Ryviu: Product Reviews & QA
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nice suport! fixed it
It's great, and the assistant is professional. Any one who want to make our store more great, you've got to get that.
Bonne application, service support de Qualité
The app worked really well and brought in AliExpress reviews quite quickly into our store. The only thing was that the pre-populated fields for products such as colour and size didn't always import properly, but with some minor manual clean-up it works perfectly
Hi there,
Dan here from Ryviu team.
Thank you for your review.
Can you go live chat and explain more about your issue so we can help you?
Best Regards,
Ryviu team
Als ich dem Support mein Problem schilderte, antwortet mir Selina umgehend.
Wenige Minuten danach kriegte ich erneut Antwort und das Problem war gelöst.
Optimaler und effizienter Support!
Easy to use. Time savvy. We can go on the whole day! I love it! It's not a 5 star rating because it does not support mobile but only desktop.
Hi there,
Yen from the Support Team here. I would like to say thank you for the good review.
As we informed you via our LiveChat, Ryviu app does not support importing reviews on mobile devices. Please import reviews on the desktop.
I have forwarded your idea to the DEV team to check. And I will keep you posted if having any news.
Thanks and B.regards,
Yen
muito bom,o melhor até agora que testei, mas mudei o terma da minha loja e não estou conseguindo instalar
Hi there,
Thank you for your review. Our app will install snippet codes in the current theme which is activated when you have installed it only, so if you have changed your theme then you will need to add snippet codes again for it refer to this instruction: https://docs.ryviu.com/en/articles/1398594-how-to-show-reviews-after-changing-or-updating-the-theme-on-your-shopify-store
It will need a little technical experience to install, so if you don't know how then please feel free to contact us, then we will fix it for you.
Best Regards,
Ryviu team
I really liked the support, they gave me assistance, and helped me in whatever way possible, only their new update wasn't so good, the free plan only allows up to 20 reviews to be shown, no matter how many you have, but the plan basic works that is not that expensive as well, in the end you can copemsar really pay, in addition it has other functionalities, thank you for all the support
I have download this app,and begin to have a good support.You should to import your product data to Ryviu Product Reviews app & QA to become more smart about your shop marketing
Great app, has its problems but it works, their support replies very quickly, could have better import options