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Whiplash has been very helpful in getting my products to my customers. They have not yet missed an order to any of my customers. I had quite a few questions when getting set up and James, the CEO was very helpful and answered my questions directly. I think my company challenged them a bit with far larger than normal packages and worldwide shipping destinations but with a little tweaking and support they have adapted and everything is working automatically now. My company is located in Canada and shipping out of the USA saves my customers money. If you don't want to do your own shipping then I'd recommend using whiplash!
Whiplash is an amazing fulfillment company, and their Shopify integration only makes them better! The app is easy to install and allows direct coordination with the Whiplash online interface. Plus, the folks at Whiplash are extremely responsive to anything you need help with! Great app, great company.
I went with Whiplash after considering other fulfilment company (Shipwire and some others). While Shipwire caused me headaches and was very complicated to setup, Whiplash was ready to work in just about 2h and just one simple phone call to answer all my questions! Honestly I highly recommend them!! They are simple, straight forward and really awesome! The packaging is impeccable too!! Go ahead, you won’t be disappointed!
Whiplash - Dogpatch SF is Awesome! Ray and his team are the best! I don’t know what I would do without their personalized service and attention to detail. He is super organized and personable. I highly recommend him! Chrissie Lam - Love Is Project
James & Co. have one -- if not THE -- best fulfillment app I've used! Easy, clean, clutter-free, and intuitive.
And their customer service is nothing short of stellar!
If you're looking for a third-party fulfillment option, stop the madness! Give these guys a shot and I'm sure you will be impressed.
If you run a business that has inventory in a warehouse that you have shipped to customers, you want to use Whiplash. Great rates, amazing service, plus great packaging and handling of your merchandise. They handle the product, so you can focus on marketing and running your business. As I type this, I am managing my business - ParadiseAintEasy.com - from a beach on Tortola in the BVI. Have confidence and you won't be disappointed. - PAE
Completely changed our business for the better. Friendly customer service, incredible hands on warehouse managers (who have taken the time to get on the phone to work out issues and discuss growth), extremely patient with setup and helpful at each step of the way. A year later my partner and I (who spent a decade boxing our own orders and using our houses and office as a warehouse) have been bag, box, and shipment free - trusting whiplash to take care of the (literal) heavy lifting, and its free'd us up to focus on our business and creative endeavors. Love this team.
We were new to order fulfillment and Whiplash has exceeded all our expectations. Their app works perfectly and their web interface is slick and easy to use. Their shipping is fast and flexible, and their customer support and communication is unbelievable.
These guys are the best.
Whiplash for the win!
I chose Whiplash because of its stellar reviews and client list, and because the co-founder James, also owns VG Kids, the company that handles my screen printing. (Very happy with VG Kids as well.) The Whiplash fulfillment center I use is only a 20 minute drive from home, which has allowed me the unique opportunity to see the facilities. The fulfillment center is large, clean and efficiently run by a friendly, hard-working group of people.
The app is seamless and easy to use, and James is incredibly helpful if you have any trouble. The cost helps keep my overhead low and doesn’t dig into my margins. Using Whiplash allows me to focus my energy on other aspects of the business with complete confidence that orders are packaged well and shipped promptly. I couldn’t be happier with Whiplash.
These guys are great and so is their service. Very happy! Can recommend this app to anyone.