Rush ‑ Order Tracking & EDD
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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Order tracking & notifications that grow repeat business. Track order delivery worldwide in minutes.
Rush increases repeat sales with a better delivery tracking experience that solves customer anxiety. Automate carrier matching for shipment tracking. Build beautiful "Track My Order" pages, automate SMS & email shipment notifications, send order status updates, and open a new revenue channel with upsells & cross-sells at each step of the delivery journey. Customize order tracking page and add estimated delivery date with 1,300+ carriers. Onboarding & Setup, Private Slack, 24/7 Support. Go!
- Drive repeat traffic & sales with branded "Track Your Order" pages
- Increase customer lifetime value with SMS & email delivery notifications
- Boost conversion rates with estimated delivery date & AI prediction on PDP
- Improve customer loyalty with carrier masking & origin address for dropshipping
- Integrate with Klaviyo, Yotpo SMSBump, Postscript, Attentive (soon)
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
Chinese (Traditional), Chinese (Simplified), English, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Portuguese (Brazil), Portuguese (Portugal), Norwegian (Bokmål), Thai, Czech, and Polish
Works with
Checkout, Okendo Fera Opinew Yotpo LOOX, Dsers CJ Dropshipping AutoDS, Rebuy Wiser Glood ShipBob, Alternative of AfterShip, Postscript Stamped Judge.me, Klaviyo Yotpo SMSBumpCategories
Tracking
Notifications
Labels and packaging
Managing shipments
Pricing
Free
Free to install
$0.08 per extra shipment
- 50 shipments/mo
- 1,300+ carriers
- Shopify shipping notifications
- Drag-and-drop tracking page
- Product recommendations
- Review app integrations
Basic
$9 / month
or $97/year and save 10%
0.09 per extra shipment
- 100 shipments/mo
- All Free features
- Shopify shipping notifications
- Drag-and-drop order tracking page
- Shipment lookup
- Basic analytics
5-day free trial
Growth
$49 / month
or $529/year and save 10%
0.09 per extra shipment
- 1,000 shipments/mo
- All Basic features
- SMS & email delivery notifications
- Klaviyo +
- Omnisend +
- SMSBump +
- Pre-shipment status
- Carrier masking
5-day free trial
Advanced
$199 / month
or $2,149/year and save 10%
0.09 per extra shipment
- 5,000 shipments/mo
- All Growth features
- Estimated delivery date EDD
- Personalized analytics
- Private Slack updates
- API access
- Onboarding Assist
5-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (316)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing the post-purchase customer experience with features like real-time tracking updates and personalized tracking pages, which improve customer satisfaction and reduce service inquiries. It is praised for its user-friendly interface, professional tracking pages, and seamless Shopify integration. Additional features like AI-driven delivery predictions and integrations with apps like Klaviyo and Omnisend are also valued. The app is noted for accurate tracking and effective order management, with customer support, particularly from team members like Dino, Cherry, and Ken Michael, receiving high marks for responsiveness and helpfulness during technical challenges and onboarding.
Finger weg - Funktioniert nicht mehr, lässt sich nicht mehr laden - kein Kundensupport und Kunden erhalten Monate (!!!) nach der Bestellung erneut die Emails.
Extremely disappointing experience. For months, we've been trying to resolve an issue with our tracking page, but all we receive are vague assurances that it’s being looked into. The initial support was great, but that quickly faded once we became customers.
Unfortunately, Rush has proven to be a poor investment. Their tracking page is unreliable and confusing for our customers (since it's providing inaccurate information like an order being in the US when it's actually in the UK, etc.), failing to deliver on any of the promises made when we signed up. We are now prioritizing a switch to a new platform.
The app stopped working as advertised some time ago. Shopify shipping notifications do not work, constant problems here and there. Support is useless. Will be migrating to another shipping tracker.
We are really sorry to hear about your experience with our app. It's unfortunate to know that you have been facing persistent issues and it's completely understandable that it has disrupted your workflow. We apologize for any inconvenience our app and support have caused you.
Our main aim is to provide reliable services and a responsive support team to our users. From your feedback, it is clear we have missed the mark this time and we deeply regret that.
We would greatly appreciate the opportunity to understand your concerns more deeply and help resolve them for you. While we can't provide direct contact details, we understand how important communication is and assure you that a member of our team will reach out to you soon at the earliest.
Your feedback is very important to us as it helps us identify areas where we can improve. Please bear with us as we work on these issues and strive to serve you better.
Best Regards,
The Rush Ltd Team
Support
Rush can answer any questions you have about Rush ‑ Order Tracking & EDD.
Resources
Launched
October 1, 2020 · Changelog
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