Note globale
4,5
Nombre d’avis par note
  • 85 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 11 % des avis sont des avis à 1 étoiles
29 juillet 2014

The entire team at Whiplash has been fantastic since the first day we started working with them. Their service is impeccable and are always willing to help by promptly answering emails and phone calls. Outsourcing our shipping needs to them has been of great help as our business continues to grow. I would highly recommend them to anyone looking for a hassle-free well ran fulfillment service.

MUN
États-Unis
Environ 2 ans d’utilisation de l’application
14 août 2014

James and his company have been incredibly supportive to my startup business and have done an outstanding job ensuring I understood how to use their software. They have always been very quick to provide assistance when I needed questions answered or didn't have a clear understanding of something. Their integration with Shopify is particularly excellent, providing a completely seamless ordering and shipping process. I look forward to working and growing with them in the future!

1v1 Fight Gear
États-Unis
Environ 2 ans d’utilisation de l’application
6 décembre 2018

We would struggle without them. The response was always super fast and you always deal with same people which makes it so much easier. It was a vital part of our business.

Apalain
États-Unis
Environ 2 ans d’utilisation de l’application
10 avril 2019

Whiplash has impeccable customer service. It's been such a pleasure working with them. No matter what question you have they make you happy you asked with their competent, quick, pleasant answers. Their system is tight and working with them has allowed us to ship confidently and coordinate more efficiently than we have in 3 years of business. Thank you Michelle and the whole team at Whiplash!

Smart Nora
Canada
Presque 2 ans d’utilisation de l’application
4 janvier 2015

James, Sean and team at Whiplash have been extremely helpful to work with from the start. This was our first experience with product fullfillment, so we did our due dilligence and researched and interviewed all the Shopify-integrated options . Some we found to be mega-fullfillment houses that we would get lost in the shuffle, and others never got back to our call or email. Whiplash was on it from the get-go.

We've been with whiplash for over 10 months now and would not hesitate to recommend them to anyone.

Pat Johnson - 58republic.com

58 REPUBLIC
États-Unis
Presque 2 ans d’utilisation de l’application
7 décembre 2019

We thought that Whiplash would help our business grow, instead, it has hurt it. Slow shipping times, incorrect orders going out, terrible customer service, the list goes on. If I could go back in time, I would not use Whiplash. Learn from our mistake and avoid it.
-David Hunt, CEO monkii.co

monkii.co
États-Unis
Presque 2 ans d’utilisation de l’application
28 juillet 2014

Whiplash has been very helpful in getting my products to my customers. They have not yet missed an order to any of my customers. I had quite a few questions when getting set up and James, the CEO was very helpful and answered my questions directly. I think my company challenged them a bit with far larger than normal packages and worldwide shipping destinations but with a little tweaking and support they have adapted and everything is working automatically now. My company is located in Canada and shipping out of the USA saves my customers money. If you don't want to do your own shipping then I'd recommend using whiplash!

Snowboard Addiction
Canada
Presque 2 ans d’utilisation de l’application
29 avril 2013

Whiplash is an amazing fulfillment company, and their Shopify integration only makes them better! The app is easy to install and allows direct coordination with the Whiplash online interface. Plus, the folks at Whiplash are extremely responsive to anything you need help with! Great app, great company.

Fight for the Future
États-Unis
Plus d'un an d’utilisation de l’application
25 juillet 2013

I went with Whiplash after considering other fulfilment company (Shipwire and some others). While Shipwire caused me headaches and was very complicated to setup, Whiplash was ready to work in just about 2h and just one simple phone call to answer all my questions! Honestly I highly recommend them!! They are simple, straight forward and really awesome! The packaging is impeccable too!! Go ahead, you won’t be disappointed!

Mystic Vapors
Canada
Plus d'un an d’utilisation de l’application
Modifié le 29 juin 2019

Whiplash - Dogpatch SF is Awesome! Ray and his team are the best! I don’t know what I would do without their personalized service and attention to detail. He is super organized and personable. I highly recommend him! Chrissie Lam - Love Is Project

Love Is Project
États-Unis
Plus d'un an d’utilisation de l’application