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Whiplash is a great fulfillment service. They offer really great service at a good price and their application focuses on simplicity and the user experience. Definitely better than doing it yourself and they appear to be the best option out there for Shopify fulfillment.
We love Whiplash. Worked with several other fulfillment houses in the past, and Whiplash is by far the best. They are trustworthy, reliable, friendly, and have amazing customer service. They always work with us when special requests come in. They are progressing on everything from tech stuff to pricing. I couldn't recommend them more.
Whiplash has been a very pleasant surprise. The simplicity, speed, and reliability of their operation is unmatched, and I've either used or evaluated almost every other fulfillment service out there. Please don't use Whiplash if your Shopify store is in competition with mine, because then I would lose the competitive advantage that Whiplash provides. If, on the other hand, you are selling something completely different than I am, and if you want to save money and time while having a totally pleasant experience, then you might want to give them a try.
I've been using whiplash for about 8 months, they've been awesome. The process of taking orders and posting them out becomes completely automated – I've saved so much time!
Whiplash Merch is a dream come true for a small business. As an independent self-publisher we took on a lot of the fulfillment services in the beginning, including hand packing and shipping every order as it came in. Whiplash has created a world where that part of the order process just happens! It works and it's magical. Having unfulfilled orders hanging over your head not only creates stress but takes away from time that you could spend making new products. Whiplash has helped free up our time to focus on the business aspects we love. They're great at their job, reliable, trustworthy, and always on top of it with any questions or concerns. We love them and are so thankful they exist!
We worked with Whiplash for years, and the service was great to start but since their acquisition by Port Logistics, the service level has been declining. We moved to a new 3PL and the exit process has drawn on for months, with hidden charges and additional fees being charged because they cannot get our inventory shipped to us in a timely manner. They are also one of the more expensive 3PLs out there. If you need a 3PL, I would encourage you to look else where. Many other better options out there.
Whiplash is excellent! We’ve been using them since from day 1 of launching and I couldn’t be happier with how we’ve been able to scale with their technology. The Shopify integration is phenomenal, and their friendly staff is there to help out whenever you run into any issues. Customer service is high on our priority list for our customers, and the Whiplash team has been ever so flexible and accommodating to our needs. I would highly recommend them for your fulfillment needs. Thank you Whiplash!
We've been using Whiplash for Shopify since January and it's worked flawlessly. This year they've processed 1600 orders for us. Inventory at Whiplash is automatically updated in our app when restocks arrive, and we receive email notifications for out-of-stock items and returned orders. The questions I had were answered quickly via email as well. Easier to use than any other fulfillment setup we've tried.
Oh my God, I have my life back! Thanks to Whiplash and their shopify app I no longer spend every waking minute packaging and shipping my stuff! This works great!
We've been using Whiplash for about 18 months. They're honest people and have a very clean, user friendly interface that works well with shopify. I highly recommend them.