Ryviu: Product Reviews & QA
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I've been using Ryviu for more than 2 years now and I love this app, simple, different from what's out there, intuitive and really beautiful on the site I have nothing else to say except that it's really the best customer review app. Thanks to Selina from customer support for her precious help. Great app! Great support!
just downloaded this app, within 30 min of chatting with Selina she was able to seamlessly move all my amazon reviews to the shoppify store in seconds. we got the 19.99 plan because we have so many items and hundreds of thousands of reviews . great tool !
tres bonne aide , ils ont été à l'écoute et tres reactif, support de qualité
n'hésitez meme pas, foncez, super service
Great customer service and they help you to get exactly what you want. Thanks, Ryviu you are simply the best reviews app out there.
NO UNINSTALL FEATURE. Installer beware.
I found other apps to be better... but that's not the core reason behind 1-Star, the core reason is this: Ryviu installs inself into your Shopify with no true uninstall option. Sure, you can delete it, but enjoy having their buttons and nonsense in your back-end product viewer FOREVER (like within your shopify interface). I messaged them asking for how to remove it; no response. Every other app Ive installed has easy uninstall options (where needed) or fast customer service. Update: it was a Ryviu chrome extension that came with the App (?) causing this on the shopify side of things. Interestingly, it was never active, but requesting access-- yet still causing this mischief. So to uninstall: You need to go into about 5 different pages (Theme pages, Product pages) search Ryviu, delete them. Then make sure that the extension (which I'm guessing installs on its own and then runs on its own without being approved) is then deleted too. Yuck. Better still, don't install this in the first place.
Hi there,
Dan here from Ryviu.
- You can simply uninstall our app by clicking Delete next to Ryviu - Product Reviews app from your Shopify store admin > Apps. Our app cannot remove codes that were added because when uninstalling, you removed the permission of Ryviu to connect with your store but they will not work and affect your store after uninstalling the app.
- Ryviu icons you see on your Shopify Products come from Ryviu's chrome extension, you can delete this extension from your chrome then icons will be removed too.
All the best,
Ryviu Team
I had a problem with loading the page, and Chloe helped me well. Thanks for your help. Really appreciate it.
Chloe has been very helpful and responsive. Great service. App also works fine so far, got lots of options at reasonable price. Recommend.
good job !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Excellente Application pour les commentaires Clients, un très beau Design et un Staff vraiment réactif merci.
At first sight it looks good. If you take a closer look, a lot of points come together. 1) Wrong products are imported, that can break your shop's neck. As an example for glasses the pictures of caps are imported. 2) Email function is not clear if it really works. Logo of the app is visible, but not the logo of my site 3) On the mobile phone you can see the stars, but the text is not customizable and not responsive 4) The support tried to help, but 90% of my questions were not answered
Therefore only one star