Ryviu: Product Reviews & QA
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Chloe has been very helpful and responsive. Great service. App also works fine so far, got lots of options at reasonable price. Recommend.
good job !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Excellente Application pour les commentaires Clients, un très beau Design et un Staff vraiment réactif merci.
At first sight it looks good. If you take a closer look, a lot of points come together. 1) Wrong products are imported, that can break your shop's neck. As an example for glasses the pictures of caps are imported. 2) Email function is not clear if it really works. Logo of the app is visible, but not the logo of my site 3) On the mobile phone you can see the stars, but the text is not customizable and not responsive 4) The support tried to help, but 90% of my questions were not answered
Therefore only one star
Very satisfied, customer service was very responsive
Really what i needed, free photo reviews, kind customer support, and very fast. Selina attended me, again very kind.
muy buena aplicación es lo más parecido al sistema de preguntas y respuestas de amazon es por eso que me gusta esta app y su sistema de opiniones, la recomiendo al 100%
Awesome app, really nice looking widget, photo reviews for free and lightning-fast helpful support! Really really recommend it. Thank you so much for your help Yen!
The support team is Rude, AND ABSOLUTELY DISRESPECTFUL!
i've never ever seen such bad support team. the app is a mess. i hope you read this to help you be more professional with people.
Hi there,
This is Yen from the Ryviu team.
First of all, please accept my apology because our App does not meet your target. As we mentioned in our support thread and on our pricing page, Ryviu does not support Dsers at this moment. Our Technician is working on it and I will keep you posted once available.
I will answer you with further details and you can ask any further questions via our Live chat. Thank you.
B.regards,
Yen
The loading time of the reviews are very slow and it is not working properly. Otherwise, the idea is good but if is not works then it is not worth
Hi, Ryviu app is using Shopify API, and it will load after your site has finished loading only to make sure our app will not affect to speed of your store. It's using Lazy load also, so it only appears if you reached to Ryviu widget section only too.
Best Regards,
Dan from Ryviu