Ryviu: Product Reviews & QA

Ryviu: Product Reviews & QA

Reseñas (1.529)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 93% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
5 de febrero de 2025

I was able to set up Ryviu quite easily to get started and then import reviews from Etsy, although it took a bit of time. The team are very quick to respond and they're always helpful if you run into problems. Thanks!

Jiggery Pokery Embroidery Kits
Reino Unido
Casi 3 años usando la aplicación
11 de marzo de 2025

Support is top-tier. The only feature the app is missing is being able to integrate with Klaviyo to send the review requests, or some kind of direct link to review a product.

Memories & Metal
Reino Unido
12 meses usando la aplicación
13 de enero de 2025

I have been using this app for a long time now - everything is great! Recently updated the Shopify theme and needed support to solve a small problem with the page display. Chloe from support completely helped to solve this issue and I was absolutely satisfied with the support. Thank you!

RshPets
Polonia
Alrededor de 3 años usando la aplicación
16 de abril de 2025

i have paid plan for all my 10 store, Dan is great tech support guy as well as others also very. helpful. highly recommended this app

Bio Healing Sauna
Australia
Más de 1 año usando la aplicación
13 de enero de 2025

Used this app for over a year. Worked great initially. The email automation to send review requests now breaks all the time and you won't notice until you wonder why you aren't getting any new reviews and go check to see hundreds of scheduled emails that never send. Support is not helpful in the slightest with the issue. Looking for a new review app do not waste your time.

Figures Toy Company
Estados Unidos
Casi 2 años usando la aplicación
Ryviu respondió 14 de enero de 2025

Hi there,

Thank you for sharing your feedback. We're sorry to hear about your experience and genuinely appreciate your input.

To clarify, our email automation system will send review requests for orders where the customer's email is verified through Shopify. However, to ensure compliance and avoid potential issues, we do not send review request emails for orders where the email is not verified.

We understand how important it is to keep your review requests consistent, and we're here to help troubleshoot any specific cases where emails might not be sent as expected.

Best regards,
The Ryviu Team.

10 de abril de 2025

So far works great! I have had a couple of problems that were my fault that support helped me with in a quick fashion.

Underwood Artisans
Estados Unidos
3 meses usando la aplicación
27 de febrero de 2025

Great app, allows CSV import which is very handy. The support team is helpful too!

Chemical Guys
Reino Unido
Más de 1 año usando la aplicación
3 de marzo de 2025

It can help us solve the comment problem very well, and it is very patient to guide us to use it. I am not good at using computers, but I can still use it correctly!!!!

Pool Fellows
Estados Unidos
9 meses usando la aplicación
28 de marzo de 2025

Selina was insanely helpful in sorting out some small issues I had on my website with the app. Appreciate the promptness and communication.

SYMPLi
Canadá
2 meses usando la aplicación
4 de marzo de 2025

This is a very cost-effective review plug-in! The most commendable thing is their customer service staff, who answer every question you ask patiently and promptly. This is unmatched by other comment plugins!

Aladdin's Gift
China
Alrededor de 1 mes usando la aplicación