/mo
All Growth features
Estimated delivery date EDD
Personalized analytics
Private Slack updates
API access
Onboarding Assist

Free

Free to install

$0.08 per extra shipment

50 shipments/mo
1,300+ carriers
Shopify shipping notifications
Drag-and-drop tracking page
Product recommendations
Review app integrations

Basic

$9/month

or $97/year and save 10%

0.09 per extra shipment

100 shipments/mo
All Free features
Shopify shipping notifications
Drag-and-drop order tracking page
Shipment lookup
Basic analytics

Growth

$49/month

or $529/year and save 10%

0.09 per extra shipment

1,000 shipments/mo
All Basic features
SMS & email delivery notifications
Klaviyo +
Omnisend +
SMSBump +
Pre-shipment status
Carrier masking

Advanced

$199/month

or $2,149/year and save 10%

0.09 per extra shipment

5,000 shipments/mo
All Growth features
Estimated delivery date EDD
Personalized analytics
Private Slack updates
API access
Onboarding Assist

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

318 reviews

Overall rating

4.7

Counts per rating level

96% of ratings are 5 stars
304
1% of ratings are 4 stars
3
1% of ratings are 3 stars
2
0% of ratings are 2 stars
1
3% of ratings are 1 stars
8

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for its efficient order management and tracking capabilities. They praise its user-friendly interface, professional tracking page, and responsive customer support. Unique features like built-in carrier assigning rules and AI prediction for Estimated Delivery Dates are particularly popular. Merchants also appreciate its affordability, customization options, and third-party app integration. The app is noted for providing real-time updates, accurate tracking, multi-language support, and its ability to improve customer retention and business growth.

March 12, 2024

I am thoroughly impressed with Rush App! Their customer support team, especially Cherry, is incredibly helpful and attentive, always ensuring our needs are met promptly. The app itself is a lifesaver for tracking orders, with its user-friendly interface and professional-looking tracking page. Highly recommended for anyone in need of efficient order management!

AMVIM

United States

8 months using the app

March 12, 2024

Rush App has failed to send out any of our push emails via Klaviyo for more than 6 weeks now. The problem hasn't been fixed and they won't even tell us how long it will take. They simple respond with "Our Dev is working on it, please be patient" every time I follow up with them. They are not taking care of merchants too well nowadays. I def do not recommend this app to other merchants who are serious about providing the best customer support for their customers.

Capy-era

United States

8 months using the app

January 3, 2024

I wanted to share my wonderful experience with the app, particularly in regard to the outstanding support team. This was our first time using the app due to the positive ratings and I must say, it exceeded our expectations. The support team has been incredibly helpful and quick to respond to our enquiries. Thank you to the entire team for providing such a reliable and user-friendly solution.

Latest Bronte

Australia

3 months using the app

Rush replied January 5, 2024

Hey Latest Bronte Team!

We're so glad to know about your wonderful experience with our app and support team! 🌟 It's fantastic to hear directly from you that we exceeded your expectations.

Our team is always here to help, and your kind words truly mean the world to us. If you ever have more feedback or need assistance to the tracking page, shipment emails, etc., please feel free to reach out.

Thanks again for choosing us!

Cherry,
Customer Success Lead

All reviews