Ryviu: Product Reviews & QA
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The csv-import of my Shopify Product Rating app failed. The support answered only 3 days later – as a bot with an answer that didn't even begin to solve the problem. Deleted the app right away.
Hi there,
My name's Yen from the Ryviu team. I'm truly sorry to hear your experience with Ryviu was not as you expected.
As checking, the answer from our Bot could not solve your problem properly. However, our Support team reached you right after being available in our working time, and gave the instruction to you to import the CSV file. We did not get any problem when impoting the CSV file which you provided. Could you double check our answer in your mail box?
We're looking forward to hearing your feedback soon, so we can assist you to import CSV files. Thank you for your patience and understanding.
Best regards,
Yen
Very good, I like to support
The app is pretty easy to set up. If you have any issues, customer service will take care of you. Would recommend.
nice products
Eficiente
great
Dan from Ryviu is amazing. Helped me get my stars on the collection page in literally a few hours. Such a big help. This is easily the best review app, I have used it for over 8 months on all my stores.
nice dan nice app
reaaly good
This is an amazing app and the support team is always there to help you. Their help is truly outstanding. Always recommand