Ryviu: Product Reviews & QA
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
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I was able to set up Ryviu quite easily to get started and then import reviews from Etsy, although it took a bit of time. The team are very quick to respond and they're always helpful if you run into problems. Thanks!
Support is top-tier. The only feature the app is missing is being able to integrate with Klaviyo to send the review requests, or some kind of direct link to review a product.
I have been using this app for a long time now - everything is great! Recently updated the Shopify theme and needed support to solve a small problem with the page display. Chloe from support completely helped to solve this issue and I was absolutely satisfied with the support. Thank you!
i have paid plan for all my 10 store, Dan is great tech support guy as well as others also very. helpful. highly recommended this app
Used this app for over a year. Worked great initially. The email automation to send review requests now breaks all the time and you won't notice until you wonder why you aren't getting any new reviews and go check to see hundreds of scheduled emails that never send. Support is not helpful in the slightest with the issue. Looking for a new review app do not waste your time.
Hi there,
Thank you for sharing your feedback. We're sorry to hear about your experience and genuinely appreciate your input.
To clarify, our email automation system will send review requests for orders where the customer's email is verified through Shopify. However, to ensure compliance and avoid potential issues, we do not send review request emails for orders where the email is not verified.
We understand how important it is to keep your review requests consistent, and we're here to help troubleshoot any specific cases where emails might not be sent as expected.
Best regards,
The Ryviu Team.
So far works great! I have had a couple of problems that were my fault that support helped me with in a quick fashion.
Great app, allows CSV import which is very handy. The support team is helpful too!
It can help us solve the comment problem very well, and it is very patient to guide us to use it. I am not good at using computers, but I can still use it correctly！！！！
Selina was insanely helpful in sorting out some small issues I had on my website with the app. Appreciate the promptness and communication.
This is a very cost-effective review plug-in! The most commendable thing is their customer service staff, who answer every question you ask patiently and promptly. This is unmatched by other comment plugins!