Rush ‑ Ship, Track, Notify

Rush ‑ Ship, Track, Notify

by Rush Ltd

Custom Order Tracking Page, Shipping Notifications, Upsells

4.9 of 5 stars(65 reviews)

Custom Branded Tracking Page

Delight your customers with a custom branded tracking page with real-time tracking of all shipments. Integrate with 600+ carriers worldwide.

Shipment Notifications

Use smart-triggered notifications through email, sms & push. Notify your customers when delays or exceptions occur. Reduce your workload.

Upsells & Cross-sells

Upsells and Cross Sells specific to your customers' purchasing behavior on the custom tracking page. Boost AOV & customers Lifetime Value.


About Rush ‑ Ship, Track, Notify

Rush Leverages Delivery To Increase ROI & Customer Retention

No more endless email chains asking about the status of your customer’s order.

All shipments are automatically tracked in real-time - in any language, any carrier, and on YOUR website domain.

Carrier delays are on the rise. Delayed or Failed delivery? Send a few more educational emails to keep the customer engaged instead of enraged.

The shipping brain that automates all your work.

And turn each delivery into a new sale opportunity.

Features

  • Track orders in real-time

  • Real-time package lookup integration with over 400 carriers across the globe

  • Detailed In-app Analytics - Filter your shipments even if they don't show a particular problem but are simply in transit

  • CSV Exports Made Easy - With a single click export all your orders and tracking information

  • Identify Late Shipments - Rush identifies late shipments even if they don't show the particular problem but they are simply in transit

  • Shopify Native Email & SMS shipping notifications

  • Blacklist (hide) locations - super handy feature for dropshippers

Custom Branded Tracking Page

  • Change your logo, business information to match your brand identity

  • Choose between light or dark theme, and custom branded theme

  • Add upsells / cross sells

  • Add social media links

Integrates with Your Favorite Applications

Why waiting for the parcel to be returned? Proactively notify customers when something goes wrong with shipping.

  • Klaviyo - Leverage the power of Klaviyo & Rush - Inform Customers of Delivery Updates with Email and SMS Notifications.

  • Omnisend - Leverage the power of Omnisend & Rush - Use smart-triggered shipping notifications through Omnisend to maximize your ROI, boost your retention & decrease customer support tickets. Use Email, SMS & Push notifications

  • Loox, Judge.me, Stamped, Yotpo, Okendo, Junip, Reviews.io - Schedule review request emails according to actual delivery dates

  • Slack - Send Shipment Notifications to Slack using Incoming Webhooks

Integrates with

  • Klaviyo,
  • Slack,
  • LOOX,
  • Stamped,
  • Judge.me,
  • Omnisend

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing 7-day free trial

See all pricing options

Free 💰

Free

  • 50 shipments incl. per month
  • 7 days sync free
  • Branded tracking page
  • Email & SMS notifications
  • Upsells & cross-sells (tracking page & emails)

Basic 100 🚀

$9/month

  • 100 shipments incl. per month
  • All Free features
  • CSV import & export
  • Smart email triggers & notifications
  • Merchant's note
  • Revenue dashboard

Growth 500 🏆

$29/month

  • 500 shipments incl. per month
  • All Basic features
  • Smart email triggers & notifications
  • Klaviyo deep integration
  • Omnisend deep integration

Advanced 5000 🏆

$199/month

  • 5000 shipments incl. per month
  • All Growth features
  • Smart delivery estimate
  • Personal data analytics report
  • Rush API Access

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    97% of ratings are 5 stars
  • 4 of 5 stars
    2% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    2% of ratings are 1 stars

Most recent reviews

Wuffes

Fantastic support - they go above and beyond. I am waiting on full use of the app. If it is as good as their service. I will change to 5 stars.

GYMZAH

This app is the best app when it comes to shipment tracking. Where other apps are bulky and take more space this APP is versatile, simple, and absolutely powerful. But the most fascinating aspect of this app is the stellar customer service. To the point and ready to always help you to the best of their abilities. You really could not ask nor can you get an app like this anywhere. Kudos, guys for being the very best!

Canvas by Numbers

We wanted to like this app, but I'm not able to recommend it as yet. I hope they will read this so I can get assistance and change the review rating. We have encountered several issues in the tracking page, such as carrier information not showing up (despite being enabled) for couriers like FedEx or DHL Commerce (their logo, contact, and website). We also found an instance where a DHL tracking didn't update 24 hours after the first DHL update (visible on their website). We were asked to update these instances manually (like we have the time to monitor each tracking and see which is one is not syncing with the carrier). They said they would investigate this. The support is generally helpful, but the team is slow handling requests. They seem to be overwhelmed because sometimes, they are not responsive. It is not a live chat per see but a "get back to you later." So having a conversation is difficult. We have been waiting 2+ business days to have language flag removed from the tracking page. We also feel that we are not getting the assistance we need to finish the setup. I had many questions, and the support agent just told me, "I gathered everything and will forward it to devs," even though some of the questions could be answered there (he did after I insisted). I got the feeling that he was too busy to help. Then he disappeared, leaving my last messages as seen. Last and not least, some of the app features are still under development (PayPal, Pushowl), so hopefully, they will be available soon. You cannot track simple things such as which orders didn't receive a tracking update for over "x" days (they are working on it). The imported Klaviyo flows are poor, so you'll need to redesign most of them. Overall, the app has potential, but it also has some odd behaviors that need to be investigated by the devs. It might be worth giving it a few more months until it is more mature. They could also improve the support experience. We will evaluate if we keep using it or uninstall it.