Ryviu: Product Reviews App

Ryviu: Product Reviews App

Avis (459)

Note globale
4,8
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
25 janvier 2026

Um lixo mesmo pagando o plano não funciona direito , suporte ninguém resolve fala que a culpa é do tema , ficam arrumando desculpas , não recomendo ....

Heraki
États-Unis
2 mois d’utilisation de l’application
Ryviu a répondu 25 janvier 2026

Lamentamos muito pela sua experiência e entendemos a sua frustração.

Em nenhum momento dissemos que o problema é “culpa do tema”. O que explicamos é que, por limitações da Shopify, o app não tem permissão para editar o tema automaticamente.

Para configurar corretamente os widgets e recursos do plano Advanced, precisamos que o lojista aceite a solicitação de acesso ao tema, assim nossa equipe pode verificar e configurar tudo diretamente na loja.

Nosso time sempre esteve disponível para ajudar e seguimos à disposição para resolver o problema assim que o acesso for autorizado.

Atenciosamente,
Ryviu Team

21 novembre 2025

I have been setting up my store for the past year and have tried other Review Apps during the process. Each time I try an alternative to Ryviu, I regret the move and come back to Ryviu. It is for me the review App that provides me with comparable reviews to other well known large brand shopping websites both in quality and numbers. Customer support replies promptly and made changes as I needed within a reasonable time. Great App, Great support!

LetsGetBargains.shop
Canada
3 mois d’utilisation de l’application
6 novembre 2025

Powerful plugin with very helpful support! This app does exactly what it promises, and the features are robust. On top of that, their support team is quick to respond and very patient in solving any issues. Highly recommended!

PAWHUT
États-Unis
9 mois d’utilisation de l’application
11 décembre 2025

I am using the app from 5 years. Great support and works like a charm!

Armageddon Sports
États-Unis
Plus de 7 ans d’utilisation de l’application
3 novembre 2025

Amazing customer service and great app. I have been using it for about 6 months now and haven't had any issues. Mai from customer service team was too good, she addressed my query instantly. Thank you.

AussieSnag
Australie
6 mois d’utilisation de l’application
25 novembre 2025

Selina was incredibly helpful and patient. I reached out because I couldn’t figure out why my reviews weren’t importing, and she checked everything right away. She quickly spotted the issue and explained exactly what I needed to fix. Thanks to her, I solved the problem within minutes. Great customer service — thank you so much, Selina!

Aurevia
États-Unis
Environ un mois d’utilisation de l’application
26 janvier 2026

Support has been great always helping and fixing any issues I have had which hasnt been alot but when I do the team are always there to help get everything sorted.

Australian Evolution
Australie
Environ 2 ans d’utilisation de l’application
24 décembre 2025

Thanks for quick response and helpful solution that ryviu team provide, service deserves to believe

SUPCASE | Award-Winning Cases
États-Unis
Environ 3 ans d’utilisation de l’application
29 octobre 2025

J'ai essayé plusieurs appli shopify liée aux commentaires. Ryviu est de loin la meilleure d'entre elle. Intuitive, très facile d'utilisation et de mise en place des paramètres. Mention spéciale à Mai qui à su répondre à mes besoins de manière rapide et efficace (comme tout le reste de l'équipe).
Je recommande !

Glorydesk
France
6 mois d’utilisation de l’application
23 octobre 2025

It might be due to our theme but I struggled to get the Rich Text from the reviews to work. In addition the lack of existing language translation to Swedish and the missing feature of sending emails to customers with orders before the email automation was configured will probably lead to finding another app that fulfill our requirements. Otherwise it seem like a good app.

Norrgården Custom Woodworking
Suède
9 mois d’utilisation de l’application
Ryviu a répondu 23 octobre 2025

Hi there,

Thank you so much for your detailed feedback and for trying our app!

If you need help with rich snippet code in your theme, please get in touch with us. We can request access and assist with setup.

Our app currently does not support sending emails to customers with past orders before app installation or email automation setup due to resource constraints. We may consider adding this feature in the future if it fits our development plans.

We sincerely appreciate your suggestions and look forward to another opportunity to serve you better in the future.

Best regards,
Dan from Ryviu Team