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I have been using Whiplash fulfillment for my company GiantMouse Knives for several years now. Based on my experience, I have brought on Whiplash for my second company (carpediemedc.com). The team at my Whiplash shipping facility is amazing, and incredibly responsive to any and all issues that arise with shipping product to customers. And Heather and the rest of the customer service team at Whiplash HQ is always there to help resolve anything that my local shipping team can't.
Working with Whiplash has been a great experience. The Whiplash back-end has all the technology in place that you need. An intelligent interface, full access to all your data, etc. But to me, the best part of my Whiplash experience so far has been their customer support. In my experiences in the Shopify app world, support is key for making your apps work for you and do the work that you need done. I had tons of up-front questions and the Whiplash support reps have been exceptional. Available and knowledgeable. Exactly what you want when you have that burning question. Highly recommended!!
Whiplash is awesome.
It's easy to use, and I've had no problems. I really get the feeling that the staff there set up the business with sincerity and they seem to know exactly what
a small business like me needs. Use them- it will free you up to do other things- like get more sales, develop products, take a vacation, etc.
The interface is incredibly easy to use. I have a link to their URL, and I can see at a glance what inventory I have left, which orders are pending, etc. But I never really have to check because they always take care of everything.
I must admit that while I like to emphasize a positive experience in a review- I'd like to save anybody who is reading this review from using Shipwire. Myself and many others refugees have had the terrible experience of using them, and at this point I'm blown away at how much better my experience is. Wow. Had to include that. Thanks for reading and happy fulfillment!